Rankin County Tax Collector: Hours, Offices & Tax Search

Rankin County, Mississippi · Payment, land-roll and office guide

Pay, Search or Visit the Right Rankin County Tax Office

Use this guide to locate the correct property-tax record, choose Brandon, Richland or Flowood, understand lobby and drive-through hours, and avoid confusing the Tax Collector with the Tax Assessor or Chancery Clerk.

The official county systems handle the live account and payment. The sections below explain what to search, what to verify, which office owns the problem and what to do when a payment or property record does not look right.

Use the right county tool before entering payment details. The Tax Collector payment portal, Delta property-tax search, Tax Assessor land roll and Chancery Clerk land-records database solve different tasks. A deed search is not a tax payoff, and an assessment record is not proof that a payment posted.
Main phone

601-825-1467

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Brandon lobby

Monday–Friday, 8 a.m.–5 p.m.

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Brandon drive-through

7:30 a.m.–4:30 p.m.

Three locations

Brandon, Richland and Flowood.

Normal due date

On or before February 1.

Choose the task

What are you trying to do?

1
Pay or confirm a current bill

Search the correct real-property, personal-property or mobile-home account, then use the county-linked payment screen.

2
Find a parcel, owner or land-roll record

Use the Tax Assessor/Delta search for assessment and parcel information—not the deed-record database.

3
Resolve a tax sale, deed or old delinquency

After tax sale, recorded instruments and delinquent-tax redemption belong with the Chancery Clerk.

Jump to the answer you need

This page is organized by taxpayer action rather than repeated keyword headings.

Current-bill workflow

How to pay a Rankin County tax bill without choosing the wrong account

Identify the bill typeDecide whether the bill is real property, business personal property, mobile home, solid waste or vehicle/tag related. Each type may use a different search or transaction route.
Search before payingUse the county-linked Delta system to verify the taxpayer, address, parcel or account, tax year and bill type.
Open the county-linked Paystar routeDo not use an ad, payment-directory page or another Mississippi county’s processor page.
Match the live payment recordConfirm the name, property or account, year and amount. Stop if a prior owner, wrong parcel or unexpected year appears.
Review the checkout chargeRankin County does not publish one universal online fee on the Tax Collector page. Treat the final processor screen as the current fee disclosure.
Save proofKeep the payment confirmation, receipt, bank/card entry and a screenshot or PDF of the completed transaction.
Verify postingBecause the public search can lag courthouse activity, check again after processing and call if the payment is still absent.
Correct Rankin County account
Correct tax year
Correct property or bill type
Correct owner, DBA or mobile-home record
Processor fee reviewed
Confirmation saved
Keyword confusion solved

Rankin County land roll, property-tax search and land records are not the same

Use the tool that matches the record you need
ToolWhat it containsUse it whenDo not use it as
Property-tax / land-roll searchOwner or taxpayer, parcel, PPIN, address, assessment/tax contextFinding the assessed parcel or tax accountA deed, title opinion or current payoff confirmation
Downloadable annual land rollBulk annual assessment-roll data; the county document center lists 2025 land and personal-property rollsResearch or bulk-data workThe fastest normal homeowner lookup
Chancery Clerk land-records databaseDeeds, deeds of trust, plats, cancellations, name-change orders, judgments and certain UCC recordsRecorded-instrument researchA Tax Collector balance or tax-payment receipt
GIS mapMapped parcel/location layersVisual parcel contextOfficial title or exact current tax payoff
Buying property? Rankin County recommends a title search before purchase. The Chancery Clerk cannot perform a title search or prepare a deed for you; an attorney or title company can research outstanding mortgages, taxes, liens and legal title.
Location comparison

