Search, pay or fix a New Britain tax account without guessing
The New Britain Tax Collector handles municipal tax billing and collection for real estate, personal property, motor vehicle and supplemental motor vehicle accounts. The office is inside New Britain City Hall at 27 West Main Street.
If you are trying to register a vehicle, track down an old bill, understand interest, confirm a receipt or work out why a payment was applied to an older balance, the payment method and account history matter as much as the amount shown on today’s screen.
What does the New Britain Tax Collector handle?
The City of New Britain Tax Collector / Revenue Collection Office handles tax bills, payments, delinquent balances, interest, payment histories, motor-vehicle tax clearances and tax liens. It does not decide your property’s market value or exemption eligibility.
You need a balance, receipt, payment history, tax-bill copy, lien information, delinquent payoff, DMV release or explanation of interest charged.
The issue is assessed value, exemption, vehicle adjustment, property data, ownership record, revaluation, credit or assessment appeal.
You need a deed, mortgage, land-record image or other recorded document rather than a tax-bill payment record.
How to search and pay New Britain taxes online
The City links to the New Britain MyTaxBill portal. As of September 2026, that portal is more current for account balances than year-specific dates still shown on some City information pages.
Use the official MyTaxBill New Britain page rather than a general web search result or advertisement.
You can search by taxpayer/business name, property location, bill number, account number, motor-vehicle link number, Tax ID, Account ID or DBA.
Bill codes include real estate, personal property, motor vehicle and supplemental motor vehicle. Verify the taxpayer, address or vehicle account before continuing.
If the account indicates other taxes are due, do not assume your money will stay on the newest installment. Connecticut rules require payments to be applied to older outstanding debt first by tax type.
Online e-check is inexpensive, but it can take longer for DMV clearance. Credit/debit payment costs more but can clear faster for vehicle-registration purposes.
Keep the payment confirmation, bill number, list number and transaction record until the municipal account shows the payment correctly.
New Britain Tax Collector address, phone and office hours
| Detail | Official information | Practical use |
|---|---|---|
| Office | Tax Collector / Revenue Collection, Room 104 | Tax bills, payments, interest, liens and DMV releases. |
| Address | 27 West Main Street, New Britain, CT 06051 | City Hall visit and tax-payment mail. |
| Phone | 860-826-3317 | Balance, payment posting, delinquency and release questions. |
| Fax | 860-612-4206 | Only when City staff tells you to send something by fax. |
| Regular hours | Monday-Friday, 8:15 a.m.-3:45 p.m. | Regular walk-in service. |
| Extended hours | Last business Thursday of each month, until 6:45 p.m. | Confirm the specific Thursday before relying on evening hours. |
| Water billing | 860-826-3540 | City water billing rather than property-tax questions. |
New Britain tax due dates: what is safe to rely on in September 2026
The City’s general schedule remains clear even though some year-specific figures on its website have not yet been refreshed for the current fiscal year.
| Tax type | Regular billing pattern | Important note |
|---|---|---|
| Real estate | July 1 and January 1 | If the total tax bill is $200 or less, the City FAQ says the full amount is due July 1. |
| Personal property | July 1 and January 1 | Business personal-property assessment issues go to the Assessor. |
| Annual motor vehicle | July 1 | Delinquency can affect Connecticut DMV transactions. |
| Supplemental motor vehicle | January 1 | Do not confuse the supplemental January bill with the regular annual July vehicle bill. |
| Downtown District Special Service | July 1 and January 1 | The City says this is included with the real-estate bill. |
Online fees, partial payments and City Tax Office charges
| Item | Published amount / rule | What to know |
|---|---|---|
| Online e-check | $0.95 flat fee | Cheaper than a card, but DMV clearance can take longer. |
| Credit/debit card | 2.99% of balance; $3.95 minimum | Cards are handled online or on the office public-access computer, not directly over the counter. |
| Returned check | $20 | Applied when a bank returns the payment. |
| Real-estate lien fee | $24 | City fee schedule cites state authorization. |
| DMV reporting fee | $5 | For delinquent motor-vehicle accounts. |
| Basic account statement | $1 | Additional charges may apply depending on information requested. |
| Printed payment history | $10 | A basic handwritten account-status statement may be available without charge. |
| Tax clearance document | No City fee listed | Account must be fully paid for motor-vehicle registration clearance. |
Yes. The City FAQ allows a maximum of four partial payments per installment. Interest continues on delinquent balances, and taxes must be paid in full before a DMV or lien release.
No. The City specifically states that the Tax Office does not take tax payments by phone.
New Britain DMV tax clearance: payment method changes the timing
If a Connecticut registration renewal or new registration is being blocked by New Britain taxes, do not simply pay the first vehicle bill you find. All outstanding vehicle taxes tied to the name and/or VIN must be resolved for clearance.
The City says payment by cash or certified funds in the office can be cleared overnight.
The City says an online card payment can be cleared by the second business day. After payment is confirmed, call Revenue Collection if necessary.
The City warns that an e-check may take up to five business days to clear.
Late interest, older debt, liens and TaxServ
New Britain follows Connecticut’s statutory delinquent-tax rules. The City’s FAQ says the Tax Collector cannot waive statutory interest simply because a taxpayer did not receive a bill or paid late by mistake.
Delinquent balances accrue at 1.5% per month or fraction of a month, equivalent to 18% annually, with a $2 minimum interest charge per account.
Payments must be applied to the taxpayer’s oldest outstanding debt first by tax type. Sending money for a current bill does not necessarily mean it will stay on that current bill.
The City’s online-payment page says 2022 and older accounts are in collection and subject to additional fees. Confirm the current collection status before paying.
The City’s online-payment page lists TaxServ at 1-866-497-2427 for setting up an official payment plan on applicable collection accounts.
