Springfield Tax Collector: Pay Taxes, Office Hours & Address

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TaxCollectors.org — City of Springfield, Massachusetts tax payment help guide Official links checked May 27, 2026
Springfield, Massachusetts · Collector/Treasurer

City of Springfield MA Tax Collector: Pay Taxes, Check Bills & Avoid RMV Delays

If you searched for the City of Springfield MA Tax Collector, you probably need one of these quickly: pay real estate tax, personal property tax, motor vehicle excise tax, trash fee, a parking ticket, or a delinquent balance. This refreshed guide keeps the existing keyword target and turns the page into a practical payment tool for Springfield residents.

Important: Springfield’s official office is the Collector/Treasurer inside City Hall. Current taxes and delinquent taxes use different official payment links. For motor vehicle excise tax that is marked at the RMV, payment method can affect how fast the non-renewal mark clears.

Springfield Tax Action Card Choose the right bill type before payment.
OfficeCollector/Treasurer
CollectorStephen Lonergan
Phone/311413-736-3111
Address36 Court St., Room 112
HoursM-W/F 8:30-4; Thu 8:30-6
MailP.O. Box 4124, Woburn
Confirmation number required

What do you need to do right now?

413-736-3111311 / Collector help number
Room 112Springfield City Hall office
4x/yearReal estate quarterly billing
No feeACH checking transfer listed
Quick answer

The City of Springfield MA Tax Collector is the Collector/Treasurer office in Springfield City Hall, 36 Court Street, Room 112, Springfield, MA 01103. The official Collector/Treasurer page lists Stephen Lonergan. For help, dial 311 from a Springfield landline or call 413-736-3111. The city lists online payment for current taxes, delinquent taxes, trash fees and parking tickets, plus mail payment to City of Springfield, P.O. Box 4124, Woburn, MA 01888-4124.

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What the City of Springfield MA Tax Collector Actually Handles

The Collector/Treasurer prepares and collects payments for real estate, personal property, motor vehicle excise taxes, trash fees and parking fines, but assessment-value questions belong to the Assessors Office.

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Springfield’s Collector/Treasurer page explains that the Collector’s Office prepares tax bills and collects real estate, personal property and excise taxes, plus trash fees and parking fines. It also facilitates the tax-taking of delinquent properties. The Treasurer’s side manages city financial accounts, tax-title foreclosed properties, redemption payments, maintenance and auctions.

This office is the right starting point if you want to pay a bill, find bill history, print a current bill, check if payment posted, ask about delinquent payoff, pay trash fees, or resolve an excise-tax non-renewal issue. It is not the right starting point if your question is “Why is my assessment value too high?” or “How do I reduce my real estate assessment?”

Use Collector/Treasurer for payment

Use this office for real estate tax payments, excise tax payment, personal property tax, trash fees, parking tickets, tax payment history, delinquent balances, tax title and municipal lien certificate requests.

Use Assessors for value

Use the Assessors Office for property value, parcel records, abatement applications, personal property forms, motor vehicle excise abatements and exemption-related questions.

Use 311 when unsure

The City says 311 is the single point of contact for most departments. Dial 311 inside Springfield or call 413-736-3111 outside Springfield.

Payment workflow

How to Pay City of Springfield MA Taxes Online

Start from Springfield’s official “Pay City Taxes, Fees & Tickets Online” page, then choose either the current fiscal year payment link or the delinquent payment link.

The most common mistake is using the wrong payment path. Springfield separates current fiscal year taxes and fees from delinquent taxes and some tickets. If the bill is current, use the current fiscal year City Hall Systems route. If the bill is delinquent or marked, use the delinquent Springfield taxes and fees route.

1

Open the official city payment page

Use the official Pay City Taxes, Fees & Tickets Online page, not a random third-party search result.

2

Select current or delinquent correctly

Current fiscal year payments include real estate property taxes, automobile excise taxes, trash fees and personal property taxes. Delinquent payments use the separate delinquent taxes and fees link.

3

Choose the correct bill type

Springfield’s payment instructions list bill types such as Motor Vehicle Excise, Real Estate Taxes, Personal Property, Trash Fee, Business Improvement and Parking Ticket. Select the correct bill type before searching.

4

Review ACH versus credit card

The city explains that direct transfer from checking has no fee, while credit card payment has a fee shown before you submit. ACH bank routing is verified, but account number accuracy is your responsibility.

5

Do not stop before the confirmation number

Springfield says your payment has not been processed until you receive a confirmation number. Write it on the bill or save it with your tax records.

