Town of Johnston Tax Collector Office: Pay Tax Bill & Hours

Johnston, Rhode Island · Independent tax payment guide

Town of Johnston Tax Collector: Pay Your Bill & Find Office Hours

The Town of Johnston Tax Collection office handles local tax payments and account questions. Use this page to reach the official online tax system, confirm the Town Hall location, check office hours and understand where to go when a balance, assessment or property record needs attention.

Use the correct office: Tax Collection handles payment and account-balance matters. Questions about assessed value, exemptions or an assessment appeal belong with the Johnston Tax Assessor rather than the Tax Collector.
Office

Town of Johnston Tax Collection

Address

1385 Hartford Avenue, Johnston, RI 02919

Main phone

401-351-6618 ext. 2

Tax Collector

Bethany Alviano

Online access

Town-linked Rhode Island eGovernment tax portal

What do you need to do?

Jump directly to the Johnston tax task you are trying to complete.

Official payment route

How to pay a Johnston RI tax bill online

The Town of Johnston links tax payments to Rhode Island’s eGovernment tax system. The Johnston login screen lets users search using an account number, owner name, parcel location, MBLU or plat and lot information.

Open the Johnston tax portal Use the Town-linked Johnston eGovernment page rather than a search-engine advertisement or an unrelated payment website.
Identify the correct account Search with the information you have available, such as the account number, owner name, property location, MBLU or plat and lot.
Review the account carefully Confirm the owner, property or account details and the amount shown before starting a payment.
Review the payment screen Read any payment-method conditions or processing charges displayed by the official system before submitting.
Save your confirmation Keep the confirmation or receipt until the payment is reflected correctly on the tax account.
Before you submit: This independent guide does not process tax payments. Check the account details and the final amount directly on the official payment system.
Visit Town Hall

Johnston Tax Collector office address and hours

Tax Collection office
Town of Johnston
1385 Hartford Avenue
Johnston, RI 02919

401-351-6618 ext. 2

Tax Collector

Bethany Alviano

401-553-8855

balviano@johnstonri.gov

Hours currently listed by the Town Tax Collection directory
Day Listed hours
Monday 8:30 AM–4:30 PM
Tuesday 8:30 AM–4:30 PM
Wednesday 8:30 AM–4:30 PM
Thursday 8:30 AM–4:30 PM
Friday 8:30 AM–3:30 PM
Saturday Closed
Sunday Closed
Summer-hours discrepancy: The Town Hall FAQ says that from Memorial Day through Labor Day, Monday through Thursday hours are 8:30 AM to 4:00 PM, while the Tax Collection directory currently lists 4:30 PM. Friday is listed as 8:30 AM to 3:30 PM on both. If you are making a late-afternoon summer visit, call first. Town Hall is also closed on federal and state holidays.

The Tax Collection directory asks users to allow 1–2 business days for an email response.

Payment timing

Johnston property tax due dates

Recent Town audited financial statements describe real and personal property taxes as payable in four equal installments: August 24, October 24, January 24 and April 24. Your current tax bill remains the controlling document for the amount and due date that applies to your account.

Typical installment sequence
  • August 24
  • October 24
  • January 24
  • April 24
If your bill shows something different

Follow the current bill and verify the account through Tax Collection. Do not rely on an older tax-year schedule when resolving a current balance.

Late balances: Town financial statements describe interest on unpaid taxes. Because a late balance can involve account-specific calculations and collection status, contact Tax Collection or review the current official account instead of estimating the amount yourself.
Lookup tools

Find Johnston tax rolls, balances and property information

Different tools answer different questions. Use the tax payment system when you need a balance or payment account, the Town’s tax roll for assessment records, and the Tax Assessor when the problem concerns value or exemption status.

1
Tax balance

Use the Johnston eGovernment system to locate a tax account and review the balance associated with it.

Open tax account search

2
Tax roll

The Town links to an online tax roll for properties subject to Johnston taxation.

