City of Quincy MA Tax Collector: Pay Bill, Hours & Records

by
Quincy, Massachusetts · bill payment, property records and assessment guide

Pay, Search or Fix a Quincy Tax Bill

Use the right Quincy system for a real-estate bill, personal-property bill, property record, excise issue, exemption or abatement instead of treating the Tax Collector and Assessors Office as the same service.

This guide uses the City’s current PayQuincyMA platform and adds the details most search results skip: preliminary-vs-actual bill math, missing-payment checks, ownership/mailing changes, business Form of List audit rules, boat-excise penalties and the correct office for abatements or exemptions.

Pay or find a bill Collector phone and office Assessors database
Official municipality name: This page is for the City of Quincy, Massachusetts. Searchers sometimes type “Town of Quincy MA Tax Collector,” but Quincy is a city. Verify Quincy, MA and the property or account before sending payment.
Collector help

617-376-1085

City Hall

1305 Hancock St., 1st Floor.

Hours

Mon–Fri, 8:30 a.m.–4:30 p.m.

Quarterly real estate

Aug 1 · Nov 1 · Feb 1 · May 1.

Latest posted rate

FY2026: $11.78 residential / $23.53 commercial.

Fast task router

Choose what you are trying to fix

1
Pay or view a City bill

Use PayQuincyMA for real estate, personal property, boat excise or water/sewer. Motor-vehicle excise uses the City’s excise route described below.

2
Check value or parcel data

Use the Assessors Property Record Viewer or Map Viewer. A tax-payment screen is not the assessment database.

3
Challenge or correct the tax basis

Use Assessors for abatement, exemptions, personal property, property inspections and vehicle or boat assessment issues.

Jump to the Quincy tax task

Each section solves one real user problem rather than creating separate thin pages for similar keywords.

Current official payment platform

How to pay a Quincy tax bill with PayQuincyMA

PayQuincyMA is the City’s current official payment service. Use this current City platform rather than relying on older payment instructions that may still appear in stale pages or search snippets.

Open PayQuincyMAConfirm the page says it is an official service of the City of Quincy, Massachusetts before entering account or payment information.
Select the correct bill categoryThe landing page currently lists Real Estate Taxes, Personal Property Taxes, Boat Excise Taxes and Water & Sewer Bills. Do not use the wrong category just because the owner name is similar.
Continue as guest or sign inYou do not need to create an account to pay. A profile becomes useful if you want stored payment history, faster future access or automatic-payment features.
Match the bill before payingVerify taxpayer/business name, property or account, fiscal year, bill type and amount. For real estate, make sure you understand which quarterly installment is open.
Choose a supported payment methodPayQuincy currently lists Visa, MasterCard, American Express, Discover, debit cards, eCheck and Apple Pay.
Review the final checkout amountThe current PayQuincy landing page does not publish one blanket convenience-fee table for every payment type. Read the final payment screen before authorizing rather than relying on an older payment-page fee.
Save the emailed receiptPayQuincy says a receipt is sent by email. If you use a profile, past payments also remain available in transaction history.
Check that the payment postedIf the payment or balance does not look right afterward, call 617-376-1085 with the account, amount, date and confirmation rather than paying a second time.
Open official PayQuincyMA
PayQuincy account choice

Pay as a guest or create a profile?

Guest payment fits a one-time task
  • No profile is required.
  • Useful when paying one bill and you do not want a saved account.
  • Keep the emailed receipt and confirmation yourself.
A profile fits repeat payments
  • Connect available City accounts.
  • See bills and payment history.
  • Store payment methods.
  • Use automatic-payment features where available.
Autopay check: If you enable automatic payments, still review new fiscal-year bills for a changed assessment, exemption, mortgage/escrow arrangement or ownership change. Autopay convenience does not replace reviewing the bill.
Real-estate billing explained

Quincy property-tax due dates: preliminary vs actual bills

Quincy uses quarterly real-estate billing. The first half of the fiscal year is deliberately different from the second half, which is why comparing one quarter to the prior quarter can be misleading.