Official first click

Pay Springfield taxes and fees online

Use this official city page to choose current taxes, delinquent taxes, parking tickets and other payment categories.

Open Official Payment Page
Department page

Collector/Treasurer

Use the Collector/Treasurer page for department overview, tax history lookup, tax lien links, municipal lien certificate request and tax help form.

Open Collector/Treasurer Page
Choose correctly

Springfield Tax Bill Types: Real Estate, Personal Property, Excise, Trash Fee and Parking Ticket

The search fields change based on the bill type, so choose the right category before entering information.

Real estate tax

Use the real estate tax bill type and search by bill number, name or parcel number from the bill. Leave plate number blank.

Motor vehicle excise

Use the excise tax bill type and enter bill number, name and plate number. This is important for RMV non-renewal problems.

Personal property

Use the personal property bill type and search by bill number, name, street address or parcel number from the bill.

Trash fee

Use the refuse/trash bill type and enter the bill number and last name of the party billed.

Parking ticket

Use the parking ticket payment route for city parking tickets. Springfield says parking-ticket payments are no longer accepted at the Springfield Parking Authority office.

Business Improvement / SBID fee

Use the Business Improvement bill type when the bill is tied to the applicable Springfield business improvement fee category.

Search tip that prevents a “no bill found” result

Do not overfill the search form. If bill number works, use it first. If not, try last name, parcel number or plate number depending on the bill type. A typo in plate number, parcel number or bill year can hide the correct account.

Motor vehicle excise

Springfield Motor Vehicle Excise Tax and RMV Non-Renewal Mark Timing

If your Springfield motor vehicle excise tax is marked for non-renewal at the RMV, payment method matters.

Springfield’s Collector/Treasurer instructions state that if you are paying a marked excise tax bill, payment by checking account can result in a two-week delay in removing the non-renewal mark from your license and registration. The instructions also state that payment by credit card can result in the mark being cleared within a half hour.

Marked excise bill

Use the delinquent Springfield taxes and fees route if the excise bill is no longer a current fiscal year payment.

ACH delay warning

ACH checking transfer may have no fee, but the official instructions warn that it can delay clearing a non-renewal mark for marked excise bills.

Credit card speed warning

Credit card may carry a fee, but Springfield’s instructions say it can clear the mark faster for marked excise bills. Review the fee before submitting.

If the vehicle was sold, moved, stolen, totaled or registered elsewhere

Do not ignore the excise bill. Excise abatement questions typically belong to the Assessors Office, not just the Collector payment desk. Use the city’s motor vehicle excise abatement route or contact 311 for guidance before the bill becomes a bigger RMV problem.

Office details

City of Springfield MA Tax Collector Office Hours, Address and Phone Number

The Collector/Treasurer office is located at Springfield City Hall, Room 112, 36 Court Street, Springfield, MA 01103.

Collector/Treasurer Office

For tax payments, current/delinquent bill help and Collector/Treasurer services

Collector-TreasurerStephen Lonergan
Phone / 311413-736-3111
OfficeCity Hall, Room 112
Address36 Court Street, Springfield, MA 01103
Core HoursMon-Wed & Fri 8:30 AM-4:00 PM
Thursday8:30 AM-6:00 PM listed on pay page

Assessors Office

For valuation, abatement, parcel and assessment questions

AssessorJessica Guerra
Phone / 311413-736-3111
OfficeCity Hall, Room 09
Address36 Court Street, Springfield, MA 01103
HoursMonday-Friday, 9:00 AM-4:00 PM
Fax for abatements413-787-7721

Before visiting City Hall

Bring your bill stub, bill number, parcel number, plate number if paying excise, confirmation number if you already paid, and accepted payment method. If the deadline is close, call 311 first to confirm hours, counter capacity, payment method and which route applies to your bill.

Quarterly tax calendar

Springfield Real Estate Tax Due Dates: Quarterly Billing Schedule

The City of Springfield uses a quarterly real estate tax billing system, with bills mailed four times per year.

The city’s Real Estate Tax FAQ explains that bills are mailed for the 1st, 2nd, 3rd and 4th quarters and are generally sent thirty days before due dates. The assessment owner is based on January 1, and name changes tied to a sale can lag until the next fiscal year.

1st Quarter

Bill date: July 1. Due date: August 1. This is the first quarter of Springfield’s real estate tax cycle.

2nd Quarter

Bill date: October 1. Due date: November 1. Check the bill early if you recently bought, sold or refinanced.

3rd Quarter

Bill date: January 1. Due date: February 1. This is also the period when abatement applications become especially important.