The main Tax Collector page separately lists TaxServ Capital Services at 1-703-883-9100 ext. 262 when the City’s lookup shows that a prior-year tax lien was assigned. Use the number that matches your actual collection status or notice.
Tax records, assessment records and land records are different
Use MyTaxBill or the Tax Collector when you need bills, balances, amounts paid, IRS payment records, interest, tax-payment history or lien/payment status.
Use the Assessor for assessed value, property details, vehicle assessment, exemptions, credits, revaluation and parcel records.
Use the New Britain Town Clerk and RecordHub for recorded deeds, mortgages and other land documents. Digital indexes and images are available back to October 1958, with historic scanned volumes reaching further back.
Mortgage escrow, recently bought homes and recently sold property
If you receive the tax bill even though taxes are escrowed, contact the lender immediately. The City recommends making a copy, circling the payment amount, adding the loan number and forwarding the bill as instructed by the mortgage company.
July bills reflect ownership changes only through the City’s processing cutoff. If you bought recently and did not receive the bill, request a copy from the Tax Collector rather than waiting.
If a bill arrived after the sale, contact the Assessor about ownership records. Also review the closing statement so taxes already adjusted at closing are not accidentally paid twice.
New Britain Revenue Collector investigation: dated status, not rumor
This section is included because people searching this office also look for “fired,” “suspended,” “investigation” and “report.” Those searches concern a former Revenue Collector and should not be confused with the current process for paying a tax bill.
Then-Revenue Collector Cheryl Blogoslawski was placed on leave while an outside review examined allegations concerning Tax Office practices.
Mayor Bobby Sanchez announced Blogoslawski’s termination after an outside report alleged improper backdating of payments and other financial-control problems.
WFSB reported that Connecticut State Police confirmed a Major Crimes investigation after the Division of Criminal Justice received a complaint.
Later reporting included pension and other City Hall disputes. Those broader matters should not be treated as changes to a taxpayer’s bill, payment deadline or current account balance.
City of New Britain CT is not New Britain Township PA
Both places have tax-collector search results, and both can appear when someone simply types “New Britain Tax Collector.” The City of New Britain guide on this page uses Connecticut phone numbers, Connecticut DMV rules and the City of New Britain MyTaxBill portal.
City Hall at 27 West Main Street · Phone 860-826-3317 · MyTaxBill municipal portal.
Different municipality, different collector, different office and different due dates.
Nearby Connecticut tax-collector guides
Use the guide that matches the municipality printed on the actual tax bill. Connecticut towns and cities can use similar portals while having different office hours and DMV-release procedures.
City of Hartford tax bills, City Hall Room 106, DMV-release help and Hartford-specific payment rules.
City of Bristol tax accounts, payment methods, office hours and motor-vehicle clearance guidance.
New Britain Tax Collector map: 27 West Main Street
The Revenue Collection / Tax Collector office is in New Britain City Hall, Room 104. Check current hours before making a special trip, particularly in July, January or around a holiday.
Official New Britain tax and property resources
Use these pages for final balances, payment instructions, DMV timing, office information and records. Account information and fee screens can change after this guide is published.
New Britain Tax Collector FAQs
How do I look up and pay a New Britain tax bill online?
Use the City-linked New Britain MyTaxBill portal. Search by taxpayer name, property location, bill number, account number, motor-vehicle link number, Tax ID, Account ID or DBA, then verify the tax type, year and amount before paying.
What are the New Britain Tax Collector office hours?
Regular hours are Monday through Friday from 8:15 a.m. to 3:45 p.m. The City also lists extended hours until 6:45 p.m. on the last business Thursday of each month.
What is the New Britain Tax Collector phone number?
Call 860-826-3317 for tax bills, balances, payment posting, delinquency, interest, liens and motor-vehicle tax releases. The Assessor phone is 860-826-3323 for assessment-related questions.
What are the New Britain online tax-payment fees?
The City currently lists a $0.95 flat e-check fee and a 2.99% credit/debit-card fee with a $3.95 minimum. Verify the final payment screen before submitting.
Can I pay New Britain taxes by phone?
No. The City states that the Tax Office does not accept phone payments. Cards are used through the online system or the office public-access computer rather than being processed directly over the counter.
How much interest is charged on a late New Britain tax bill?
The City’s guidance lists interest at 1.5% per month or fraction of a month from the original due date, equivalent to 18% per year, with a $2 minimum interest charge per account. The collector does not have authority to waive statutory interest.
How do I get DMV clearance after paying New Britain motor-vehicle taxes?
All outstanding vehicle taxes associated with the taxpayer name and/or VIN must be paid. The City says office payment with cash or certified funds can clear overnight, online card payment can clear by the second business day and e-checks may take up to five business days. Immediate clearances are not processed during July or January.
Can I make partial tax payments?
Yes. The City FAQ allows up to four partial payments per installment. Interest continues on delinquent balances, and the tax must be fully paid for a motor-vehicle registration clearance or lien release.
Should I contact the New Britain Tax Collector or Assessor?
Use the Tax Collector for billing, balances, payments, receipts, delinquency, interest, liens and DMV releases. Use the Assessor for assessed values, exemptions, credits, revaluation, motor-vehicle adjustments and property-record questions.
Was the former New Britain Revenue Collector fired in 2026?
Yes. Former Revenue Collector Cheryl Blogoslawski was placed on administrative leave in February 2026 and was terminated on April 15 after an outside investigative report. Connecticut State Police later confirmed an investigation. Those allegations and investigations are not the same as a criminal conviction.
The TaxCollectors.org Editorial Team researches and reviews U.S. tax collector offices, property tax procedures, payment resources, deadlines, and official government links. TaxCollectors.org is an independent information publication operated by Quarks Systems Global Solutions.