August 1 — first-quarter preliminary billQ1 and Q2 together are approximately 50% of the prior year’s total property tax, split into two equal payments.
November 1 — second-quarter preliminary billThis is the second half of the preliminary amount; it does not yet use the new fiscal-year final tax rate.
February 1 — third-quarter actual billThe actual bill shows the current full and fair cash assessment, fiscal-year tax rate and full annual tax, then subtracts preliminary payments and applicable exemptions.
May 1 — fourth-quarter actual billThe remaining actual-tax amount is split between Q3 and Q4.
Current timing: As of August 20, 2026, the normal August 1 Q1 date for FY2027 has passed. Use the exact date printed on your bill for any weekend/holiday adjustment and ask the Collector for the current amount if the account is late.
Why January matters: The Assessors say updated property cards appear on the online database January 1 after a property visit, and the new valuation appears on the Q3 tax bill issued in January.
Review official quarterly-bill explanation
Assessment → tax bill

How Quincy turns property data into the actual tax bill

The City’s “Understanding Your Taxes” materials separate valuation, classification and collection. That matters because a payment problem and a valuation problem enter the process at different points.

Assessors maintain property data all yearSales, building permits, inspections and other property information feed the valuation record. Quincy describes data collection as continuous throughout the year.
Assessors determine full and fair cash valueValuation analysis occurs in the fall. The property record—not the amount you paid last year—is the starting point for the new assessment.
Massachusetts DOR certifies valuesOnce values are certified, the City can finalize classification and calculate the fiscal-year taxes.
The City sets the tax classification/rateThe Mayor and City Council budget process and annual classification hearing determine the rate structure used for the fiscal year.
Q1 and Q2 are preliminaryThose installments are based on about 50% of the prior year’s total tax and therefore do not prove what the new year’s final rate or assessment will be.
Q3 and Q4 reconcile the fiscal yearThe actual bill uses the certified assessment and fiscal-year rate, subtracts preliminary payments and applicable exemptions, then splits the remaining amount between Q3 and Q4.
Use this to diagnose a surprise Q3 bill: first compare the new assessment and property record, then the final tax rate, then exemptions, and finally confirm that Q1/Q2 payments were credited. Each mismatch belongs to a different office or correction route.
Review official valuation process Review preliminary vs actual bills
Rate-date warning

Quincy MA property tax rate: latest posted rate vs FY2027 bills

The Assessors’ current rate table is published through Fiscal Year 2026. Because Quincy is now in FY2027 and Q1/Q2 are preliminary bills, do not call the FY2026 rate the final FY2027 rate.

Latest tax rates currently posted by Quincy Assessors
Fiscal yearResidentialCommercialHow to use it
FY2026$11.78 / $1,000$23.53 / $1,000Latest certified rate displayed on the City rate page.
FY2025$11.53 / $1,000$23.01 / $1,000Historical comparison only.
FY2024$11.27 / $1,000$22.45 / $1,000Historical comparison only.
Tax formula: When the final fiscal-year rate is certified, a basic property-tax calculation uses assessed value × applicable tax rate ÷ 1,000. Your bill remains controlling because classification, exemptions, abatements and preliminary payments affect the amount actually due.
Check the latest official Quincy tax-rate table
Treasurer-Collector

Quincy Tax Collector phone, email, address and hours

Treasurer-Collector’s Office
Quincy City Hall
1305 Hancock Street
1st Floor
Quincy, MA 02169
Collector help

Phone: 617-376-1085

Email used in City tax communications: collector@quincyma.gov

Hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

Have this ready before calling

Property address or taxpayer/business name
Parcel ID, account number or bill identifier if available
Fiscal year and quarter for a real-estate question
Payment confirmation/check number for a posting problem
Date and amount of the disputed payment
Whether the issue is billing/collection or assessment/value
Simple Collector script“I’m calling about the Quincy bill for [property/name]. The fiscal year is [year], the parcel/account is [number], and I need to confirm [current balance / payment posting / duplicate bill / lien-certificate route].”

For a property-tax billing question, the City’s current Inquiries and Fees page directs users to the Treasurer-Collector contact form; other Collector questions can go to 617-376-1085.