4th Quarter

Bill date: April 1. Due date: May 1. Do not wait for mail if the bill is missing; request a duplicate in time.

Duplicate bill warning

Failure to receive a bill does not affect validity of the tax or late interest/fines. Contact 311 and request a duplicate if needed.

Fiscal year note

Springfield’s fiscal year begins July 1, six months ahead of the calendar year. Real estate tax issues often follow fiscal-year language.

Mail payments

How to Mail City of Springfield Tax Payments Safely

If you do not want to pay online, Springfield recommends mailing payment with the bill stub and clear account information.

1

Make payment payable to the City of Springfield

Use check or money order payable to the City of Springfield. Do not mail cash.

2

Include the bill stub

The bill stub helps the office apply payment to the correct bill type and account.

3

Write the parcel number on the memo line

Springfield instructs taxpayers to write the parcel number, obtainable from the bill, on the memo line of the check.

4

Mail to the official payment address

Mail payment and bill stub to: City of Springfield, P.O. Box 4124, Woburn, MA 01888-4124.

Mailing deadline warning

If the due date is close, mail may be risky. Use official online payment or call 311 if you need to know whether your payment will arrive and post in time.

Late taxes and liens

Springfield Delinquent Taxes, Tax Liens, Tax Title and Repayment Agreements

Delinquent Springfield taxes use a separate payment link and may involve tax title, payoff requests, repayment agreements or foreclosure-related steps.

The Collector/Treasurer page explains that the Collector facilitates tax-taking of delinquent properties, while the Treasurer’s Office has custody of tax-title foreclosed properties and administers redemption payments, maintenance and auctions. If your property is already in tax title, do not treat it like a simple current-year bill.

Delinquent payment path

Use the “Pay DELINQUENT Springfield Taxes and Fees” link from the official city payment page. Enter the correct bill type, year, number and name/plate details.

Tax title payoff

The city’s tax lien pages direct tax title inquiries and payoff amount requests to Revenue Service LLC at 1-866-604-7216.

Tax title payments

The tax lien pages say tax title payments must be sent directly to the City of Springfield Treasurer’s Office, 36 Court Street, Springfield, MA 01103.

If you received a tax lien or tax title notice

1

Identify the bill type and year

Find whether the balance is real estate, personal property, excise, trash fee, SBID fee or parking-related.

2

Check the official property lien page if relevant

Use the official Properties with Tax Liens page to review property lien context and tax title links.

3

Call before mailing a payoff

Ask whether the payoff amount is current, whether Revenue Service LLC must quote it, and where the exact payment must go.

Foreclosure risk warning

Springfield’s Real Estate FAQ says new owners must pay bills as they become due to avoid collection actions, including foreclosure. Do not ignore old real estate tax balances after a purchase.

Collector vs Assessor

City of Springfield Tax Collector vs Assessors Office: Who Fixes the Problem?

The Collector collects tax bills. The Assessors determine market value, maintain assessment records and handle abatements.

Collector/Treasurer questions

Paying taxes, viewing payment history, duplicate bill pickup, current/delinquent payment, tax lien payment, tax title payoff routing, parking ticket payment, trash fee payment and municipal lien certificate request.

Assessors Office questions

Overvaluation, improper classification, exemptions, abatement applications, parcel search, motor vehicle excise abatement, personal property forms and property assessment records.

Abatement deadline and payment warning

Springfield’s Real Estate Tax FAQ says abatement applications must be filed no later than February 1, and applications are available only after the third quarter bill has been issued. It also states that filing an application does not postpone collection of the tax, and taxpayers should pay to avoid interest and penalties and preserve appeal rights.

Assessors Office details

City Hall Room 09, 36 Court Street, Springfield, MA 01103. Hours listed: Monday-Friday, 9:00 AM to 4:00 PM. Main city help route: 311 or 413-736-3111.

Open Assessors Page

Real estate FAQ

Use the official Real Estate Tax FAQ for due dates, new-owner responsibility, duplicate bills, abatement rules and appeal information.

Open Real Estate Tax FAQ
New owner help

Springfield New Homeowner Checklist: Tax Bill Name, Closing Proration and Duplicate Bills

If you bought Springfield property after January 1, the bill may still show the prior owner, but you may still be responsible for paying after the sale closes.

The city’s Real Estate Tax FAQ explains that Springfield must bill the assessed owner as of January 1 for that fiscal year. If the property is sold after January 1, the new owner is responsible for taxes once the sale is finalized. The old owner’s portion is usually handled at closing, but the new owner must pay bills as they become due.

