Randolph County Tax Collector Office: Pay Tax Bill & Hours

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Randolph County, North Carolina · Independent property tax guide

Pay or Check a Randolph County Tax Bill

The Randolph County Tax Department in Asheboro handles county property-tax billing and collections. Use this page to find the official bill search, compare payment fees, check office hours, understand the 2026 deadline, or get help with a delinquent balance.

For the 2026 tax year, bills are due September 1, 2026. The county’s 2% early-payment discount applied during July and August; unpaid 2026 taxes can still be paid at face amount before interest begins January 6, 2027.

Search the official tax bill system Official payment options Call 336-318-6500
2026 payment status: The normal September 1 due date has passed, but North Carolina property taxes remain payable at face amount before January 6, 2027. Interest starts January 6 if the balance remains unpaid.
Confirm the state before paying: This article covers Randolph County, North Carolina, including Asheboro. Other states also have a Randolph County. Verify the county, state, owner, parcel and tax year before entering payment information.
Tax office

Randolph County Tax Department

Address

725 McDowell Road, Asheboro, NC 27205

Hours

Monday–Friday, 8:00 AM–5:00 PM

Collections

336-318-6500

2026 rate

$0.50 per $100 county valuation, before applicable local districts

Choose What You Need

Go directly to the task that matches your tax question.

Office details

Randolph County Tax Collector Office Address, Phone & Hours

The official county department is the Randolph County Tax Department. The public office is on the first floor of the Randolph County Office Building at 725 McDowell Road in Asheboro.

Randolph County Tax Department
725 McDowell Road
First Floor County Office
Asheboro, NC 27205
Published office hours Monday through Friday
8:00 AM–5:00 PM
Closed weekends and North Carolina state holidays
Collections 336-318-6500
Delinquent collections 336-318-6510
Open official Tax Department Office building details
Holiday planning: The County Office Building lists normal weekday hours but closes on North Carolina state holidays. Check the county site before a deadline-sensitive visit near a holiday.
Online task

How to Search and Pay a Randolph County Property Tax Bill

The county’s public tax system provides bill search, delinquent bill search and personal-property search. Search the record first, confirm that it belongs to the correct property and tax year, then use the authorized payment route shown by the county.

Open the official Randolph County bill search Use the county-hosted Public Web Access system rather than an advertisement or an unrelated third-party search result.
Search for the correct account Use the available owner, property, bill or parcel information. If a broad search returns several records, narrow it before choosing a bill.
Verify the bill details Check the taxpayer or owner name, property location, parcel number, tax year, bill status and amount due.
Review the payment method and fee Online card and ACH payments carry processing charges. Compare the fee with mail, in-person or other county payment routes before submitting.
Save confirmation Keep the payment confirmation and later recheck the official bill record if you need proof that the balance posted.
Open official Bill Search Search delinquent bills
Municipal charges can be separate: The county’s public bill system instructs users to contact the municipality directly for outstanding municipal fees, liens or assessments. A county tax search may therefore not answer every city-level balance question.
Cost check

Randolph County Property Tax Payment Fees

Randolph County uses PayIt for online credit card, debit card and ACH/eCheck payments. The county states that the convenience fee goes to the payment service and is not part of the tax itself.

Published Randolph County property-tax payment charges
Payment method Published charge Important detail
Online credit/debit card 1.85% + $2.00 per transaction Multiple bills can be paid in one transaction.
Online ACH / eCheck $3.25 per transaction The county warns ACH may take up to 10 business days to process.
In-person PIN debit No fee published The county specifically states there is no fee when using a debit card with a PIN in the office.
In-person credit card 2.6% American Express is not accepted in the office.
Pay by phone Convenience fee applies Call 336-628-8684 and have the bill number and card available.
ACH near a deadline: Because the county says an ACH payment may take up to 10 business days to process, avoid assuming that starting a transfer at the last moment guarantees a timely successful payment. A failed payment after delinquency can lead to interest.
2026 tax cycle

Randolph County Property Tax Due Dates and Early-Payment Discount

Randolph County normally mails property-tax bills after processing listings and setting tax rates. The tax becomes due September 1. For 2026 bills, the official system shows September 1, 2026 as the due date and January 6, 2027 as the date interest begins.