Open current Collector inquiries and fees
Missing bill or payment

What to do if a Quincy bill never arrived or your payment is missing

No real-estate or personal-property bill
  1. Check PayQuincyMA for the correct City account.
  2. Confirm the property/account and fiscal year.
  3. Check whether your mailing address needs to be updated with Assessors.
  4. Call the Collector for the current amount rather than waiting for another mailing.
  5. If you need paper documentation, request the correct duplicate bill rather than relying on a screenshot.
Payment is not showing
  1. Find the PayQuincy email receipt, confirmation, check number or bank record.
  2. Confirm the fiscal year, bill type and quarter you intended to pay.
  3. Check that an escrow company or another payer did not create a second payment.
  4. Call 617-376-1085 before paying again.
  5. Ask staff whether the first transaction failed, is still processing, or was applied to a different account/quarter.
Excise bills are especially time-sensitive: Quincy explicitly says not receiving a motor-vehicle excise bill does not remove the tax, interest or penalties. Contact the Collector if a bill did not arrive after registration or an address change.
Payment-research call script“I’m checking a Quincy payment for [name/property]. It was submitted on [date] for $[amount]. The fiscal year/quarter is [year/Q#], and my confirmation or check number is [number]. Can you confirm where it posted before I send another payment?”
Documents and closing work

Duplicate tax bill, Municipal Lien Certificate and returned checks

A live balance, a duplicate bill and a Municipal Lien Certificate solve different problems. Use the least expensive document that actually answers your task.

Current Quincy Treasurer-Collector fees
RequestCurrent City feeUse it forMicro-step
Duplicate real-estate bill$2 per propertyA replacement paper tax billComplete the City form and include Parcel ID(s) on the check memo line.
Municipal Lien Certificate$25 per parcelTitle, closing or formal municipal lien researchUse the Collector’s current request procedure rather than a portal screenshot.
Duplicate redemption certificate$5Replacement redemption documentationConfirm the account and document needed before paying the fee.
Returned check$25 or 1% of face amount, whichever is greaterNot a service; this is a returned-payment chargeCall for the new payoff before replacing the payment.
Duplicate-bill mailing instruction: The City says to return the form and payment to City of Quincy, Office of the Collector, 1305 Hancock Street, Quincy, MA 02169 and place the Parcel ID(s) on the memo line of the check.
Review duplicate-tax-bill instructions
Correct office

Tax Collector or Quincy Assessors Office?

Route the question before you call
QuestionCorrect officeWhy
How much do I owe?Treasurer-CollectorBills, balances and payments.
Did my payment post?Treasurer-CollectorPayment ledger and receipts.
I need an MLC or duplicate bill.Treasurer-CollectorCollector issues tax-related collection documents.
Why is my value too high?AssessorsAssessors determine fair cash value.
Who owns the parcel / what is the property data?Assessors databaseParcel/property records.
Do I qualify for an exemption?AssessorsExemption applications and eligibility.
I sold my vehicle or business closed.AssessorsAssessment/abatement must be corrected; paying office cannot erase the assessment.
Assessors main line

617-376-1170

1305 Hancock Street, 1st Floor

Useful direct lines

Chief Assessor John Rowland: 617-376-1173

Exemptions Donata Coletti: 617-376-1175

Motor vehicle/boat Ruth Nolan: 617-376-1179

See current Assessors contacts by task
Assessors online database

Quincy property records: Record Viewer vs Map Viewer

The tax-payment site tells you about a City bill. The Assessors database tells you about the parcel and valuation. Do not treat an assessed value as the amount currently due.

Assessors Property Record Viewer

Provides nearly all parcel information used by the Assessors. Use it for owner/property details, assessment and property-record research.

Assessors Property Map Viewer

Search by address, parcel number or MBLU, or zoom to a parcel on the map. Use it when you need geographic parcel context.

When a recent inspection changes the online record

Update timing: Quincy says property-visit data is added to the valuation system; the updated property card appears online on January 1 following the visit, and the new valuation appears on the Q3 tax bill in January.
Open the official Parcel Information page
New owner / mailing changes

Bought or sold Quincy property? Check the record before the next bill

A payment account, an Assessor property record and a deed are different records. After a sale or mailing change, verify each system that affects how the City identifies and sends the tax bill.

