Cumberland County Tax Collector Office: Pay Tax Bill & Hours

Cumberland County, North Carolina · Independent property-tax guide

Cumberland County Tax Collector: Pay Your Bill, Check Hours & Avoid Late Charges

If you need the Cumberland County Tax Collector in Fayetteville, start here to search a tax bill, pay online, confirm 2026 payment fees, find office hours, mail a payment or get help with a delinquent balance.

This page covers Cumberland County, North Carolina. It does not apply to Cumberland counties in Pennsylvania, New Jersey, Maine, Tennessee, Virginia or other states.

2026 deadline: Cumberland County says 2026 property taxes must be paid by January 5, 2027 to avoid interest. Taxes paid on or after January 6 are delinquent and begin accruing interest.
Tax help

910-678-7507

Payment counter

117 Dick St., Room 527

Hours

Mon–Fri, 8 a.m.–5 p.m.

2026 deadline

January 5, 2027

Phone payment

910-557-7935

What do you need to do?

Choose the task that matches your tax question.

Online payment

How to pay a Cumberland County NC tax bill online

Cumberland County Tax Administration provides an official online tax-payment system. Before entering bank or card information, confirm that the bill belongs to the correct taxpayer, parcel or account and that you are paying the intended tax year.

Find the correct tax bill Use the county tax-bill search or the payment portal and locate the account using the identifying information available on your bill.
Check the taxpayer, property and tax year Review the displayed account before paying. Do not rely only on a similar owner name or mailing address.
Confirm the amount due If the account is delinquent, verify the current balance because interest or collection costs may have changed the amount.
Choose the payment method Cumberland County accepts electronic check and credit/debit card payments online. Review the vendor fee before submitting.
Save proof of payment Keep the confirmation number or receipt until the payment appears on the county account.
Nightly online outage: The county currently lists its online and phone payment system as unavailable nightly from approximately 8:40 p.m. to 12:05 a.m. Plan a deadline-day payment accordingly.
Office visit

Cumberland County Tax Collector office hours, address & phone

In-person tax payment counter
Cumberland County Tax Administration
Judge E. Maurice Braswell Cumberland County Courthouse
117 Dick Street, Room 527
Fayetteville, NC 28301
Tax Administration contact office
117 Dick Street, Room 530
Fayetteville, NC 28301

Phone: 910-678-7507
Fax: 910-678-7582

Published public hours: Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding county holidays.

Room-number detail: The county identifies Room 527 for in-person tax payments while its general Tax Administration contact information lists Room 530. If your visit involves something other than paying a bill, call 910-678-7507 before going to the courthouse.

What can you pay at the counter?

The county says in-person tax payments may be made with cash, check, money order or credit/debit card. Vendor fees apply to card payments.

Current fee schedule

Cumberland County tax payment fees

Electronic-payment charges are vendor fees rather than money retained by Cumberland County. Review the final fee displayed before authorizing a payment because payment-provider terms can change.

Published Cumberland County payment fees
Payment route Published fee What to know
Web/mobile card 1.85% + $2 transaction fee Applies to electronic card payments through the vendor.
Phone card payment 1.85% + $2 transaction fee Call 910-557-7935 and have the tax-bill information ready.
In-person card 1.85% Point-of-sale vendor charge.
ACH / e-check $2 transaction fee Requires bank routing and checking-account information.
2026 property taxes

When are Cumberland County property taxes due?

Cumberland County states that property taxes become due on September 1. For the 2026 tax year, payment must be completed by January 5, 2027 to avoid interest.

September 1, 2026 Taxes become due.
January 5, 2027 Last day to pay 2026 taxes before interest begins.
January 6, 2027 Unpaid 2026 taxes become subject to interest.

How late-tax interest works

The county currently states that January interest is 2%. After January, interest accrues at 0.75% on the first day of each additional month while the tax remains unpaid.

Do not reuse an old payoff amount. A delinquent balance can change as interest or collection costs are added. Check the current county balance before sending a late payment.
Mail & drop box

How to mail or drop off a Cumberland County tax payment

Mail with the remittance coupon

The county’s 2026 tax-bill notice directs taxpayers using the bill’s remittance coupon to:

Cumberland County Tax Collector
P.O. Box 538313
Atlanta, GA 30353-8313

Mail without the payment coupon

Cumberland County Tax Collector
P.O. Box 449
Fayetteville, NC 28302-0449

Checks and money orders should be payable to Cumberland County Tax Collector. Include enough identifying information for the county to apply the payment to the correct tax bill.

