Old Saybrook Tax Collector: Pay Property Tax, Office & Hours

Old Saybrook, Connecticut · Independent tax payment guide

Old Saybrook Tax Collector: Pay Property Tax, Office & Hours

Use this page to find the official Old Saybrook tax bill lookup, compare payment methods and convenience fees, check Town Hall hours, understand real estate and personal property installments, or work out what to do with a late or incorrect bill.

The Town Tax Collector handles collection, while assessment changes, exemptions and many motor-vehicle adjustments belong with the Assessor. Knowing which office handles the issue can prevent unnecessary payment delays.

Independent-site notice: TaxCollectors.org is not the Town of Old Saybrook and does not accept tax payments. Use the official Town website for account lookup and payment.
Office

Old Saybrook Town Hall, first floor

Address

302 Main Street, Old Saybrook, CT 06475

Phone

860-395-3138

Hours

Monday–Friday, 8:30 a.m.–4:30 p.m., except holidays

Tax Collector

Erin Colwell

Choose what you need to do

Go directly to the section that matches your tax question.

Official payment route

How to look up and pay an Old Saybrook tax bill

The Town provides an online tax lookup and payment route for real estate, personal property and motor vehicle accounts. The Tax Collector advises users searching by owner name to enter the last name followed by a space and the first initial.

Open the official Town payment page Use the Town of Old Saybrook’s Lookup & Pay Tax Bill page rather than relying on an advertisement or an unfamiliar payment website.
Find the correct account Search using the information available for the tax account. If searching by owner name, follow the Town’s guidance to use the last name and first initial.
Review the bill before paying Confirm the taxpayer, property or vehicle information, tax year, installment and outstanding amount. If an older balance appears, resolve that before assuming a current-year payment will clear the account.
Choose a payment method Online e-check, debit card and credit card payments have different processing fees. Review the displayed total before submitting the transaction.
Keep your confirmation Save the online confirmation or other proof of payment. If you need evidence that the payment has posted, recheck the account after processing or contact the Tax Collector.
Payment costs

Online payment fees in Old Saybrook

Old Saybrook states that its electronic-processing partner charges convenience fees for online transactions. The fee is separate from the tax itself, so compare the payment methods before confirming a large bill.

Town-published electronic payment fees
Method Published fee Useful detail
Electronic check $0.95 Available through the Town website.
Debit card $3.95 flat fee The Town identifies Visa and MasterCard debit payments.
Credit card 2.5% of the payment, $2 minimum A $2,000 payment would produce a $50 processing fee at 2.5%.
Check the final total before submitting. The Town says taxpayers can review the transaction and cancel before it is processed. Convenience fees go to the payment processor rather than to the Town.
Tax calendar

Old Saybrook property tax due dates

Real estate and personal property tax bills over $100 are paid in two installments. The Town says the first installment is due July 1 and the second is due January 1. Bills are mailed once a year, in the middle of June, so taxpayers should retain the January portion rather than expect a second bill in winter.

Standard payment schedule published by the Town
Tax Due Standard last day without penalty
Real estate — first installment July 1 August 1
Real estate — second installment January 1 February 1
Personal property over $100 July 1 and January 1 August 1 and February 1
Regular motor vehicle tax July 1 August 1
Motor vehicle supplemental tax January 1 Check the current Town notice
2026 mailing detail: the Town specifically states that payments postmarked on or before August 3, 2026 were considered on time for the July 2026 installment. Always use the current Town notice when a normal deadline falls on a weekend or holiday.
Town Hall

Old Saybrook Tax Collector office address and hours

Tax Collector’s Office
Old Saybrook Town Hall
302 Main Street
Old Saybrook, CT 06475
Office hours Monday through Friday
8:30 a.m. to 4:30 p.m.
Except holidays
Telephone 860-395-3138
Fax 860-395-3125

Paying in person

The Tax Collector is on the first floor of Town Hall. The Town lists checks, money orders and cash as accepted in-person methods and recommends bringing cash close to the exact amount.

Credit and debit card availability and associated processor fees can change, so verify the current payment options before making a special trip if you intend to use a card.

Mail payments

Where to mail an Old Saybrook tax payment

During the regular July and January collection periods, the Town instructs taxpayers to use the payment envelope supplied with the bill. Outside those collection periods, the Tax Department publishes the following mailing address:

Town of Old Saybrook
302 Main Street
Old Saybrook, CT 06475
Attn: Tax Department
Postmark warning: electronic bill-pay checks sent by a bank may arrive without a U.S. Postal Service postmark. The Town warns that when there is no qualifying postmark, timeliness depends on when the payment is actually received.
Delinquent taxes

What happens if an Old Saybrook tax bill is late?

The Town states that delinquent interest accrues from the original due date at 1.5% per month, or 18% annually, with a $2 minimum interest charge. A partial month counts for purposes of the monthly interest calculation.

The Tax Collector’s published FAQ also explains that the office does not have authority to waive statutory interest simply because a bill was not received. If a bill is missing, check the online account or contact the office rather than waiting for another mailing.