New owner but old name appearsConfirm the parcel in the Assessors Property Record Viewer and contact Assessors if the ownership/mailing data needs review. Do not change the bill by paying under a different parcel.
Tax bill should go to a different addressUse the Assessors Forms and Requests library’s Mailing Address Change Request rather than only changing an address inside a payment profile.
Mortgage company pays through escrowCompare the lender’s tax disbursement with the City payment record before making a homeowner payment. An escrow withdrawal alone does not prove the City posted the correct quarter.
Sale changed property factsThe Assessors forms library includes residential and commercial/industrial sale-verification routes. Those are assessment-record tasks, not Collector payment disputes.
Keep parcel identity consistent: save the parcel/MBLU from the Assessor record and the fiscal-year/quarter from the tax bill. Those identifiers make it easier to diagnose a wrong-owner, wrong-quarter or missing-payment problem.
Open mailing-address and sale-verification forms
Business taxpayers

Quincy personal-property tax: January 1 assessment and Form of List

For businesses, the key mistake is waiting for the Collector bill before fixing the underlying assessment. Personal property is assessed by the Assessors as of January 1.

January 1 controls the fiscal-year liabilityA business existing on January 1 is subject to personal-property tax for the entire fiscal year, even if it closes or relocates later. Quincy says the tax is not prorated.
File a complete Form of ListProprietors, partnerships, associations, trusts and corporations must declare personal property annually.
Standard filing deadline is before March 1The Form of List goes to the local Board of Assessors. If property has no permanent location, special domicile rules can apply.
Request an extension in writingQuincy says extension requests require sufficient reason, must be approved and cannot extend beyond 30 days after fiscal-year tax bills are mailed. The page also tells taxpayers to request an extension at least three business days before the filing deadline.
Do not skip the Form of List if you may appealIf no complete Form of List was filed, the Assessors cannot grant an overvaluation abatement for that fiscal year under the City’s stated rule.
Personal-property abatement comes after Q3Applications become available after the Q3 bill is mailed and are generally due by the Q3 due date, typically February 1.
Closed business? Filing a closed-business form and correcting the assessment record is different from simply refusing to pay a bill. Contact Assessors so the City’s records reflect the business status.

Audit and appeal consequences most business pages omit

Audit window

The current Form of List e-form says Assessors may audit books, papers, records and other data within 3 years of the return due date or filing date, whichever is later.

Additional assessment window

Unreported or inaccurately reported taxable personal property found in an audit may be assessed within 3 years and 6 months of the due or filing date, whichever is later.

Late/no filing can sharply limit an abatement: the current e-form says a taxpayer who did not file on time or comply with audit requests generally needs a reasonable excuse, or must show the assessment exceeds 150% of what would have been assessed from a timely proper return; in that latter situation only the excess over that threshold can be abated.
Confidentiality: personal-property details in Schedules A–I and information obtained during an audit are not available for public inspection under the state public-records law; the e-form says they are available to Assessors and Massachusetts DOR for tax administration.
Review official personal-property filing rules and formsRead the current Form of List audit rules
Vehicles and boats

Quincy motor-vehicle and boat excise: payment vs abatement

Motor vehicle excise

Massachusetts levies $25 per $1,000 of state-determined vehicle value. Bills are generally sent in February, while a newly registered vehicle or new Massachusetts resident may receive a prorated bill later.

Boat excise

Quincy assesses annual boat excise for boats owned or moored in the City. PayQuincyMA currently lists Boat Excise Taxes as an online-payment category.

If a motor-vehicle excise bill is late

The normal payment period is 30 days from issuance
12% annual interest accrues from the day after the due date when unpaid
Additional fees can be added to delinquent excise
After one year unpaid, Quincy says RMV renewal blocks can result
Bill never arrived? Quincy states that failure to receive a motor-vehicle excise bill does not eliminate the tax, interest or penalties. Call the Collector at 617-376-1085 rather than waiting for a second notice.

If you sold, transferred or no longer own the vehicle

Do not assume selling the vehicle automatically erases the bill. Use the Assessors’ motor-vehicle abatement process. Quincy gives a 2026 example in which a taxpayer who paid a $100 annual excise and sold the vehicle in June could qualify for a $50 prorated abatement.

Who handles what: Collector questions are about payment/delinquency. Ruth Nolan at 617-376-1179 is the Assessors contact listed for motor vehicle/boat tax and mailing-address issues.

