Pittsfield Tax Collector: Pay Taxes, Office Hours & Address

Pittsfield, Massachusetts · Independent tax office guide

Pittsfield Tax Collector: Pay Taxes, Office Hours & Address

The City of Pittsfield Tax Collector handles real estate and personal property taxes, motor vehicle excise, water and sewer bills, parking-related collections and municipal lien certificates.

Use this page to find the correct office, check current payment options, understand Pittsfield’s quarterly property-tax schedule and avoid sending a payment or assessment question to the wrong department.

Independent information page: TaxCollectors.org is not the City of Pittsfield and does not process tax payments. Use the official City website for account access, payments and current government instructions.
Office

City of Pittsfield Tax Collector / Parking Clerk

Address

70 Allen Street, Pittsfield, MA 01201

Phone

413-499-9431

Hours

Weekdays, 8:30 AM–4:00 PM

Tax Collector

Lisa M. Lewis, CMMC, CGA

Choose what you need

Go directly to the payment, office, due-date or problem-solving section that matches your task.

Payment

How to pay City of Pittsfield tax bills

Pittsfield directs taxpayers to its official online-payment page for real estate tax, personal property tax, current motor vehicle excise and water/sewer bills. The City uses InvoiceCloud for these current bills, while delinquent motor vehicle excise handled by the Deputy Collector may follow a different payment route.

Check the bill type before paying. The City’s payment page separates current municipal bills from delinquent excise handled through Kelley & Ryan. Follow the route shown by the City rather than searching for a payment vendor independently.
Start on the City payment page Open Pittsfield’s official “Pay For” page and select the payment category that matches your bill.
Identify the correct account Use the identifying information requested by the official payment system. Compare the property, owner or bill details before continuing.
Review the amount and fee Confirm the payment amount and any electronic-payment convenience fee shown before submitting.
Save confirmation Keep the transaction confirmation or receipt until the payment is reflected correctly on your account.
Office visit

Pittsfield Tax Collector office hours, address and phone

Physical address
City of Pittsfield Tax Collector
70 Allen Street
Pittsfield, MA 01201
Phone and hours

413-499-9431

Weekdays: 8:30 AM to 4:00 PM

The City advises people visiting in person to bring the bill and related paperwork. That is especially useful when you need staff to identify an account, research a prior payment or explain a balance.

Useful before you leave home: Take the actual bill, property or account details and any prior payment receipt connected with the question. For a disputed payment, keep bank or cancelled-check evidence available if applicable.
Real estate tax

Pittsfield property tax due dates

Pittsfield uses quarterly real estate and personal property billing. The City generally mails two coupons around June 30 and another two around December 30.

Regular Pittsfield quarterly tax schedule
Quarter Regular due date Typical mailing group
1st quarter August 1 June mailing
2nd quarter November 1 June mailing
3rd quarter February 1 December mailing
4th quarter May 1 December mailing

If the first day of the month falls on a day when the Tax Collection Office is closed, the City states that the due date moves to the following business day. Always use the date printed on your current bill when it differs from a general schedule.

Not receiving a bill does not cancel the tax. Pittsfield tells property owners to contact the Tax Collector for the amount due if the bill has not arrived.
Mail payment

Where to mail a Pittsfield real estate tax payment

The City’s current real-estate tax FAQ directs payments with a remittance slip to the following processing address:

Real estate tax payment address
City of Pittsfield
P.O. Box 981063
Boston, MA 02298-1063

Make the check payable to the City of Pittsfield. If you do not have the remittance slip, the City instructs taxpayers to include the parcel ID — Map, Block and Lot — together with the property location and owner’s name so the payment can be credited correctly.

Need a mailed receipt? The City’s FAQ says to include a self-addressed stamped envelope and both portions of the bill when requesting a receipt by mail.
Office responsibilities

What the Pittsfield Tax Collector handles

Property taxes

Billing and collection of real estate and personal property taxes.