Older balances matter when paying online. Old Saybrook states that payments are applied to the oldest outstanding bills first, including penalty, fees and tax, before newer liabilities. If you have several years showing, confirm how your payment will be allocated.

Delinquent personal property accounts

The Town states that TaxServ Capital Services handles collection of delinquent personal property taxes under contract. If you receive a TaxServ notice, use the contact instructions on the notice and verify the account before sending payment.

Motor vehicles

Motor vehicle tax bills and Connecticut DMV holds

Regular Old Saybrook motor vehicle taxes are due in full July 1. Supplemental motor vehicle bills for qualifying later registrations are generally due January 1 and are mailed in December.

Delinquent motor vehicle taxes can affect Connecticut DMV compliance. The Town says an online debit, credit-card or e-check transaction can take three to five business days before the Town receives the funds, and the DMV delinquency hold is not released until those funds are received.

Need the fastest possible DMV release? The Town identifies cash payment at the Tax Office as the quickest option. All delinquent tax due under the same taxpayer name, including jointly registered motor vehicles, must be paid before the DMV release can occur.

If you sold, junked or moved the vehicle

The Tax Collector collects the tax, but the Assessor handles many vehicle-value and ownership adjustments. If you no longer own the vehicle or registered it outside Connecticut, contact the Assessor promptly and ask what proof is required.

Correct office

Tax Collector or Assessor: who handles your problem?

Contact the Tax Collector for
  • Paying a tax bill
  • Checking whether a payment posted
  • Outstanding or delinquent balances
  • Payment-method questions
  • Tax bill copies and collection questions
  • DMV release status after delinquent taxes are paid
Contact the Assessor for
  • Assessment-value questions
  • Property or mailing-address corrections
  • Exemptions and assessment relief
  • Qualifying motor vehicle adjustments
  • Personal property declarations
  • Questions about whether property belongs on the assessment roll
Old Saybrook Assessor: 302 Main Street, Old Saybrook, CT 06475 · 860-395-3137 · Monday–Friday, 8:30 a.m.–4:30 p.m.
Before paying

Quick checks that can prevent a tax-payment mistake

Confirm you are viewing the correct taxpayer or property account.
Check the tax year and installment before submitting payment.
Look for an older delinquent balance that may receive the payment first.
Compare e-check, debit and credit-card convenience fees.
Use the Assessor for assessment or exemption disputes rather than withholding payment without guidance.
Keep a receipt, confirmation page, canceled check or other payment record.
Problem solving

Common Old Saybrook tax-payment problems

Problem, likely route and next action
Problem What it usually means What to do
You never received the bill The tax may still be legally due. Look up the account online or call the Tax Collector rather than waiting for another bill.
Online payment will not process A browser, security protocol or payment issue may be involved. Do not repeatedly submit payment. Check whether a transaction posted and contact the Tax Department if needed.
Wrong property value This is an assessment issue, not a collection calculation. Contact the Assessor and ask about the applicable correction or appeal process.
DMV hold remains after online payment The Town may not yet have received the processor’s funds. Allow for the Town’s stated processing delay and contact the Tax Collector if timing is critical.
Current payment applied to an older bill The Town applies payments to the oldest outstanding liability first. Review the account history and contact the Tax Collector if you need help reconciling balances.
FAQ

Old Saybrook Tax Collector questions

Can I pay Old Saybrook property taxes online?

Yes. The Town provides an official Lookup & Pay Tax Bill page. Online e-check, debit-card and credit-card transactions have processor fees, so review the total before completing payment.

What are the Old Saybrook Tax Collector office hours?

The Town lists Tax Collector hours as Monday through Friday, 8:30 a.m. to 4:30 p.m., except holidays.

Where is the Old Saybrook Tax Collector?

The Tax Collector’s Office is on the first floor of Old Saybrook Town Hall, 302 Main Street, Old Saybrook, CT 06475.

When are Old Saybrook real estate taxes due?

For real estate bills over $100, the Town publishes two installments: July 1 and January 1. The standard last days to pay without penalty are August 1 and February 1, subject to calendar-related adjustments published by the Town.

What happens if my tax payment is late?

The Town states that interest accrues from the original due date at 1.5% per month, with a $2 minimum interest charge. Contact the Tax Collector for the exact payoff amount before sending a delinquent payment.

Can the Tax Collector waive interest because I did not receive the bill?

The Town’s published guidance says no. Failure to receive a bill does not eliminate the tax or the statutory interest that applies when payment is late.

Who fixes an incorrect property assessment?

Assessment values, exemptions and many property or vehicle record corrections are handled by the Old Saybrook Assessor, not the Tax Collector. The Assessor’s phone number is 860-395-3137.

Official resources

Old Saybrook tax and property links

Tax Collector

Office information, due dates, payment methods and collection guidance.

Open the official Tax Collector page
Lookup & Pay Tax Bill

Official Town route for viewing tax accounts and making eligible electronic payments.

Open tax lookup and payment
Assessor

Assessment records, exemptions, personal property declarations and qualifying motor vehicle adjustments.

Open the Assessor page
Land Records

Recorded land-document information is handled separately through the Town Clerk.

Open Old Saybrook land records information

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