Waterford Tax Collector: Pay Taxes, Office Hours & Address
The Waterford Tax Collector handles billing and collection of Town of Waterford real estate, motor vehicle and business personal property taxes. Use this guide to find the correct payment route, understand online fees, confirm office hours and avoid delays when you need a Connecticut DMV tax release.
The office is at Waterford Town Hall, 15 Rope Ferry Road, Waterford, CT 06385, and its regular public hours are Monday through Friday, 8:00 a.m. to 4:00 p.m.
Waterford Tax Collector, Town Hall
15 Rope Ferry Road, Waterford, CT 06385
Monday–Friday, 8 a.m.–4 p.m.
Alan Wilensky
How to pay Waterford taxes online
Waterford directs taxpayers to its official My Tax Bill system to search current tax accounts and begin an electronic payment. The Town recommends searching by name, although the system also supports property location, bill number, unique ID and list number searches.
Use the Town-linked My Tax Bill page. Confirm that the municipality shown is Waterford before selecting an account.
Search by name or use another available identifier such as property location, bill number, unique ID or list number.
Choose the bill you intend to pay and add it to the payment cart. If you have several bills, review each account before checkout.
Check the bill, balance and payment amount before continuing to the payment processor.
Select the available electronic payment option and enter the requested billing and contact information.
Review the payment information carefully, process the payment and retain the confirmation for your records.
Online, mail, in-person, phone and drop-box payments
Search the Waterford My Tax Bill system and pay electronically. Convenience fees apply.
Make checks payable to Waterford Tax Collector. Include the payment coupon when available and identify the list number on your check.
Waterford lists tax payment by phone at 877-403-0119. A Town Hall drop box is also available, but cash should never be placed in it.
Mailing address
Waterford Tax Collector 15 Rope Ferry RoadWaterford, CT 06385
Waterford property, vehicle and personal property tax due dates
Waterford does not bill every tax type on the same schedule. Check the tax year and installment shown on your own bill before paying.
| Tax type | Typical schedule | Important detail |
|---|---|---|
| Real estate | Bills over $100 are due semi-annually on July 1 and January 1. | Waterford’s current 2026–2027 real estate billing period runs July 1, 2026 through June 30, 2027. |
| Motor vehicle | Vehicles on the October 1 grand list are generally billed annually for July 1. | A vehicle registered later in the assessment period can generate a supplemental bill due January 1. |
| Business personal property | Generally due July 1. | Delinquent personal property can become subject to a state-filed lien. |
Waterford currently lists the 2025 Grand List mill rate as 24.54 mills, or $24.54 per $1,000 of assessed value. A mill rate is used to calculate the tax from an assessed value; it is not the same as the property’s market value.
Waterford Tax Collector address, phone and office hours
15 Rope Ferry Road
Waterford, CT 06385
Monday through Friday
8:00 a.m. to 4:00 p.m.
Holiday schedules or temporary office changes can affect availability, so confirm with the Town before a time-sensitive visit.
Waterford Tax Collector
The Town identifies Alan Wilensky as Waterford’s Tax Collector. The Tax Collector’s Office is responsible for collecting real estate, motor vehicle and personal property taxes that have already been assessed and billed.
If you need a Connecticut DMV tax release
A delinquent Waterford motor vehicle tax can prevent a Connecticut DMV registration transaction from being processed. Paying the balance is only part of the issue: the payment method affects how quickly the Town can clear the account.
The Town warns that an online payment can take about three business days to post and should not be used when an immediate DMV release is required.
Waterford states that a personal check can be held for 10 days before an immediate-release issue is resolved.
The Town instructs taxpayers who need immediate clearance to use cash or a bank check and tell the office that a DMV release is needed.
Sold, junked, donated or moved a vehicle?
The Tax Collector collects the bill, but vehicle assessment changes generally belong with the Waterford Assessor. This distinction matters if you are trying to reduce or correct a motor vehicle tax rather than simply pay it.
Waterford says a motor vehicle assessment adjustment may be available when qualifying documentation is provided. The Assessor currently requires two forms of proof for a vehicle adjustment.
Provide the Assessor with evidence showing the start date of the new out-of-state registration and make sure the Connecticut registration is canceled as required.
Waterford explains that the motor vehicle bill is not split between municipalities. The town where the vehicle was registered on October 1 generally generates that assessment-year bill.