Motor vehicle excise

Current excise collections and coordination of delinquent accounts handled by the Deputy Collector.

Water and sewer

Collection of water, sewer and related municipal billings.

Parking tickets

Parking-ticket collections and related Registry non-renewal issues.

Municipal lien certificates

Requests for municipal lien certificates on Pittsfield property.

Other departmental bills

The Collector/Parking Clerk office also receives certain other City departmental billings.

Right office

Tax Collector or Board of Assessors?

The Tax Collector deals primarily with billing, payment and collection. Questions about valuation, exemptions or an assessment abatement generally belong with the Pittsfield Board of Assessors instead.

Contact the Tax Collector for
  • Tax bill balances and payments
  • Missing or duplicate bills
  • Payment research
  • Municipal lien certificates
  • Current collection questions
Contact the Assessors for
  • Property valuation questions
  • Real estate assessment abatements
  • Exemption eligibility
  • Personal property assessment questions
Important distinction: Paying a bill and challenging the assessed value are separate processes. Do not delay a required payment simply because you intend to ask the Assessors about an abatement.
Property closing

Municipal lien certificate requests

The Pittsfield Tax Collector issues Municipal Lien Certificates (MLCs). The City’s FAQ asks applicants to provide the parcel ID, owner’s name, property location, the required fee for each parcel and a self-addressed stamped envelope when the certificate is to be returned by mail.

Municipal lien certificate fees listed by the City
Property type Fee
Single-family, condo, 2- or 3-family $50
Open land and exempt property $50
4- to 8-unit apartment property $75
Commercial and industrial property $100

The City asks applicants to allow about 10 business days for processing.

MLC request mailing address
City of Pittsfield
Tax Collector’s Office
P.O. Box 546
Pittsfield, MA 01202-0546
Troubleshooting

Common Pittsfield tax payment problems

I did not receive my real estate tax bill

Contact the Tax Collector rather than waiting for another mailing. Have the property address and parcel information available so staff can identify the account and confirm the balance.

The payment does not appear on my account

Keep the payment confirmation, bank record or cancelled-check evidence. Call the Tax Collector and explain when and how the payment was made so staff can research the transaction.

I am trying to pay delinquent motor vehicle excise

Do not assume the current-bill portal is the correct route. Pittsfield uses Kelley & Ryan as its Deputy Collector for delinquent excise accounts, and the City’s payment page directs those bills separately.

I think the property value is wrong

The Collector cannot change the assessed value. Contact the Pittsfield Board of Assessors about valuation or abatement procedures while separately observing the payment requirements shown on the bill.

FAQ

Pittsfield Tax Collector frequently asked questions

What is the Pittsfield Tax Collector phone number?

The Tax Collector’s Office lists 413-499-9431 as its main telephone number.

Where is the Pittsfield Tax Collector located?

The office is at 70 Allen Street, Pittsfield, Massachusetts 01201.

What are the Pittsfield Tax Collector office hours?

The City lists the Tax Collection Office as open weekdays from 8:30 AM to 4:00 PM.

Can I pay Pittsfield property taxes online?

Yes. The City provides an official online-payment route for current real estate, personal property, motor vehicle excise and water/sewer bills.

When are Pittsfield real estate taxes due?

The regular quarterly schedule is August 1, November 1, February 1 and May 1. When a scheduled date falls on a day the office is closed, the City states that the due date is the following business day.

Who handles a property tax abatement in Pittsfield?

The Board of Assessors handles assessment and abatement matters. The Tax Collector handles billing and collection.

Verify before paying.

Government payment portals, fees, personnel, office hours and procedures can change. Confirm current instructions on the City of Pittsfield website before submitting money or mailing original documents.

TaxCollectors.org is an independent informational website and is not affiliated with the City of Pittsfield, the Tax Collector’s Office, InvoiceCloud or Kelley & Ryan Associates.

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