Brandon, Richland and Flowood offices, hours and drive-through access

Officially listed Rankin County Tax Collector offices
OfficeAddressLobby hoursDrive-throughBest preparation
Brandon main office211 E Government St, Brandon, MS 39042Monday–Friday, 8 a.m.–5 p.m.7:30 a.m.–4:30 p.m.Bring the bill/account and call before a complex title or delinquent issue.
Richland380 Scarborough St, Richland City Hall, Richland, MS 39218Monday–Friday, 8 a.m.–5 p.m.8 a.m.–5 p.m.Confirm the transaction can be completed at the satellite office.
Flowood5417 Hwy 25, Suite L, Flowood, MS 39232Monday–Friday, 8 a.m.–5 p.m.Not listed on the location pageCall before visiting for transaction-specific availability.
Tax Collector

Caroline Gilbert

601-825-1467

Additional listed number: 601-355-0527

Fax

601-824-7111

Use the county’s current instructions before transmitting account or personal information.

Local wait-time tip from the county: When possible, avoid Monday, Friday, the first business day of the month and the final two business days of the month. These are identified as heavy-volume periods for tag purchases and property-tax payments.
Do not assume every satellite office handles every complex transaction. The county publishes locations and hours but not a complete office-by-office service matrix. Call before driving for title problems, old delinquencies, unusual mobile-home issues or same-day proof.
After payment

What to do when a Rankin County payment is not showing

Do not submit a duplicate immediatelyThe public search warns that information may lag actual courthouse activity.
Confirm the original transactionCheck the payment confirmation, bank/card statement, amount, date, tax year and account.
Check the exact record againMake sure you reopened the same parcel, PPIN, DBA, mobile-home account or year.
Prepare evidence for the officeHave the account/parcel, taxpayer, payment date, amount, method and confirmation or check number.
Call before paying againAsk whether the payment is pending, posted to another record, returned or never received.
Returned-check rule: Rankin County says returned checks are handled with Envision Payment Solutions. A dishonored check can be electronically represented and service/processing charges allowed by law may be debited. Envision’s listed number is 1-877-290-5460.
Useful phone script“I paid the [real property/personal property/mobile home/solid waste] account for [name/property] on [date]. The parcel, PPIN or account is [number], the year is [year], the amount is [amount] and the confirmation/check number is [number]. Can you verify where the payment is in processing?”
Due date and escalation

February 1 due date and the path toward Rankin County tax sale

Statements are normally mailed by DecemberRankin County says taxpayers should keep both the Tax Collector and Tax Assessor informed of the correct mailing address.
Property taxes are due on or before February 1Mississippi DOR says the bill relates to property assessed during the preceding year. If February 1 falls on a weekend or legal holiday, the following Monday is allowed without penalty or interest.
Do not use an old bill as a payoffOnce late, the account may include penalty, interest or collection status that is not reflected on the paper statement.
Rankin County’s published tax-sale cutoff patternThe county FAQ says unpaid property may be auctioned when it remains unpaid by the last Friday before the last Monday in August.
Do not calculate a legal deadline from this page alone. Use the current county notice and live account. Tax-sale dates, payoff totals and accepted payment methods are time-sensitive.
No bill received? Do not wait. Search the county record, verify the mailing address and call before February 1. Missing a paper statement does not safely remove the tax obligation.
After tax sale

Delinquent taxes and land redemption belong with the Chancery Clerk

A current bill and a tax-sale redemption are not the same transaction. Rankin County directs delinquent tax amounts and redemption after sale to the Chancery Clerk.

Published redemption rules to verify before paying
IssueCounty guidancePractical action
Who collects after sale?The Chancery Clerk collects delinquent years after the property enters tax sale.Do not use only the normal current-tax payment path.
Order of paymentDelinquent years must be paid before the current year’s taxes.Request the full amount and year sequence.
InstallmentsThe county says installments on delinquent taxes are not accepted.Ask for the complete payoff.
Personal checksNo personal checks are accepted for redemption of back taxes after July 1.Verify certified-fund/card options before traveling.
Online redemption feeCounty page lists 2.5% for credit card and $2.25 flat for debit-card redemption transactions.Review the live total before submitting.
Redemption periodThe county FAQ describes a two-year period from the tax sale.Treat the official notice and clerk’s instructions as controlling.
Chancery Clerk – Land Records / Redemption

601-825-1469

211 E Government St, Suite D, Brandon, MS 39042

Monday–Friday, 8 a.m.–5 p.m.