Open Rhode Island tax records

3
Assessment issue

Use the Tax Assessor for property valuation, exemption, address-change and assessment-appeal matters.

Visit Tax Assessor page

Choose the right department

Tax Collector vs. Tax Assessor in Johnston

Which Johnston office should you contact?
Your question Best starting office Why
Pay a tax bill Tax Collection The office handles municipal tax payments and account questions.
Check an unpaid balance Tax Collection Payment status belongs with the collection account.
Dispute property value Tax Assessor Assessment value is an assessor function, not a collection function.
Apply for an exemption Tax Assessor The Town lists homestead, senior, veteran and disability exemptions under the Assessor.
Change property mailing address Tax Assessor The Town provides a Change of Address form through the Assessor’s office.
Troubleshooting

What to do when a Johnston tax payment or account looks wrong

Payment is not showing
Keep your confirmation and contact Tax Collection with the account information and payment date.
You cannot find the account
Try another supported search field such as owner name, parcel location, account number, MBLU or plat and lot.
The assessed value looks wrong
Do not dispute the valuation with the payment portal. Contact the Tax Assessor about assessment records or appeal procedures.
You received a delinquent notice
Verify the current balance with Tax Collection before sending money or assuming an old balance is still accurate.
The owner name changed
Separate a payment issue from a property-record issue. Ask the Assessor which record needs updating.
You need help close to a due date
Calling can be more practical than waiting for email; the Town asks users to allow 1–2 business days for an email response.
Official contacts

Johnston Tax Collection contact information

Tax Collection

1385 Hartford Avenue
Johnston, RI 02919

401-351-6618 ext. 2

collector@johnstonri.gov

Bethany Alviano, Tax Collector

401-553-8855

balviano@johnstonri.gov

Vivian Verardo, Tax Collection

401-553-8842

vverardo@johnstonri.gov

Tax Assessor

Use for valuation, exemption and assessment questions.

Open official Assessor page

Quick answers

Johnston RI Tax Collector FAQs

Can I pay Johnston RI taxes online?

Yes. The Town’s Pay Online page links tax payments to the Johnston eGovernment tax system. The portal supports searches using fields such as account number, owner name, parcel location, MBLU or plat and lot.

Where is the Johnston Tax Collector office?

Tax Collection is located at Johnston Town Hall, 1385 Hartford Avenue, Johnston, Rhode Island 02919.

What is the Johnston Tax Collection phone number?

The Town lists 401-351-6618, extension 2, for Tax Collection. Tax Collector Bethany Alviano is also listed at 401-553-8855.

What are the Johnston Tax Collector office hours?

The Tax Collection directory lists Monday through Thursday from 8:30 AM to 4:30 PM and Friday from 8:30 AM to 3:30 PM. The Town Hall FAQ separately lists a 4:00 PM Monday-through-Thursday closing time during the summer period from Memorial Day to Labor Day, so confirm before making a late-afternoon summer visit.

When are Johnston property taxes due?

Recent Town audited financial statements describe quarterly installments due August 24, October 24, January 24 and April 24. Always use the due date printed on the current bill for your account.

Who handles property assessment disputes?

The Johnston Tax Assessor handles property valuation and assessment matters. The Tax Collector is the better starting point for payment, balance and collection-account questions.

Official resources

Johnston tax links worth saving

Tax Collection department

Official department page and Town information.

Town of Johnston Tax Collection

Online payments

Town page linking to tax, water, sewer and other online services.

Johnston Pay Online

Tax Assessor

Assessment, exemptions, forms and appeals.

Johnston Tax Assessor

Town directory

Current municipal staff and department contacts.

Johnston staff directory

Independent information notice:

TaxCollectors.org is an independent informational website and is not the Town of Johnston, the Johnston Tax Collector, or a government payment processor. Tax amounts, payment status, due dates and account-specific instructions should be confirmed through the official Town of Johnston or its linked tax system before you act.

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