Postmark rule: Cumberland County states that mailed tax payments are generally treated as received on the date of a qualifying United States Postal Service postmark. If there is no qualifying dated USPS postmark, the payment is treated as received when the Tax Collector receives it.

Secure courthouse drop box

A secure drop box is located in the rear parking area of the Judge E. Maurice Braswell Courthouse near the mailboxes, off Cool Spring and Russell streets.

Do not put cash in the drop box. The county specifies checks and money orders for this payment route.
Payment flexibility

Partial payments, payment plans & prepayments

Partial payments before delinquency

The county permits partial payments on a current tax bill before the delinquency date. The full balance still needs to be paid before delinquency to avoid interest.

Formal payment plans

Taxpayers may ask the Tax Collections Department about a formal payment plan. Cumberland County advises taxpayers not to wait until the bill is delinquent because options become more limited after delinquency.

Payment-plan contact: Call 910-678-7507. Have the taxpayer name, phone number and billing information available.

Prepaying property taxes

Cumberland County says 2026 real-estate and personal-property tax prepayments began January 2, 2026. The initial prepayment for an account must be made in person or by mail so the preliminary bill can be created.

The county specifically notes that the initial prepayment cannot be made by debit/credit card or electronic check. Follow the current Tax Administration instructions if you are starting a prepayment arrangement.

Late tax help

What to do if your Cumberland County tax bill is delinquent

Do not send an estimated amount if the account is already late. Search the current balance or contact Tax Collections first because interest and collection charges can affect the amount required.

Check the current balance. Confirm the exact tax year and bill number.
Contact Tax Collections. Call 910-678-7507 if you need a payment arrangement or payoff explanation.
Act before enforcement advances. The county warns that delinquent accounts not protected by a formal plan can be subject to enforced collection.
Save payment evidence. Keep confirmations, cancelled-check records or receipts until the account is updated.
Collection warning: Cumberland County states that delinquent accounts not under a formal payment plan may be subject to enforced collection and additional collection fees.
Right office

Tax Collector vs assessment and vehicle-tax questions

Where to start with a Cumberland County tax issue
Your issue Start with Why
Pay or trace a county tax bill Tax Collections The collection side handles payments, balances and delinquency questions.
Property value or assessment dispute Tax Administration assessment staff A collector cannot simply change an assessed value at the payment counter.
Property-tax exemption or exclusion Tax Administration Eligibility and application rules are separate from paying an existing bill.
Vehicle registration tax NC DMV / applicable tax office North Carolina combines many registered-vehicle property taxes with DMV registration renewal.
Official resources

Cumberland County tax links

1
Tax Administration

Department information, property-tax resources and current notices.

Open official department
2
Payment options

Current fees, online, phone, mail, counter and drop-box instructions.

Review payment options
3
Payment plans

Partial-payment, delinquent-plan and prepayment instructions.

Review payment plans
FAQs

Cumberland County Tax Collector FAQs

Where is the Cumberland County NC Tax Collector payment office?

In-person tax payments are handled at the Judge E. Maurice Braswell Cumberland County Courthouse, 117 Dick Street, Room 527, Fayetteville, NC 28301. General Tax Administration contact information lists Room 530 in the same courthouse.

What are the Cumberland County Tax Collector office hours?

The county currently lists in-person Tax Administration hours as Monday through Friday, 8 a.m. to 5 p.m., excluding holidays.

When is the 2026 Cumberland County property-tax deadline?

2026 property taxes must be paid by January 5, 2027 to avoid interest. Taxes paid on or after January 6, 2027 are subject to interest.

Can I pay a Cumberland County tax bill by phone?

Yes. The county lists 910-557-7935 for debit and credit card tax payments by phone. Vendor fees apply, and you should have your tax-bill information available.

Does Cumberland County offer property-tax payment plans?

Yes. The county allows partial payments before delinquency and offers formal payment-plan options. Call Tax Collections at 910-678-7507 before the account becomes delinquent when possible because options can become more limited afterward.

Can I put cash in the courthouse tax drop box?

No. Cumberland County instructs taxpayers to use checks or money orders in the secure courthouse drop box and not to place cash there.

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