July–August 2026 Randolph County offers a 2% discount for early payment during July and August.
September 1, 2026 Normal 2026 property-tax bills are due.
January 6, 2027 Unpaid normal-cycle taxes become subject to interest and collection action.
What “due September 1” means: North Carolina law provides that property taxes are due September 1 but remain payable at face amount before January 6. Paying after September 1 does not by itself mean interest is already being charged.
Offline payment

Pay by Mail, Drop Box or at the Tax Office

1
In person

Pay at the Tax Department at 725 McDowell Road during published weekday hours, 8:00 AM–5:00 PM.

2
Drop box

An after-hours drop box is located outside the County Office Building.

3
Mail

Use the envelope provided with the bill when available. The county publishes the Tax Department address for mailed payments and receipt requests.

Randolph County Tax Department
725 McDowell Road
Asheboro, NC 27205

If you want a mailed receipt, the county instructs taxpayers to include a receipt request and a self-addressed stamped envelope.

Mail timing matters: North Carolina law generally treats a mailed property-tax payment as received on the U.S. Postal Service postmark date. If the USPS postmark has no date or is absent, the payment is treated as received when it reaches the tax collector.
Late balance

What Happens if Randolph County Taxes Are Not Paid by January 6?

For the normal property-tax cycle, interest begins January 6. North Carolina law sets the initial interest at 2% for the period from January 6 through January 31, followed by an additional three-fourths of one percent for each month or fraction of a month beginning February 1.

Randolph County says enforced collections can include wage garnishment, bank attachment, debt setoff and tax foreclosure when taxes remain delinquent.

Delinquent Collections Call 336-318-6510 for a delinquent-account issue.
General Collections Call 336-318-6500 for bill and collection questions.

Payment-plan requests

The county instructs taxpayers seeking an official payment plan to contact the Tax Collector’s Office at 336-318-6500 before December 31 of the tax-bill year. A plan is not automatic, so contact the office rather than assuming a partial payment creates an approved arrangement.

Do not wait for a foreclosure notice: If a tax balance is already delinquent, use the county’s current bill record and contact Delinquent Collections for the amount required to resolve the account. Advertised lien amounts may not include every prior-year tax, interest, cost or fee.
2026–27 rates

Randolph County NC Property Tax Rate

The published Randolph County countywide rate for 2026–27 is $0.50 per $100 of assessed value. That county rate may not be the only charge on a property.

Depending on the property’s physical location, the bill may also include an applicable city, school or fire-district tax. Randolph County’s tax listing guidance explains that the total bill is built from the property’s value and the rates for the jurisdictions that apply to that location.

County rate
Municipal rate where applicable
Fire-district rate where applicable
School-district rate where applicable
Check current official tax rates
Right department

Who to Contact for a Tax Bill, Value, Map or Vehicle Question

Not every property-tax problem belongs to Collections. Calling the correct section can save a transfer and helps avoid confusing a payment question with an assessment or mapping issue.

Randolph County Tax Department contact routing
Issue Published contact Use it for
Collections 336-318-6500 Current tax bill, payment, posting or general collection help.
Delinquent collections 336-318-6510 Past-due balances and collection questions.
Mapping 336-318-6535 Property mapping and parcel-map questions.
Motor vehicle 336-318-6517 Vehicle property-tax questions handled by the Tax Department.
Business personal property 336-318-6520 or 336-318-6516 Business personal-property listing questions.
Personal property listing 336-318-6517 or 336-318-6515 Non-business personal-property listing questions.
Useful call script “I’m calling about Randolph County tax bill [bill number] for [owner/property] and tax year [year]. I need to confirm [balance / payment posting / interest / parcel information / payment plan].”
Different payment path

Registered Vehicle Property Taxes Are Different

Do not assume a normal real-estate tax payment page is the correct place for a registered vehicle tax. Randolph County directs taxpayers seeking information about vehicle property taxes to North Carolina’s MyDMV system, and the county publishes 336-318-6517 for motor-vehicle tax questions.

