What are the Shelby County TN online property-tax payment fees?

The Shelby County Trustee currently lists a $1.50 fee for E-check and a 2.6 percent convenience fee for credit or debit card payments. Card convenience fees are non-refundable and are not retained by the Trustee.

Can I make a partial payment on Shelby County property taxes?

Yes. The Trustee accepts partial payments on eligible tax balances that are not restricted by legal action such as a pending tax sale. payit901 also supports partial payments. Delinquent partial payments are applied to court and miscellaneous costs first, then interest, with any remainder applied to base tax.

What is ManagedPay for Shelby County property taxes?

ManagedPay lets eligible payit901 account holders divide current or delinquent bills into automatic monthly payments. Current bills may be divided into up to eight monthly payments and delinquent bills into up to twelve, subject to eligibility. ManagedPay does not stop interest, legal fees or legal action.

Should I contact the Shelby County Trustee or Assessor?

Contact the Trustee for tax bills, balances, payments, receipts, interest, delinquency and tax sale. Contact the Assessor of Property for appraised value, ownership, parcel mapping, property characteristics and appraisal-review questions.

Shelby County Tax Collector TN: Pay Taxes, Search & Hours

Q: How do I search Shelby County TN property taxes online?

Use the official payit901 property-tax service. You can search by Parcel ID, property address, owner name or business name. For address searches, leave out directional words and suffixes such as Drive, Court, Avenue or Street when a full address does not return a result.

Q: When are Shelby County Tennessee property taxes due?

Shelby County property taxes become due the first Monday in October. They may be paid through the last day of February of the following calendar year without additional fees. Unpaid taxes become delinquent on March 1.

Q: What is the Shelby County Trustee phone number and office hours?

The main Shelby County Trustee number is 901-222-0200. The downtown Memphis office at 157 Poplar Avenue, Suite 200, is open Monday through Friday from 8:00 a.m. to 4:30 p.m. The delinquent-tax collections number is 901-222-0250.

Q: Is Shelby County Tax Collector in Center the Tennessee office?

No. Search results for Shelby County Tax Collector in Center usually refer to Shelby County, Texas, whose Tax Assessor-Collector is in Center, Texas. The Shelby County, Tennessee Trustee is in Memphis at 157 Poplar Avenue. Alabama and Kentucky also have different Shelby County tax offices.

Memphis & Shelby County, Tennessee · Property-tax action guide

Search, Pay or Fix a Shelby County Tax Bill

In Tennessee, the office people search for as the “Shelby County Tax Collector” is the Shelby County Trustee. Use this guide to find the right property, understand the bill, pay through payit901, confirm fees and deadlines, or deal with a delinquent account.

The page also separates Memphis, Tennessee from Shelby County offices in Alabama, Texas and Kentucky so a generic Google or Maps result does not send you to the wrong state.

Search or pay on payit901 Call 901-222-0200 Check the state first

State check before paying: this article is for Shelby County, Tennessee, including Memphis. “Shelby County Tax Collector Center” often means the Tax Assessor-Collector in the city of Center, Texas, not a Memphis payment center.

Official office

Shelby County Trustee

Main phone

901-222-0200

Downtown office

157 Poplar Ave, Suite 200, Memphis

Office hours

Mon–Fri, 8:00 a.m.–4:30 p.m.

2026 due date

First Monday: October 5, 2026

SERP ambiguity fix

Which Shelby County tax office did you mean?

Several states have a Shelby County, but the office title, payment portal and address are completely different. Match the state before using any tax link or phone number.

Shelby County tax-office disambiguation
Search intent	Correct office	Official location / phone	Use this route
Shelby County TN / Memphis TN	Shelby County Trustee	157 Poplar Ave, Suite 200, Memphis · 901-222-0200	Tennessee Trustee
Shelby County AL	Property Tax Commissioner	102 Depot St, Columbiana · 205-670-6900	Alabama office
Shelby County TX / Center	Tax Assessor-Collector	200 San Augustine St, Box C, Center · 936-598-4441	Texas office
Shelby County KY	Sheriff collects current property tax	501 Main St, Suite 8, Shelbyville · 502-633-4324	Kentucky Sheriff

“Center photos” clue: if a search result or photo listing shows 200 San Augustine Street, Center, TX, it is Shelby County, Texas. The Tennessee Trustee’s main office is at 157 Poplar Avenue in Memphis.

Property search

Find the Shelby County property before paying

payit901 can locate a property by Parcel ID, property address, owner name or business name. You can view available bills without paying immediately.

