El Paso County Tax Assessor-Collector: Offices & Search

El Paso County ยท Texas primary guide with Colorado routing

Use the Right El Paso County Office Before You Pay

The Texas County Tax Assessor-Collector, City of El Paso Consolidated Tax Office and El Paso Central Appraisal District perform different jobs. Choosing the wrong office can waste a trip or delay a property-tax deadline.

This guide covers all seven Texas county locations, property lookup, online fees, vehicle services, payment plans, appraisal protests, office photos/reviews intent and the separate El Paso County, Colorado Assessor and Treasurer route.

Critical office split: In Texas, the County Tax Assessor-Collector is the main vehicle/title office and accepts current-year property-tax payments seasonally. The City of El Paso Consolidated Tax Office operates the main property-tax collection workflow, while EPCAD handles value, ownership, exemptions and protests. Colorado uses a separate Assessor and Treasurer.
State disambiguation

El Paso County Texas or El Paso County Colorado?

Primary search intent El Paso County, Texas

The elected office is called the Tax Assessor-Collector. Use county branches for vehicle titles, registrations, placards, permits and seasonal current-year tax collection. Use the City Consolidated Tax Office for the primary property-tax account and payment workflow.

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Find your county tax collector: Visit taxcollectors.org to find your county tax collector office, payment portal and deadlines. Paying online through your county portal is the fastest way to stop penalty accrual.
Colorado Springs / Pikes Peak region El Paso County, Colorado

There is no combined Texas-style Tax Assessor-Collector. The Assessor determines value and parcel records; the Treasurer bills and collects property tax.

Open the Colorado routing section

County office phone

915-273-3430

Property-tax phone

915-212-0106

EPCAD phone

915-780-2131

County locations

Seven official branches.

Card fee

1.98% for property-tax payment.

Fast decision

What do you need to finish?

1
Pay or verify property tax

Use the City-operated El Paso tax portal or Consolidated Tax Office. Search before paying and confirm the account, property, year and current amount.

2
Title, register or renew a vehicle

Use an El Paso County Tax Assessor-Collector branch or a listed contracted deputy office. Check documents and service fees before visiting.

3
Fix value, ownership or exemption

Use EPCAD, not the payment office. A tax payment does not correct the appraisal record.

Choose the exact El Paso task

The page is arranged around actions rather than repeated keyword sections.

Wrong-office prevention

County Tax Office, City Tax Office or EPCAD?

Start with the office that can complete the task
TaskCorrect officeWhyMain contact
Search or pay property taxCity of El Paso Consolidated Tax OfficeCollects for taxing units throughout El Paso County and operates the property-tax portal915-212-0106
Vehicle title, registration or placardCounty Tax Assessor-CollectorActs as the local TxDMV county agent915-273-3430
Current-year tax payment at a county branchCounty Tax OfficeAccepts current-year payments Octoberโ€“January 31 with the tax billCheck branch hours
Appraised value or protestEl Paso Central Appraisal DistrictAppraises real and business personal property and supports ARB protests915-780-2131
Homestead or other exemptionEPCADApproves exemption applications and updates appraisal records915-780-2131
Deed copy or recorded documentEl Paso County ClerkMaintains recorded property documents915-273-3532
Delinquent agreement or collection questionCity Tax Office / authorized collections counselHandles payment arrangements and collection status915-212-0106
Simple rule: โ€œHow much do I owe, how do I pay, or did the payment post?โ€ goes to the City Tax Office. โ€œWhy is the value high, who is listed as owner, or where is my exemption?โ€ goes to EPCAD. Vehicle title and registration goes to the County Tax Assessor-Collector.
Online and phone payment

El Paso property-tax payment fees, eCheck rules and multi-account tools

Official payment routes
MethodPublished costWhat you needWatch for
Online eCheckNo convenience fee listedChecking-account routing and account numberDo not use a savings account or routing number from a deposit slip
Online card1.98% nonrefundable feeVisa, Mastercard, Discover or American ExpressPercentage cost on a large bill
Pay by phoneSame eCheck/card rulesTax bill and bank/card detailsCall 915-212-0106 and confirm the account
Returned check/eCheck$30 return-item feeNot a payment methodPenalty and interest can continue if payment fails
Shopping cart

Add up to 50 property-tax accounts in one transaction. Confirm every property before entering payment details because accounts are not saved after payment entry begins.

Scheduled eCheck

The portal allows one future eCheck or recurring eCheck payments. A scheduled payment is useful only when the date meets the deadline and the bank details remain valid.