Right after closing

  • Find the city parcel number.
  • Ask your closing attorney about tax proration.
  • Check whether a Municipal Lien Certificate was obtained.
  • Search payment history and current bills.
  • Request a duplicate bill if needed.

Before each quarterly due date

  • Confirm the quarterly bill status.
  • Do not ignore a bill in the prior owner’s name.
  • Do not cross out the old owner and write your name on the bill.
  • Pay on time even if records update next fiscal year.
  • Keep every receipt and confirmation number.

Seller receiving the bill?

The Real Estate Tax FAQ says if a seller receives a bill after sale, they should forward it to the new owner immediately because the new owner is responsible for payment. Do not assume the City has automatically sent the bill to the buyer.

Directions

City of Springfield MA Tax Collector Map: City Hall Room 112

The Collector/Treasurer office is in Springfield City Hall at 36 Court Street, Room 112, Springfield, MA 01103. Use the map for orientation and confirm current access before visiting.

Map search: City of Springfield Collector/Treasurer, City Hall Room 112, 36 Court Street, Springfield, MA 01103. For most questions, call 311 or 413-736-3111 before visiting.

Bring for tax payment help

  • Tax bill or bill stub
  • Parcel number for real estate
  • Plate number for excise tax
  • Payment confirmation number if you paid online
  • Accepted payment method

Call first for these issues

  • Marked excise tax and RMV release
  • Tax lien or tax title payoff
  • Repayment agreement application
  • Municipal lien certificate request
  • Abatement or assessment dispute routing
FAQ

City of Springfield MA Tax Collector FAQ: Payments, Hours, Excise, Due Dates and Abatements

These answers focus on what Springfield taxpayers need immediately: payment links, office hours, bill search, RMV excise issues, real estate due dates, duplicate bills, tax liens and Assessor routing.

Use the official Pay City Taxes, Fees & Tickets Online page at springfield-ma.gov/cos/pay-online. Choose current fiscal year taxes or delinquent taxes based on your bill status, then select the correct bill type.
Call 311 from a Springfield landline or call 413-736-3111 from outside Springfield. The city contact page lists this route for Collector/Treasurer help.
The office is in Springfield City Hall, Room 112, 36 Court Street, Springfield, MA 01103.
The official Pay Online page lists the Collector’s Office as open Monday through Wednesday and Friday from 8:30 AM to 4:00 PM and Thursday from 8:30 AM to 6:00 PM, except holidays. Check current access before visiting.
Mail check or money order with the bill stub to City of Springfield, P.O. Box 4124, Woburn, MA 01888-4124. Write the parcel number from the bill on the memo line.
The city’s payment instructions say direct transfer from checking has no fee. Credit card payment has a fee that is shown before you submit the payment.
Springfield uses quarterly real estate billing. The due dates listed in the Real Estate FAQ are August 1, November 1, February 1 and May 1.
Failure to receive a bill does not affect the validity of the tax or late interest/fines. Request a duplicate bill through Springfield 311 or by calling 413-736-3111 outside Springfield.
Pay the marked excise tax bill through the delinquent route and choose payment method carefully. The city instructions say checking-account payment can delay mark removal up to two weeks, while credit card payment can clear the mark within about half an hour.
The Assessors Office handles abatements. Applications must be filed no later than February 1, and filing an abatement does not postpone tax collection.
The Springfield Real Estate FAQ says the new owner is responsible for taxes once the sale is finalized, even if the bill still bears the assessed owner’s name as of January 1.
The city’s tax lien pages direct tax title inquiries and payoff amount requests to Revenue Service LLC at 1-866-604-7216. Tax title payments must be sent directly to the City of Springfield Treasurer’s Office at 36 Court Street.
The city Pay Online page says parking ticket payments are no longer accepted at the Springfield Parking Authority office. City parking tickets may be paid online or at the Collector’s Office, depending on the ticket type.
Final summary

Best Way to Use the City of Springfield MA Tax Collector Page

Start with Springfield’s official Pay City Taxes, Fees & Tickets Online page. Choose current fiscal year or delinquent taxes correctly, select the right bill type, search with the bill number, parcel number, name or plate number, then save your confirmation number after payment. If the payment screen does not give a confirmation number, do not assume the payment processed.

For direct help, call 311 or 413-736-3111, or visit the Collector/Treasurer office at City Hall Room 112, 36 Court Street, Springfield, MA 01103. For value, abatement, exemption, parcel and excise-abatement issues, contact the Assessors Office instead of treating it as a payment problem.

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