Mailing address
PO Box 700
Brandon, MS 39043

This is the Chancery Clerk’s published mailing address; confirm the payment address and required funds before mailing redemption money.

Correct department

Tax Collector, Tax Assessor or Chancery Clerk?

Route the question before visiting an office
Your questionCorrect officeReason
How much is currently due?Tax CollectorCollects current taxes and answers payment-status questions.
Did my payment post?Tax CollectorResearches current payment and returned-check status.
Can I renew a tag or transfer a title?Tax CollectorHandles motor-vehicle tax, tags, titles and registrations.
Why is the value, owner or parcel wrong?Tax AssessorMaintains the assessment roll, ownership, values and maps.
How do I apply for homestead exemption?Tax AssessorDetermines eligibility and accepts applications.
Where is the recorded deed or deed of trust?Chancery ClerkMaintains recorded land instruments.
How do I redeem property after tax sale?Chancery ClerkHandles delinquent-tax redemption after sale.
Payment does not correct an assessment. Paying prevents additional collection problems, but it does not automatically change value, ownership, parcel data or homestead status. Ask the Assessor about the underlying record.
Tax Assessor route

Homestead exemption timing and first-time filing

Homestead is not applied at the Tax Collector payment window. Rankin County directs applications and status changes to the Tax Assessor.

Filing period

January 1 through April 1.

First application

The applicant must file in person at the Tax Assessor’s office.

Later years

The benefit renews automatically unless the filing status changes.

Changes that require a new application

Marriage, divorce, separation or death of spouse/joint owner
Change in ownership, use or occupancy
New property or changed property description
First claim for age 65 or 100% disability
Eligibility context: The county says the applicant generally must own and occupy the primary residence on January 1, be a Mississippi resident, comply with Mississippi income-tax requirements and have Mississippi plates on vehicles owned or possessed. One homestead residence may be claimed in the state.
Published benefit summary: Rankin County describes a regular residential tax credit of up to $300 and an additional benefit for qualifying owners age 65 or 100% disabled on the first $7,500 of assessed value. Eligibility and bill impact must be confirmed with the Assessor.
Tax Assessor

601-825-1470

Courthouse Annex, 211 E Government St, Brandon

Prepare before visiting

The county offers a Homestead Exemption Application PDF/checklist so applicants can bring the required information and reduce repeat trips.

Vehicle services

Car tags, title transfers and renewal timing

The Rankin County Tax Collector also handles motor-vehicle tax, titles, registrations and related sales/use tax. Some renewals are online; title or documentation problems may require an office visit.

County-published vehicle timing and document reminders
TaskPublished guidancePrepare
In-state purchaseSeven working days to purchase the tag from the purchase dateOriginal signed title and required buyer presence/documents.
Out-of-state purchaseSeven working days plus 48 hoursCall about inspection/title/application requirements.
Tag renewalFull tag month plus 15 days into the next month before penaltyDo not assume online renewal remains available after an issue or long expiration.
Late renewalCounty FAQ describes 5% after 15 days and another 5% each additional 30 days, up to 25%, with legislative credit eventually lostAsk for the live amount rather than calculating from this summary.
Title transferOriginal title signed by listed owners; new owners must be present; odometer disclosure may be required for newer vehiclesBring all original ownership and tag records.
Call before choosing an office. A normal tag renewal and a title transfer are different transactions. Confirm that the Brandon, Richland or Flowood location can complete the exact task and what originals are required.
Business taxpayers

Personal-property rendition, DBA search and annual roll downloads

Business personal property is not the same as the real-estate parcel. Rankin County’s personal-property search includes DBA name, property address, parcel, land-roll parcel number, PPIN and year.