Search method and the best first attempt
Search	Enter	Useful when	If no result appears
Parcel ID	Exactly as shown on the tax bill	You have a notice, prior bill or closing file	Recheck every digit before changing search methods
Property address	Street number + street name	You know the physical location	Remove N/S/E/W and suffixes such as Dr, Ct, Pl, Ave or St; then shorten the street name
Owner name	Name as it appears on the bill	You do not know the parcel	Try the full legal first name rather than a nickname
Business name	Legally registered business name	Looking for a business/personalty account	Use the registered name rather than storefront branding

Search-first rule: do not begin by entering a card or bank account. Link or open the property, confirm the parcel and available bill, then decide whether you are ready to pay.

Open official payit901

Online payment workflow

Pay a Shelby County property-tax bill on payit901

Locate the propertyUse Search & Pay and find the parcel by Parcel ID, address, owner or business name.

Open the correct billCheck the property and bill you intend to pay. Do not assume the first similar address is yours.

Choose the amountSelect the bill and decide whether to pay in full or enter an eligible partial amount.

Review the phone number and cartpayit901 asks for a phone number before you add the tax item to the cart and proceed to checkout.

Select payment method and dateChoose a bank account or card and confirm the payment date displayed before authorization.

Save the confirmationpayit901 sends an email confirmation. Signed-in users can also retrieve the receipt from the Payments section of their profile.

Verify the postingThe Trustee says accepted E-check and authorized card payments post immediately to its system; recheck the intended property/bill if something looks wrong.

Guest vs account: an ordinary payment can be made as a guest. A profile becomes more useful when you want stored receipts, linked properties, eBilling or ManagedPay.

Cost before checkout

Online fees and payment-proof rules

E-check

$1.50 fee. The Trustee says an accepted E-check is considered paid at the date/time of acceptance and posts immediately.

Credit / debit card

2.6% convenience fee. The fee is non-refundable and is not retained by the Trustee.

Returned check

A returned-check fee is added; the tax becomes due again with applicable interest.

Large-payment math matters: a 2.6% card fee grows with the bill. Compare the exact checkout fee against the $1.50 E-check fee before authorizing a large tax payment.

2026 tax-year timing

When Shelby County taxes become due and delinquent

October 5, 2026The first Monday of October is the official due date for 2026 Shelby County property taxes.

Last day of February 2027Taxes may be paid through the last day of February of the following year without additional fees under the Trustee’s published rule.

March 1, 2027Any unpaid balance becomes delinquent. The Trustee adds interest equal to 1.5% of the base tax on March 1.

First day of each later monthInterest continues to accrue on the first day of each subsequent month until the taxes are paid in full.

Mailing deadline

A mailed payment must be postmarked on or before the last day of February to avoid interest.

Regina Morrison Newman
Shelby County Trustee
PO Box 2751
Memphis, TN 38101-2751

No early-payment discount

The Trustee FAQ currently says no discount is offered for paying Shelby County property taxes early.

Do not wait for a March statement: once delinquent, interest begins automatically, and older balances may also receive lawsuit charges and legal fees.

Check official deadline & mailing rules

Cash-flow options

Partial payment, ManagedPay or a written delinquent plan?

Choose the payment option that matches the account status
Option	Who can use it	Key rule	Watch for
Ordinary partial payment	Eligible current or outstanding balances not restricted by pending tax-sale legal action	payit901 supports partial amounts; Trustee accepts partial payments by online, app, mail or cashier	The full current-year tax still must be paid by deadline to avoid interest
ManagedPay	Eligible payit901 profile users; property cannot be in tax sale	Current bill up to 8 monthly payments; delinquent bill up to 12; minimum monthly payment $30	Does not stop interest, legal fees or legal action
Written Payment Plan	Delinquent property scheduled for a current tax sale, subject to Trustee approval	All delinquent years must be included; plan may not exceed 24 months; monthly payment due by the 20th	Interest/penalty and lawsuit fees continue until paid in full
Quarterly Pay	Certain retired/unemployed residents age 65+ on fixed income who own/occupy a primary residence and have prior taxes paid	Annual application; special quarterly schedule	Official eligibility page still displays prior-cycle dates—call before relying on a 2026 application deadline

How delinquent partial money is applied: the Trustee says it goes to court and miscellaneous costs first, then interest, and only the remainder goes to base tax.

Official partial-payment rules ManagedPay details

Memphis office

Shelby County Trustee phone, address and hours

Main Trustee office

157 Poplar Avenue
Suite 200
Memphis, TN 38103

Monday–Friday
8:00 a.m.–4:30 p.m.

Call the right line

General / Customer Service: 901-222-0200

Delinquent Tax / Collections: 901-222-0250

Tax Relief / Tax Freeze: 901-222-0204

Phone script for faster routing“I’m calling about parcel [Parcel ID] at [property address]. I need help with [current balance / payment posting / delinquent payoff / tax-sale status]. The tax year is [year] and my confirmation or check number is [number].”

