TaxCollectors.org is committed to making its tax-office information usable by as many people as reasonably possible, including readers who use screen readers, keyboard navigation, magnification, voice-control tools or other assistive technologies.
Last updated: September 25, 2026
TaxCollectors.org is published and operated by Quarks Systems Global Solutions, an independent technology, software-development and digital publishing organization with more than 13 years of experience across websites, applications and digital platforms.
Accessibility is part of our responsibility as the organization operating this publication. Our objective is to make core TaxCollectors.org content understandable and usable across a range of devices and assistive technologies.
Publisher information is available at QuarksSystems.com .
Our Accessibility Commitment
People use TaxCollectors.org to locate government offices, understand tax deadlines, find official payment resources and research public procedures.
Access to that information should not unnecessarily depend on whether someone uses a mouse, keyboard, touch screen, screen reader, magnification software or another assistive technology.
We therefore treat accessibility as part of website quality rather than only as a technical compliance exercise.
Our Accessibility Target
The Web Content Accessibility Guidelines are developed by the World Wide Web Consortium to provide internationally recognized guidance for making digital content more accessible.
TaxCollectors.org aims to apply WCAG 2.2 Level AA principles to the website content and user-interface elements that we control.
This statement describes an accessibility goal and ongoing improvement process. It should not be interpreted as a claim that every page, third-party element or historical article has been formally certified as fully conformant.
Accessibility Standards and Legal Frameworks
| Standard or Framework | How We Use It |
|---|---|
| WCAG 2.2 Level AA | Our primary current technical and editorial accessibility target for website content we control. |
| Americans with Disabilities Act | We consider U.S. Department of Justice accessibility guidance when evaluating accessibility practices relevant to websites. |
| Section 508 | Section 508 directly applies to covered federal information and communication technology. Although TaxCollectors.org is a private publication, federal accessibility standards can provide useful technical reference points. |
Accessibility Features We Aim to Maintain
Page headings should follow a meaningful hierarchy so readers and assistive technologies can understand page organization.
Text and important interface elements should maintain sufficient visual contrast against their backgrounds.
Interactive elements we control should be usable without requiring a mouse wherever reasonably possible.
Keyboard users should be able to identify which interactive element currently has focus.
Informative images should have useful alternative text, while decorative images should not create unnecessary screen-reader noise.
Links should provide enough context for readers to understand their likely destination or purpose.
Core content should remain usable when viewed on smaller screens or with browser zoom and increased text size.
Forms we control should use labels, instructions and error information that can be understood by assistive technologies.
Plain Language and Editorial Accessibility
Accessibility is not limited to code.
Tax and government terminology can be difficult to understand even when a webpage technically meets accessibility standards.
Our editorial process therefore aims to improve accessibility through:
- shorter and clearly organized paragraphs;
- descriptive headings;
- plain-language explanations of tax terminology;
- tables only when they genuinely improve understanding;
- clear labels for official resources;
- visible warnings around payment and fraud risks;
- meaningful link text; and
- clear distinctions between editorial content and advertising.
Keyboard Navigation
We aim for important site navigation, links, forms and interactive controls that we operate to remain usable through standard keyboard interaction.
Common browser and web-interface controls may include:
| Keyboard Input | Typical Function |
|---|---|
| Tab | Move forward through interactive elements. |
| Shift + Tab | Move backward through interactive elements. |
| Enter | Activate many links, buttons and controls. |
| Space | Activate some controls or scroll, depending on context. |
| Arrow Keys | Navigate certain menus, controls or page content. |
Assistive Technology
TaxCollectors.org aims to use standards-based HTML and accessible design practices that support commonly used browsers, screen readers, magnification tools and keyboard navigation.
Compatibility can vary according to browser version, operating system, assistive-technology version, user configuration, plugins and third-party content.
For that reason, we do not claim universal compatibility with every assistive technology or every version of every browser.