Certified email statements

After opening an account, taxpayers can register to receive certified tax statements by email. Save the verification email and complete any confirmation step.

Owner and property site address match
Current and prior-year balances were reviewed
Payment date is before the official cutoff
Checking accountโ€”not savingsโ€”is used for eCheck
The 1.98% card fee is visible in the final total
Confirmation number and receipt are saved
Main property-tax office

El Paso Consolidated Tax Office address, hours and mail payment

In-person property-tax office
El Paso Consolidated Tax Office
221 N. Kansas Street
Suite 300, 3rd Floor
El Paso, TX 79901
Phone and hours

915-212-0106

Mondayโ€“Friday

8 a.m.โ€“5 p.m.

Mail payment
City of El Paso Tax Office
P.O. Box 2992
El Paso, TX 79999-2992
Accepted in person

Personal/cashierโ€™s check, money order, cash and credit/debit card. Card fees apply.

Timely mail proof: the city says USPS payments must carry a timely postmark, while UPS, FedEx or another common carrier must show a receipt date on or before the applicable deadline. Keep the receipt.
Past temporary office: the EPCAD temporary tax-payment site operated for selected dates in January and February 2026. That schedule has passed. Do not assume the temporary office will return for the next collection season until the City publishes a new notice.
Current regular schedule

All El Paso County Tax Assessor-Collector locations and hours

The county announced that all tax-office locations returned to regular business hours effective April 20, 2026. Older articles showing rotating closed weekdays are outdated.

Seven official El Paso County Texas tax offices
OfficeAddressWeekdaysHours
Ascarate Annex โ€” Main301 Manny Martinez Dr., 1st Floor, El Paso, TX 79905Mondayโ€“Friday8 a.m.โ€“4:30 p.m.
Ysleta9521 Socorro Rd., Suite B4, El Paso, TX 79927Mondayโ€“Friday8 a.m.โ€“4:30 p.m.
Eastside Annex2350 George Dieter Dr., Suite B, Room 211, El Paso, TX 79936Mondayโ€“Friday8 a.m.โ€“4:30 p.m.
Northeast Annex4641 Cohen, Suite B, El Paso, TX 79924Mondayโ€“Friday8 a.m.โ€“4:30 p.m.
Northwest Annex435 E. Vinton Rd., Suite B, Vinton, TX 79821Mondayโ€“Friday8:30 a.m.โ€“4:30 p.m.
Fort BlissSoldier Support Center, Pershing Rd., Building 505, Room A115, El Paso, TX 79906Mondayโ€“Friday7:30โ€“11:30 a.m.; 12:30โ€“4 p.m.; closed 11:30โ€“12:30
Westside424 Executive Center Blvd., Suite 102, El Paso, TX 79902Mondayโ€“Friday8 a.m.โ€“4:30 p.m.
High-volume warning: the county says office doors may close earlier than the scheduled time when the number of waiting customers is too high. Arrive well before closing for title transfers or deadline-season service.
Cash rounding effective July 1, 2026: when pennies are not available to make exact change, county cash transactions requiring change are rounded up to the next nickel.
Location intent

โ€œNear me,โ€ office photos and reviews: how to use them safely

Choose by the task first

The closest branch is not always the correct office. Property-tax account work belongs mainly to the Consolidated Tax Office; vehicle work belongs to a county branch.

Use photos for arrival planning

Exterior and map photos can help identify the building, suite, entrance and parking. Recheck the official address because map listings and user photos can be outdated.

Use reviews cautiously

Reviews may describe wait time, parking or staff experiences, but they do not control official hours, documents, fees, eligibility or whether a service is available that day.

Verify the office name and suite
Confirm the service before travelling
Check the official holiday schedule
Arrive early on high-volume days
Call 915-273-3430 for county branch routing
Do not rely on a review for required documents
Vehicle title and registration

What the County Tax Assessor-Collector handles for vehicles

Common services
  • Registration renewal
  • License plates and stickers
  • Title transfers
  • Vehicle-record address changes
  • Disabled placards
  • Registration-receipt copies
  • Temporary registration
County-residency proof

El Paso County says the applicant must be a county resident when titling or registering. Examples include a Texas driver license, utility bill, lease, voter card, deed, mortgage statement, property-tax bill or tax return.

Contracted deputy offices

The county lists eleven privately owned full-service deputies as alternate vehicle-service locations. They can charge an additional convenience fee and are not a substitute for the property-tax payment portal.