Online-payment technical problem? PayIt support lists 855-514-1090, Monday–Friday 8:00 a.m.–5:00 p.m. CT. Use that support line for payit901 transaction/navigation issues; use 901-222-0200 for the underlying tax account.

Service centers

Do not drive to a seasonal branch in August

The downtown office is year-round. The Trustee’s other payment branches operate only during specified tax-season windows. As of August 13, 2026, those seasonal windows have not started.

Published Shelby County Trustee payment branches
Branch	Address	Published season / day	Cash?
Downtown Memphis	157 Poplar Ave, 2nd floor	Year-round · Mon–Fri 8:00–4:30	Yes
Midtown	First Horizon Bank, 3409 Poplar Ave	Tuesdays · Oct 1–Feb 27 · 10:00–3:00	Published as accepted
Whitehaven	Regions Bank, 1190 E Shelby Dr	Wednesdays · Oct 1–Feb 27 · 9:00–1:00 & 2:00–3:00	Published as accepted
Bartlett	Bartlett City Hall, 6400 Stage Rd	Wed & Fri · Oct 1–Feb 27 · 8:30–1:00 & 2:00–4:00	Published as accepted
Germantown	1930 S Germantown Rd	Mondays · Dec 1–Feb 27 · 8:30–1:00 & 2:00–4:00	No
Arlington	11842 Otto Lane	Wednesdays · Dec 1–Feb 27 · 9:00–1:00 & 2:00–4:00	No
Collierville	500 Poplar View Pkwy	Thursdays · Dec 1–Feb 27 · 8:30–1:00 & 2:00–4:00	No
Millington	7942 Church St	Thursdays · Dec 1–Feb 27 · 8:30–1:00 & 2:00–4:00	No

Frayser listing is past: the current Trustee page lists the Frayser Library branch only for February 13 and February 20, 2026. Those dates have passed and should not be shown as a current walk-in option.

Verify branch status before traveling

Property records

Trustee or Assessor: use the office that owns the problem

Tax collection vs property appraisal
Your question	Start here	Why
How much tax do I owe?	Trustee / payit901	Bill, balance and payment status
Did my tax payment post?	Trustee	Receipts and collection ledger
Why is interest or legal cost showing?	Trustee / Collections	Delinquency and payoff calculation
What is my appraised or assessed value?	Assessor of Property	Valuation and assessment
Who is listed as owner?	Assessor	Ownership and parcel record
Where are parcel boundaries?	Assessor GIS	Map search supports address, Parcel ID and owner-name queries
How do I challenge value?	Assessor / appraisal review	A payment dispute does not change assessed value

Assessor of Property – East Office

1075 Mullins Station Rd
Memphis, TN 38134

Phone: 901-222-7001

Mon–Fri, 8:00 a.m.–4:30 p.m.

Search strategy

Use the Assessor or GIS when you need parcel value, characteristics or boundaries. Use payit901 when you need the tax bill, balance, receipt or payment action.

Official Assessor resources Parcel GIS search

Rate context

Do not confuse tax rate with the amount currently due

The Trustee’s public historical rate table currently runs through tax year 2025 and lists a $2.69 county rate per $100 of assessed value for both inside and outside Memphis. That rate followed Shelby County’s 2025 reappraisal.

2026 freshness rule: use the newest certified rate shown by the responsible county source for a 2026 calculation. Do not copy an older $3.39 rate from search snippets or assume the historical 2025 table is a payoff tool.

Assessor

Establishes property value and assessment.

County Commission + Trustee

The Commission sets the rate; the Trustee applies the rate to each $100 of assessed value and collects the bill.

Check the official county rate table

Senior / disability help

Tax Relief, Tax Freeze and Quarterly Pay use separate rules

Tax Relief

State-funded help may pay all or part of qualifying local property taxes for seniors, disabled citizens and certain veterans/spouses.

Tax Freeze

For qualifying homeowners age 65+, the program can freeze the tax amount on the primary residence for future years, subject to program rules.

Quarterly Pay

Qualifying age-65+ fixed-income owner-occupants can use a special quarterly schedule instead of one annual payment.

Old application dates are still visible on official pages: the Trustee’s current Tax Relief/Freeze pages reference the 2025 tax-year cycle and an April 5, 2026 deadline, which has passed. Call 901-222-0204 before treating any old date, income limit or application as the next enrollment cycle.

Open current senior-program hub

Delinquency & tax sale

What changes after a Shelby County tax becomes delinquent

Interest begins March 1The Trustee adds 1.5% of base tax on March 1 and additional interest on the first day of each later month.