Boat excise: 60-day payment period and mooring consequences

When the FY2026 boat bill is sent

Quincy says FY2026 boat excise is determined as of July 1, 2025 for the prior boating season. Bills could be sent as early as September 1, 2025, but are generally mailed no earlier than April 1, 2026 and no later than May 1, 2026. The owner has 60 days from issue to pay.

Late boat-excise consequences

The City lists a penalty of $20 or 20% of the excise, whichever is greater, plus 12% annual penalty/interest until paid. Proof of the most recent paid excise is also required to receive a mooring permit.

Mooring warning: Quincy says mooring without a permit can result in a $50-per-day assessed penalty until the excise is paid and the owner can obtain the permit. If the boat was sold, stolen, junked, temporarily moored, moved to another municipality or otherwise qualifies, use the boat-excise abatement route rather than ignoring the bill.
Review motor-vehicle and boat excise rules
Current FY2027 deadline

Quincy property-tax exemptions: file by April 1, 2027

The current Assessors page says all FY2027 exemption applications are due on or before April 1, 2027 and exemption applications must be filed each year.

Senior residents

Quincy lists separate senior 65+ and 70+ application routes. Eligibility depends on the specific statutory program.

Veterans / disability / blindness

The City provides applications for disabled veterans and legally blind taxpayers, subject to program-specific requirements.

Surviving family categories

Applications are listed for qualifying surviving spouse/minor-child situations, including police/fire categories.

Do not wait for April 1 to find out you need documents. Contact the Exemption Coordinator early, confirm the exact program and current evidence requirements, then retain proof that the application was submitted on time.
Exemption Coordinator

Donata Coletti: 617-376-1175

Check FY2027 exemption programs and forms
Assessment challenge

Real-estate tax abatement: deadline, inspection and appeal

An abatement challenges the property assessment or underlying property information. It is not a request to the Collector to waive a correctly calculated bill.

January 1 through February 1Quincy’s standing rule says real-estate abatement applications must be filed in this window. If February 1 falls on a weekend, the page says the following Monday is allowed. Late filings must be denied by law.
Review the City’s data before filingCompare the public property record and relevant comparable sales. Correct factual errors and assemble evidence supporting your requested value.
Expect a possible property inspectionIf a current inspection has not already been completed, Assessors may schedule one. The abatement page says these inspections generally take about 20 minutes.
Decision within three monthsThe Assessors say they will send an abatement certificate/refund amount or a denial no later than three months after filing.
Appellate Tax Board is the next routeIf you disagree with the Assessors’ decision, the City points taxpayers to the Massachusetts Appellate Tax Board process.
Keep paying while the appeal is pending. Quincy specifically instructs taxpayers to pay the billed taxes while waiting for an abatement or appeal decision. Failure to pay on time can, in most cases, disallow an appeal and causes interest to accrue.
Abatement questions

Tim Donovan: 617-376-1174

Review official abatement instructions and forms
Property-data accuracy

Property inspection: why Assessors may need to visit

A property inspection can affect the data behind the assessed value. If you are disputing square footage, condition, improvements or other record facts, understand the inspection route instead of arguing only about the final tax amount.

Check identificationUse the City’s current property-inspection page to understand who is authorized to collect data and how to verify a visit.
Review the current property card firstWrite down the specific record fields you think are wrong so the inspection is focused.
Ask when the update will appearQuincy says updated cards appear online January 1 following the visit, with the new valuation on the Q3 bill in January.
Keep before/after recordsSave the old field card and later updated card if the data correction matters to an abatement or future sale.
Review official property-inspection guidance
Payment safety

Before you submit any Quincy payment

The municipality is City of Quincy, Massachusetts
Taxpayer, property or business matches the intended account
Fiscal year and bill type are correct
For real estate, the intended quarter is correct
You are using PayQuincy or the official excise route
The final checkout total/fee is acceptable
You saved a receipt or confirmation
You will call before submitting a duplicate payment
City Hall visit

Quincy City Hall directions and one-trip checklist

Quincy City Hall
1305 Hancock Street
Quincy, MA 02169

Collector and Assessors information used in this guide places relevant tax offices on the first floor. Confirm the department before entering a line.

Open directions
Bring parcel/account or bill information
Bring payment proof for a posting dispute
Know whether you need Collector or Assessors
Check current office hours before a holiday visit
Official action sources

Use these City sources when you are ready to act

The article explains the decision first. Open an official source when you need a live bill, current form or account-specific action.