Identify the exact transactionRenewal, private-party title transfer, inherited/court-ordered title, disabled placard and temporary permit require different forms.
Check the TxDMV form listDownload the correct current Texas form and complete it before arriving when possible.
Gather identity, insurance and residency proofDocument requirements vary. A title transaction may need the original title, Form 130-U, sale price, odometer information, lien release and identification.
Call the branch for special casesUse 915-273-3430 for inherited vehicles, court orders, out-of-state title, military service or unclear ownership.
Transfer promptlyThe county warns that some court-ordered or involuntary title transfers must be completed within 30 days to avoid a transfer penalty beginning at $25 for each 30-day period, up to $250.
Disabled-veteran plate warning: a DV plate without the International Symbol of Access does not by itself authorize parking in a disabled space. A qualifying ISA plate or valid disabled placard is required.
Property-tax calendar

El Paso property-tax due date, delinquency and collection-cost schedule

Tax bills are normally mailedThe City Tax Office says annual property-tax bills are mailed in October.
Standard pay-by dateJanuary 31 is the normal deadline. Follow the current bill and official notice when a weekend or holiday changes the final timely-payment date.
Standard delinquency beginsUnpaid taxes become delinquent and state-law penalty and interest begin unless a qualifying plan or alternate deadline applies.
Personal-property collection costThe official schedule lists a 20% collection cost on qualifying delinquent personal property beginning April 1.
Real-property collection costThe official schedule lists a 20% collection cost on qualifying delinquent real property beginning July 1.
Standard penalty and interest before any applicable collection cost
Payment monthPenaltyInterestTotal percentage shown
February6%1%7%
March7% cumulative2% cumulative9%
April8% cumulative3% cumulative11%, plus collection cost when applicable
May9% cumulative4% cumulative13%
June10% cumulative5% cumulative15%
July12% cumulative6% cumulative18%, plus collection cost when applicable
Augustโ€“December12% cumulativeAdds 1% monthly19% in August through 23% in December, before applicable collection cost
Do not calculate a legal payoff from percentages alone. The live account can include multiple tax years, collection costs, attorney fees, lawsuits, judgments or a payment-plan status. Use the โ€œTaxes Due by Yearโ€ tool or call for the current amount.
Small bill: the City Tax Office says a current-year bill under $5 may not be mailed unless the owner requests it. Search online even when no paper bill arrives.
Payment alternatives

Escrow prepayment, quarterly plan and delinquent agreements

Official City Tax Office plan framework
PlanEligibilitySchedule or down paymentImportant warning
Future-tax escrow planAccount must have no delinquent taxMonthly advance payments based on current taxIt prepays next year; it does not cure an old balance
Four-installment current-year planOver-65, disability or disabled-veteran exemptionJan. 31, Mar. 31, May 31 and Jul. 31; first quarter by Jan. 31Confirm the exemption is on the EPCAD record
Current-year real property contractBalance of at least $1,00010% down; up to 12 months; processed Februaryโ€“June 30Current rules and approval must be confirmed
Current-year personal property contractBalance of at least $1,00020% down; up to 9 months; processed Februaryโ€“March 31Personal-property collection timing is earlier
Homestead delinquent contractHomestead exemption and no agreement in the prior 24 months under published criteriaTerm up to 24 monthsAsk whether the account meets every condition
Prior-year contractDelinquent accountOne-third down; up to 6 months non-homestead or 12 months homesteadTaxes, penalty, interest and collection fee are included
Partial payment does not guarantee protection. The City says it will accept a payment toward a balance, but without a formal qualifying agreement it may continue legal collection action.
Delinquent agreement counsel listed by the City

Delgado, Acosta, Spencer, Linebarger and Perez, LLP

915-545-5481

Troubleshooting

Missing bill, failed search, escrow problem or payment not showing

Owner search returns nothingUse property address, account number or EPCAD property ID. Try the prior owner after a recent sale.
Address search failsRemove punctuation and street suffix. Search only the street number and core name.
EPCAD record appears but no tax accountCopy the property ID and search the City tax portal. Call if the tax record still does not appear.
Mortgage company should have paidCheck last-payment amount and last payer. Contact the servicer before making a duplicate payment.
Electronic payment is pendingDo not pay again while a pending card/eCheck entry is displayed. Keep the confirmation and bank record.
Balance remains after partial paymentPenalty and interest continue on the unpaid amount. Use the current payoff date tool.
Bill was not mailedSearch online. Current bills under $5 may not be mailed, and a mailing failure does not erase the tax.
Wrong value or exemptionContact EPCAD immediately while separately protecting the payment deadline.
Useful property-tax call scriptโ€œI am checking El Paso tax account [number], property ID [number], at [address]. I need to confirm [the current balance / last payment / pending payment / plan status / whether the account is collected by this office].โ€
Appraisal and property records

El Paso Central Appraisal District property search and services

EPCAD
5801 Trowbridge Drive
El Paso, TX 79925
General information

915-780-2131

Fax: 915-780-2130

Property search

Search by owner name, address, property ID or geographic ID. The advanced search also supports subdivision, condo and DBA fields.