If the charge is tied to a vehicle registration renewal, confirm the correct North Carolina DMV path before submitting a payment.

Assessment & relief

Tax Relief, Incorrect Bills and Property-Value Questions

If the problem is the property’s assessed value, an exemption, an exclusion or eligibility for tax relief, paying the bill does not replace the assessment or relief process. Randolph County maintains separate tax-relief, forms and listing information.

Property tax relief Randolph County publishes relief and deferment information for qualifying owners, including age/disability and disabled-veteran programs subject to state requirements.
Incorrect bill or valuation Contact the Tax Department promptly. Appeal deadlines and procedures depend on whether the issue involves real property, personal property or another type of assessment.
Official tax-relief information Tax forms
Before submitting

Randolph County Tax Payment Safety Checklist

The county is Randolph County, North Carolina.
The owner or taxpayer information matches the expected account.
The parcel or property address is correct.
The correct tax year is selected.
The bill status and current amount due were reviewed.
Any online or card convenience fee was reviewed before payment.
You saved the confirmation or receipt.
You will recheck the official record if payment posting matters near a deadline.
Common questions

Randolph County Tax Collector FAQs

Where is the Randolph County Tax Collector office in North Carolina?

The Randolph County Tax Department is at 725 McDowell Road, First Floor County Office, Asheboro, NC 27205.

What are the Randolph County Tax Department office hours?

Published hours are Monday through Friday, 8:00 AM to 5:00 PM. The County Office Building is closed on weekends and North Carolina state holidays.

What is the Randolph County Tax Collector phone number?

Use 336-318-6500 for Collections and general tax-bill help. For delinquent collections, the county publishes 336-318-6510.

How do I pay a Randolph County NC property tax bill online?

Open the official Randolph County Public Web Access bill search, locate the correct bill, verify the owner, parcel, tax year and balance, then continue through the county-authorized payment process. Review the convenience fee before submitting.

What are the online payment fees?

The county currently publishes a fee of 1.85% plus $2.00 per transaction for online credit/debit card payments and $3.25 per transaction for ACH/eCheck payments.

When are 2026 Randolph County property taxes due?

The 2026 bill is due September 1, 2026. The county offered a 2% early-payment discount during July and August. Under the normal cycle, interest begins January 6, 2027 if the bill remains unpaid.

What happens after January 6 if I have not paid?

Interest begins and the county may use enforced collection remedies. North Carolina law applies 2% interest for the January 6 through January 31 period, followed by three-fourths of one percent per month or fraction of a month beginning February 1.

Can I request a Randolph County property-tax payment plan?

The county directs taxpayers to contact the Tax Collector’s Office at 336-318-6500 before December 31 of the tax-bill year to request an official payment plan. Approval should be confirmed directly with the office.

What is the Randolph County property-tax rate for 2026–27?

The published countywide rate is $0.50 per $100 of assessed value. A property may also be subject to applicable municipal, fire or school district rates based on its physical location.

Official resources

Randolph County Tax Resources

Tax Department Randolph County Tax Department
Paying taxes Official payment information
Bill search Official public tax bill search
Tax rates 2026–27 Randolph County tax rates
Independent information notice: TaxCollectors.org is an independent informational website and is not Randolph County government or the Randolph County Tax Department. Payment fees, balances, office closures, collection activity and account status can change. Verify deadline-sensitive information with the official county record before acting.

Source review: October 7, 2026.

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