How Accessibility May Be Tested
Accessibility review may include a combination of automated and manual methods, depending on the page or feature being evaluated.
These methods can include:
- automated accessibility scanning tools;
- keyboard-only navigation checks;
- heading and landmark review;
- color-contrast checks;
- browser zoom and responsive-layout testing;
- alternative-text review;
- form-label and error-message checks;
- screen-reader spot checks where appropriate; and
- manual review of important navigation and content templates.
Automated tools can identify many technical issues, but they cannot reliably determine whether all content is understandable or whether every interaction works well for a person using assistive technology.
Known and Potential Limitations
Despite our accessibility efforts, some limitations may exist.
These may include:
- older articles created before current accessibility practices were adopted;
- historical tables or layouts that may require additional remediation;
- third-party advertisements or embedded content;
- government PDFs that were created by the issuing agency;
- external county or state websites that we do not control; and
- occasional compatibility differences between browsers and assistive technologies.
When we become aware of an accessibility problem in content or functionality we control, we aim to evaluate it and make a reasonable improvement where practicable.
Government Websites and Third-Party Content
TaxCollectors.org regularly links to county tax collectors, state departments of revenue, assessors, treasurers and government payment systems.
We do not control the accessibility of those external websites.
Similarly, advertising networks, map providers, embedded media or other third-party technologies may have accessibility characteristics that are controlled by their respective providers.
A third-party accessibility problem does not prevent you from reporting the issue to us. We may be able to identify an alternative official resource or improve how the external resource is presented on our own page.
PDFs and Government Documents
Government agencies sometimes publish tax forms, notices, instructions and other documents as PDFs.
Because those files are created and controlled by the issuing government agency, TaxCollectors.org may not be able to modify them.
When practical, we aim to provide surrounding HTML context that explains what the document is and why a reader may need it.
Alternative Access to Our Content
If you cannot access information published directly on TaxCollectors.org because of an accessibility barrier, contact us and explain:
- which page you were trying to use;
- which information you were trying to access;
- what barrier you encountered; and
- your preferred accessible format or method, if you have one.
We will review reasonable accessibility requests and, where practical, work to provide the relevant information in a more accessible form.
No Artificial Response-Time Promise
Response time may depend on the complexity of the barrier, whether third-party content is involved and whether technical remediation is required.
We aim to review accessibility reports as reasonably promptly as practicable.
Report an Accessibility Barrier
Tell Us What Is Not Working
If you encounter an accessibility problem on TaxCollectors.org, please contact:
Using the subject line Accessibility Issue will help us identify your message.
When possible, include:
- the URL of the affected page;
- a short description of the barrier;
- what you were trying to accomplish;
- your browser or device, if you know it; and
- the assistive technology involved, if relevant and if you are comfortable providing that information.
Please do not send confidential taxpayer, banking or payment information when reporting an accessibility issue.
Continuous Improvement
Accessibility is an ongoing process because the site changes as new guides, layouts, plugins, advertising technologies and external resources are introduced.
Accessibility issues may be identified through editorial review, technical testing, user feedback or changes to website components.
We aim to incorporate accessibility considerations when improving existing templates and developing new ones.
Accessibility and Advertising
TaxCollectors.org may display advertising to support publication and website operation.
Advertising supplied through third-party networks may not always be fully controlled by our editorial or development teams.
We nevertheless aim to keep advertisements visually distinguishable from editorial content and official government-resource links so users are not required to interpret advertising as part of a tax-payment process.
Accessibility and Our Editorial Standards
Accessibility works together with accuracy, readability and transparency.
Our Editorial Policy explains our broader standards for content quality, and our Sources & Methodology page explains how we evaluate authoritative government information.
About the Publisher
TaxCollectors.org is operated by Quarks Systems Global Solutions. Quarks Systems’ experience includes website and software development, digital platforms and other technology services.
More information about the organization and the relationship between the publisher and TaxCollectors.org is available on our About Us page.