Payments and Collector
Assessment and records
Official PDF reference: The City Assessors page currently hosts the FY2026 Understanding Your Taxes booklet, FY2026 Tax Classification Hearing Presentation and FY2026 Classification Info Sheet. Their core workflow topics—valuation, classification, tax-rate calculation and preliminary-to-actual billing—are converted into the sections above. Current rates, FY2027 deadlines and live payment instructions use the City’s newer live pages where available rather than carrying older brochure figures forward.
Source review: August 20, 2026. Current operational facts were taken from live City of Quincy, PayQuincyMA and Quincy Assessors pages. A live balance, final checkout fee, certified future-year tax rate or account-specific penalty can change; the City bill and responsible office control at the time of action.

City of Quincy MA Tax Collector FAQs

How do I pay a City of Quincy MA tax bill online?

Use PayQuincyMA, the City of Quincy’s official online payment service. You can continue as a guest or create a profile. The service supports real estate taxes, personal property taxes, boat excise taxes and water or sewer bills. Verify the account and bill before paying and save the emailed receipt.

What is the Quincy MA Tax Collector phone number and email address?

For Treasurer-Collector questions, call 617-376-1085. The office is at Quincy City Hall, 1305 Hancock Street, Quincy, MA 02169. Recent City communications list collector@quincyma.gov for Collector assistance; the safest current property-tax billing route is still the Treasurer-Collector contact form or 617-376-1085.

When are Quincy MA real estate taxes due?

Quincy real estate taxes are billed quarterly. The standard due dates are August 1, November 1, February 1 and May 1. The first two installments are preliminary bills and the third and fourth installments are actual bills using the fiscal-year assessment and tax rate. Follow the exact date printed on your bill.

What is the Quincy MA property tax rate?

The latest certified rate currently posted by the Quincy Assessors is Fiscal Year 2026: $11.78 per $1,000 of assessed value for residential property and $23.53 per $1,000 for commercial property. Fiscal Year 2027 first- and second-quarter bills are preliminary, so do not label the FY2026 rate as the FY2027 final rate.

Where is the City of Quincy MA Assessors online database?

The Quincy Assessors Parcel Information page links to the Property Record Viewer and Property Map Viewer. The record viewer provides parcel data used by the Assessors, while the map viewer can search by address, parcel number or MBLU.

Should I contact the Quincy Tax Collector or Assessors Office?

Contact the Treasurer-Collector for bills, balances, payments, receipts, municipal lien certificates and collection questions. Contact the Assessors Office for property values, parcel records, personal property, exemptions, abatements, property inspections and motor-vehicle or boat assessment questions.

What should I do if I did not receive a Quincy tax or excise bill?

Do not assume nothing is due. Search the appropriate City payment or property system and call the responsible office. Quincy specifically states that failure to receive a motor-vehicle excise bill does not remove liability for the tax, interest or penalties.

How much does Quincy charge for a duplicate tax bill or Municipal Lien Certificate?

The City currently lists $2 for a duplicate real-estate bill, $25 per parcel for a Municipal Lien Certificate and $5 for a duplicate redemption certificate. A returned check charge is $25 or 1% of the face amount, whichever is greater.

How does Quincy motor vehicle excise tax work if a vehicle is sold or the bill is late?

Massachusetts motor-vehicle excise is $25 per $1,000 of state-determined vehicle value. Quincy says unpaid excise begins accruing 12% annual interest after the 30-day payment period, with additional fees possible. If you sold, transferred or no longer own the vehicle, contact the Assessors about an abatement rather than simply ignoring the bill.

What are the Quincy FY2027 exemption and real-estate abatement deadlines?

Quincy currently says Fiscal Year 2027 property-tax exemption applications are due on or before April 1, 2027 and must be filed each year. The City’s standing real-estate abatement window runs from January 1 through February 1, subject to the City’s weekend rule; continue paying billed taxes while an abatement or appeal is pending.

Independent information notice: TaxCollectors.org is not the City of Quincy, Treasurer-Collector’s Office, Assessors Office, Massachusetts RMV, PayQuincyMA/PayIt, an attorney or a tax-advice service. Do not send bank/card details to this website. Complete payments only through official City-authorized systems or offices.