2026 data warning

EPCAD labels 2026 information as work in progress. Prior-year data may not be the value certified to the Tax Office.

Use EPCAD for
  • Market/appraised value
  • Ownership and mailing address
  • Homestead and other exemptions
  • Business-personal-property rendition
  • Property maps and records
  • Protest and ARB hearing
Search formatting
  • Owner: LastName FirstName or LastName
  • Address: StreetNumber StreetName or StreetName
  • Property ID: exact numeric ID
  • Geo ID: appraisal geographic identifier
  • DBA: business trade name
Do not use EPCAD to
  • Confirm a tax payment posted
  • Set up a City tax payment plan
  • Pay vehicle registration
  • Calculate the final delinquent payoff
  • Replace a recorded deed
Official 2026 PDF audit

2026 EPCAD protest evidence, hearing and late-protest guidance

Normal timely protest period has ended. EPCAD currently states that online protest options are closed. A late-protest or evidence route depends on the property record and legal eligibility. Contact the ARB Department at 915-780-2123.
Evidence examples from the official 2026 Taxpayer Information PDF
Property typeUseful evidenceMicro-detail
ResidentialClosing statement, comparable sales, January 1 interior/exterior photos, recent appraisal, repair estimatesProvide two copies for paper presentation
Commercial real estateSale contract, fee appraisal, three years of income/expenses/gross sales, rent rolls, land leases, tax returns, build/remodel cost, January 1 photosOrganize financial evidence by year
Business personal propertyDepreciation schedule, January 1 balance sheet, asset photos, purchase/sale agreementDepreciation schedule should include acquisition year, description and original cost
Digital evidence limits
  • Maximum 25 files per protested account through the EPCAD website
  • Accepted documents include PDF, DOC/DOCX, TXT and RTF
  • Accepted images include JPG, PNG, BMP and TIFF
  • Accepted spreadsheets include CSV and Excel formats
  • Video, audio, websites and cloud links are not accepted
  • Apple HEIC/HEIF formats are not accepted
2026 hearing procedure
  • Standard hearing scheduled for 15 minutes
  • Each party receives 3 minutes for evidence
  • Each party receives 1 minute for rebuttal and 1 minute closing
  • Phone/video request: at least 5 days before hearing without an agent, 10 days with an agent
  • Call ARB about 5 minutes before a phone/video hearing to check in
  • Evidence for phone/video must be provided before the hearing
Request the districtโ€™s evidence early: the taxpayer packet says a property owner may request, at least 14 days before the hearing, the data, schedules, formulas and other information the chief appraiser plans to introduce.
Tax still must be protected: EPCADโ€™s rules state that a specified portion of the tax must be paid before delinquency to preserve certain appeal rights. Do not wait for the hearing outcome before asking how much must be paid.
After payment

Refunds, payment transfers, tax certificates and receipts

Check overpayment

Use the tax portalโ€™s overpayment search. Do not assume an overpayment automatically belongs to the current owner after a sale or escrow change.

Refund or payment transfer

The City provides a tax-refund application, stop-payment/reissue request and application to transfer a tax payment from one property to another.

Tax certificate

The City FAQ lists a $10 certificate fee, requires all due taxes to be paid and asks for the 15-digit geographic number. Mobile homes also require serial or label numbers.

Save online confirmation and bank/card record
Print payment information from the correct tax year
Confirm last payer when escrow is involved
Retain closing documents for duplicate-payment issues
Use the formal transfer form for wrong-property payment
Do not email bank or card details
Colorado intent

El Paso County Colorado Assessor and property-tax collector

Colorado does not combine the valuation and collection functions under a Texas-style Tax Assessor-Collector title. Use the Assessor for value and parcel records; use the Treasurer for tax statements, payment and tax-lien matters.