Older delinquency can add legal costBalances delinquent for one year or more may be subject to lawsuit charges and other legal fees.

Search the parcel again before payingThe tax search can display a tax-sale number and date for an affected parcel.

Ask Collections for the exact payoffCall 901-222-0250 when legal fees, lawsuit status or a tax sale may affect the amount.

Use a formal plan only if it fitsA written plan for a property scheduled for current tax sale must include all delinquent years and can run no longer than 24 months.

Next published tax sale: the Trustee’s schedule currently lists Sale 2301 for October 27, 2026, with publication dated August 26, 2026. Tax-sale properties are handled online through Zeus Auction, and parcels can be removed from the list when payment is made.

No over-the-counter tax lien certificates: the Trustee says Shelby County does not sell tax lien certificates over the counter. The county uses public tax-sale auctions for qualifying tax-defaulted property.

Check live tax-sale schedule Review delinquent payment-plan rules

Photos / directions intent

Verify the Memphis building before you travel

Local-search photos can mix the Tennessee office with Shelby County offices in other states. The Tennessee Trustee’s year-round public counter is at 157 Poplar Avenue, Suite 200, Memphis, TN 38103.

Address says Memphis, Tennessee

Building number is 157 Poplar Avenue

Trustee office is Suite 200 / second floor

Main phone is 901-222-0200

Bring Parcel ID or property address

Recheck seasonal center hours before travel

Before submitting money

Final property-tax payment check

State is Tennessee, not AL, TX or KY

Parcel ID and property address match

Tax year/bill selected is correct

You know whether payment is full or partial

You reviewed the $1.50 E-check or 2.6% card fee

Delinquent payoff includes current interest/legal cost

Payment date is correct

Email confirmation/receipt is saved

Official action links

Use these sources when you are ready to act

Payment tasks

Records / problem-solving

Source review: August 13, 2026. Office schedules, tax-sale lists, rates, relief-program cycles and balances can change. For a money or deadline decision, use the live Trustee/Assessor system linked in the relevant section.

Shelby County Tax Collector TN FAQs

Is the Shelby County TN Tax Collector called the Trustee?

Yes. In Shelby County, Tennessee, the elected office that collects county property taxes is the Shelby County Trustee. The main office is at 157 Poplar Avenue, Suite 200, Memphis, TN 38103, and the general phone number is 901-222-0200.

How do I search Shelby County TN property taxes online?

Use the official payit901 property-tax service. Search by Parcel ID, property address, owner name or business name. If an address fails, remove directional words and suffixes such as Drive, Court, Avenue or Street and try a shorter street entry.

How do I pay Shelby County property taxes online?

Locate and verify the property on payit901, select the bill, choose the amount, review the payment date and method, authorize the payment and save the email confirmation. A payit901 profile is optional for an ordinary guest payment but useful for receipts, eBilling and ManagedPay.

What are the online property-tax payment fees?

The Trustee currently lists a $1.50 fee for E-check and a 2.6% convenience fee for credit/debit card payments. Card convenience fees are non-refundable and are not retained by the Trustee.

When are Shelby County Tennessee property taxes due?

Taxes become due the first Monday in October. They may be paid through the last day of February of the following year without additional fees. Unpaid taxes become delinquent on March 1.

What is the Shelby County Trustee phone number and office hours?

Call 901-222-0200. The downtown Memphis Trustee office at 157 Poplar Avenue, Suite 200, is open Monday through Friday from 8:00 a.m. to 4:30 p.m. Collections/delinquent tax can be reached at 901-222-0250.

Can I make a partial property-tax payment?

Yes. The Trustee accepts partial payments on eligible balances that are not restricted by legal action such as a pending tax sale. Delinquent partial payments are applied to costs first, then interest, and then base tax.

What is ManagedPay?

ManagedPay lets eligible payit901 profile users divide current or delinquent bills into automatic monthly payments. Current bills can generally be divided into up to eight monthly payments and delinquent bills into up to twelve, subject to eligibility. It does not stop interest, legal fees or legal action.

Should I contact the Trustee or Assessor?

Use the Trustee for bills, balances, payments, receipts, interest, delinquency and tax sale. Use the Assessor of Property for valuation, ownership, property characteristics, parcel mapping and appraisal-review questions.

Is Shelby County Tax Collector in Center the Tennessee office?

No. “Center” usually points to Shelby County, Texas, whose Tax Assessor-Collector is in Center, Texas. The Tennessee office is the Shelby County Trustee at 157 Poplar Avenue in Memphis. Alabama and Kentucky also have different Shelby County tax offices.