The Town advises that a later bill for the replacement vehicle can account for prepaid tax on the older vehicle when the registration circumstances qualify.
What happens when a Waterford tax bill becomes delinquent?
Connecticut law requires interest on delinquent municipal tax balances. Waterford states that delinquent amounts accrue interest at 1.5% per month from the due date, with a $2 minimum interest charge per bill or installment.
| Situation | What Waterford says may happen | What to do |
|---|---|---|
| Delinquent motor vehicle tax | DMV registration processing can be blocked until vehicle taxes and applicable fees are paid. | Contact the Tax Collector before paying if an immediate DMV release is needed. |
| Real estate balance | For the current cycle, Waterford states that an unpaid real estate balance after April 30, 2027 can result in a land-record lien and a $24 lien fee. | Request an updated payoff amount because interest and fees can change the balance. |
| Personal property balance | Waterford states that unpaid business personal property can become subject to a lien filed with the Connecticut Secretary of the State. | Contact the Tax Collector promptly if a balance remains. |
| Older delinquent account | Accounts may be referred to a State Marshal or collection agency, adding collection costs. | Verify the debt and current payoff directly with the Waterford Tax Collector. |
What is a Waterford Demand Notice?
A Demand Notice is not a separate new tax. Waterford describes it as a delinquent statement containing statutory collection language that preserves the Town’s ability to pursue unpaid taxes. Ignoring the notice can lead to outside collection activity and additional expense.
The Town currently identifies Tax Serv Capital Services LLC as its collection agency for applicable delinquent accounts. Waterford states that delinquent bills referred for collection can carry an additional 15% collection fee.
Tax Collector or Assessor: which Waterford office should you contact?
| Your question | Start with | Reason |
|---|---|---|
| Pay a tax bill or obtain a payoff | Tax Collector | The office collects taxes and maintains payment status. |
| Payment missing or applied incorrectly | Tax Collector | The issue concerns tax collection and account posting. |
| Vehicle sold, totaled, donated or registered elsewhere | Assessor | The assessment may need an adjustment before the bill can be corrected. |
| Property value or assessment | Assessor | The Assessor discovers, lists and values taxable property. |
| DMV clearance after delinquent vehicle taxes | Tax Collector | The tax balance must be paid and the payment method can affect release timing. |
Water and sewer bills are not the same as Waterford property taxes
Do not send every municipal-looking bill to the Tax Collector. The Town states that there are no fire districts in Waterford. Sewer use fees are handled by the Waterford Utility Commission, while water use fees are handled by the City of New London.
Waterford Utility Commission
860-444-5886
City of New London
860-447-5222
Waterford Tax Collector questions
What are the Waterford Tax Collector office hours?
The Tax Collector’s regular hours are Monday through Friday, 8:00 a.m. to 4:00 p.m., at Waterford Town Hall, 15 Rope Ferry Road.
Can I pay Waterford property taxes online?
Yes. Waterford links to the My Tax Bill system for tax searches and electronic payments. The Town currently lists a $0.95 ACH fee and a 2.25% credit-card fee with a $2 minimum card fee.
Can I get an immediate DMV release after paying online?
No. Waterford warns that online payments can take about three business days to post. If immediate DMV clearance is required, contact the Tax Collector and follow the Town’s cash or bank-check instructions.
Where do I mail a Waterford tax payment?
Mail payments to Waterford Tax Collector, 15 Rope Ferry Road, Waterford, CT 06385. Make checks payable to Waterford Tax Collector and include identifying bill information.
Who handles a motor vehicle tax adjustment?
The Waterford Assessor handles qualifying assessment adjustments for vehicles that were sold, totaled, junked, stolen, donated or registered out of state. The Tax Collector collects the resulting tax bill.
What interest is charged on late Waterford taxes?
Waterford states that Connecticut law requires 1.5% interest per month on delinquent amounts, with a minimum interest charge of $2 per bill or installment.
Verify current Waterford tax information
Tax deadlines, balances, payment-processing times and convenience fees can change. Before a time-sensitive transaction, verify the current amount and instructions through the Town of Waterford.
The TaxCollectors.org Editorial Team researches and reviews U.S. tax collector offices, property tax procedures, payment resources, deadlines, and official government links. TaxCollectors.org is an independent information publication operated by Quarks Systems Global Solutions.