Correct El Paso County Colorado offices
OfficeRoleAddressContact and hours
County AssessorDiscovers, lists, classifies and values property; parcel search; mailing-address changes; exemptionsCitizens Service Center, 1675 W. Garden of the Gods Rd., Suite 2300, Colorado Springs, CO 80907719-520-6600; Monโ€“Fri 8โ€“4:30
County TreasurerCollects property tax, administers tax-lien sale and redemption, issues tax-due certificatesCitizens Service Center, 1675 W. Garden of the Gods Rd., Suite 2100, Colorado Springs, CO 80907719-520-7900; Monโ€“Fri 8โ€“4:30
Treasurer payment mailMail property-tax paymentP.O. Box 2018, Colorado Springs, CO 80901-2018Verify statement and payment method first
Colorado parcel search

The Assessor provides a real-property parcel search with detailed property and tax information. The 2026 senior and qualifying disabled-veteran exemption is funded with no change, exempting 50% of the first $200,000 in actual value for qualifying applicants.

Colorado property-tax payment

The Treasurer collects for schools, municipalities and special districts, offers an online property-tax portal and administers annual tax-lien sales. Address corrections must go through the Assessor.

State verification: a Texas account should never be paid through Coloradoโ€™s PayDici Treasurer portal, and a Colorado Springs property should not use the Texas ACT El Paso portal.
Final safety check

Before paying or visiting an El Paso office

State is Texas or Colorado
Task is property tax, appraisal or vehicle service
Owner and property site address match
Account/property ID and tax year are correct
Current and prior-year balances were checked
eCheck or card fee is understood
Official office hours and holiday closure were verified
Required identity, form and supporting documents are ready
High-volume early-door closure risk is considered
Confirmation, receipt or carrier proof will be saved
Official action links

Official sources to use when ready to act

Source review: August 4, 2026. The article was checked against the live El Paso County office schedule, City Tax Office payment pages, ACT property-tax portal, EPCAD property/protest sources, official 2026 ARB PDFs, TxDMV and the Colorado Assessor/Treasurer. Live balances, office queues, temporary locations, fees and legal deadlines can change.

El Paso County Tax Assessor-Collector main office map

This map points to the Ascarate main county office at 301 Manny Martinez Drive. For property-tax-only service, compare the Consolidated Tax Office at 221 N. Kansas before driving.

El Paso County Tax Assessor-Collector FAQs

What is the El Paso County Tax Assessor-Collector phone number?

For Texas county branches, call 915-273-3430. The Ascarate main office is at 301 Manny Martinez Drive. For property-tax payment questions, call the El Paso Consolidated Tax Office at 915-212-0106.

Where are the El Paso County Tax Assessor-Collector offices?

The county lists seven offices: Ascarate, Ysleta, Eastside, Northeast, Northwest in Vinton, Fort Bliss and Westside. Most list Mondayโ€“Friday hours from 8 a.m.โ€“4:30 p.m.; Northwest opens at 8:30 a.m., and Fort Bliss closes for lunch from 11:30 a.m.โ€“12:30 p.m.

Which office collects El Paso County Texas property taxes?

The City of El Paso Consolidated Tax Office operates the main property-tax collection and payment system. County tax offices accept current-year payments seasonally from October through January 31 when the bill is presented, but they are primarily used for vehicle and county tax-office services.

How do I search and pay El Paso property taxes online?

Use the official ACT El Paso portal. Search by owner, property address, account number, property ID or fiduciary number. Match the property, account, year, balance and last-payment information, then choose eCheck or card and save the confirmation.

What are the El Paso online property-tax payment fees?

The official payment page lists a 1.98% nonrefundable fee for credit/debit card payments and no convenience fee for eCheck. A returned check or eCheck carries a $30 fee. Use a checking account, not savings.

When are El Paso County Texas property taxes due?

Bills are normally mailed in October, the standard deadline is January 31 and delinquency begins February 1. Follow the current bill and official notice when a weekend or holiday affects the timely-payment date.

Should I contact the El Paso Tax Office or EPCAD?

Use the City Tax Office for bills, balances, payment, receipts, delinquency, plans, refunds and certificates. Use EPCAD at 915-780-2131 for value, ownership, mailing address, exemptions, appraisal records and protests.

What should I bring for an El Paso vehicle title or registration transaction?

Requirements depend on the transaction. Bring the applicable TxDMV form, identification, insurance, title or renewal documents and El Paso County residency proof. Call the county office before travelling for an inherited, court-ordered, military or out-of-state title matter.

Can I rely on office reviews or photos to choose an El Paso tax office?

Use reviews and photos only for context such as parking, entrances or reported waits. Verify the official address, hours, documents, fees and service availability on the county website before travelling.

Who handles property taxes in El Paso County Colorado?

The Colorado Assessor values property and maintains parcel records at 719-520-6600. The Colorado Treasurer bills and collects property tax at 719-520-7900. Both are at 1675 W. Garden of the Gods Road in different suites.