Searching a billed account

Use the personal-property search and verify the exact DBA, location, PPIN and year before payment.

Declaring or correcting property

The Tax Assessor’s official document center lists a Personal Property Rendition PDF and a Builder’s Inventory Affidavit. These are assessment documents, not payment receipts.

Bulk annual data

The county’s Chancery Clerk document center lists 2025 Land Roll and 2025 Personal Property Roll downloads.

Payment versus assessment

Pay a billed account through the Tax Collector; ask the Assessor about classification, assets, value or rendition corrections.

Troubleshooting

Common Rankin County tax problems and the safest next step

No record foundTry one strong field, verify the record type and search a different official route such as parcel/PPIN instead of name.
Prior owner still appearsAsk the Tax Assessor about ownership-roll updates; do not pay until the property and year are confirmed.
Escrow should payContact the mortgage servicer before submitting a personal duplicate payment.
Payment is missingKeep the confirmation and call before paying again because public records can lag.
Bill value looks wrongContact the Tax Assessor; the Collector cannot set or revise assessed value.
Property is already in tax saleUse the Chancery Clerk redemption route, not only the current-bill portal.
Returned checkAsk the Tax Collector/Envision for the amount, fees and authorized replacement-payment method.
Office line is longAvoid the county’s identified peak days and use online search/payment when the transaction is eligible.
Directions

Brandon map and direct routes to all three offices

Confirm the transaction is available at that office
Bring the bill, parcel/account and photo ID
Carry original title documents for vehicle work
Avoid peak days when possible
Official action links

Open an external source only when it solves the next step

Source review: August 4, 2026. Current balances, office closures, processor fees, title requirements, tax-sale status and accepted redemption funds can change. The live county account, current official notice and responsible county office control when you act.

Rankin County Tax Collector FAQs

How do I pay Rankin County property taxes online?

Use the online payment route linked by the official Rankin County Tax Collector. Match the taxpayer, property/account, year, bill type and amount. Review the processor charge and save the confirmation until the county record updates.

What is the Rankin County Tax Collector phone number?

The primary listed number is 601-825-1467. The county also lists 601-355-0527. Fax: 601-824-7111.

What are the Rankin County Tax Collector office hours?

Main lobbies are listed Monday–Friday, 8 a.m.–5 p.m. Brandon’s drive-through is 7:30 a.m.–4:30 p.m.; Richland’s lobby and drive-through are 8 a.m.–5 p.m.; Flowood is listed 8 a.m.–5 p.m.

Where are the Brandon, Richland and Flowood offices?

Brandon: 211 E Government St. Richland: 380 Scarborough St inside Richland City Hall. Flowood: 5417 Hwy 25, Suite L.

How do I search Rankin County real-property taxes?

Use the county-linked real-property search. It supports name in last-first order, address, parcel, section/township/range and PPIN. Start with one strong field and verify the property and tax year.

What is the difference between the land roll and land-records database?

The land roll/property search identifies assessed parcels and tax context. The Chancery Clerk land-records database contains recorded deeds, deeds of trust, plats, judgments and related instruments. Neither one alone is a current tax payoff or legal title opinion.

When are Rankin County property taxes due?

Mississippi guidance says taxes are due on or before February 1 for the preceding assessment year. When February 1 is a weekend or legal holiday, the following Monday is allowed without penalty or interest.

What happens when real-estate taxes become delinquent?

Rankin County says property remaining unpaid by the last Friday before the last Monday in August may move to tax sale. After sale, the Chancery Clerk handles redemption. Request the live amount and accepted funds before paying.

Which office should I contact?

Use the Tax Collector for current payments, tags, titles and returned-payment issues; the Tax Assessor for value, ownership, assessment, maps and homestead; and the Chancery Clerk for recorded instruments and post-sale tax redemption.

When should I avoid visiting the office?

The county recommends avoiding Monday or Friday, the first business day of the month and the final two business days of the month when possible because these are heavier-volume times.