Town of Greenwich Tax Collector: Pay Bill, Hours & Records

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Greenwich, Connecticut · tax payment, records and assessment guide

Pay, Search or Fix a Greenwich Tax Account

Find the correct Greenwich CT tax bill, compare online fees, check whether a payment posted, confirm Town Hall hours, or work out whether the Tax Collector, Assessor, Town Clerk or DMV route controls your problem.

The live payment action stays with the Town of Greenwich and its authorized vendor. The steps below explain what to verify first so a wrong municipality, bill year, tax type or database does not send you down the wrong path.

Search or pay Greenwich tax bills Call Tax Collector: 203-622-7891 Find tax or property records
Greenwich CT only: This page is for the Town of Greenwich, Connecticut. East Greenwich and West Greenwich are Rhode Island municipalities with separate tax collectors, assessor databases and payment portals.
Tax Collector

Heather Smeriglio

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Phone

203-622-7891

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Office

Town Hall, Room 145.

Payment hours

Mon–Fri, 8:30–3:30.

July 2026 cutoff

Delinquent after Aug. 3 for that cycle.

Fast decision

What do you need to do?

1
Pay or confirm a tax bill

Use MyTaxBill for real estate, personal property, motor vehicle and supplemental motor vehicle bills.

2
Fix a value, vehicle or exemption

Use the Assessor. The payment office cannot change the underlying assessment.

3
Find a deed or recorded document

Use Town Clerk land records, not the payment ledger or assessment list.

Jump to the Greenwich tax task

Each section solves a different user problem instead of repeating similar keywords.

Official payment workflow

How to pay Town of Greenwich taxes online

Use the Town-linked MyTaxBill system only after you know which account and installment you intend to pay. The portal separates tax bills from sewer/water/miscellaneous records.

Sewer assessment warning: MyTaxBill states that sewer assessments cannot be paid through the tax-bill online checkout. Use the portal’s separate Sewer/Water/Misc area to search those records rather than forcing a sewer balance through Tax Bills.
Open the Greenwich-specific portal Confirm the page header says Town of Greenwich. Search results for East Greenwich, West Greenwich, Greenwich Township or another Connecticut town are not interchangeable.
Select Tax Bills Use this route for real estate, personal property, motor vehicle and supplemental motor vehicle bills.
Start with one strong identifier Bill number or account number is best when available. Otherwise use name, property location, vehicle link information, Account ID or DBA.
Verify the bill type code The portal identifies 01 as Real Estate, 02 as Personal Property, 03 as Motor Vehicle, 04 as Motor Vehicle Supplemental and 05 as Sewer Assessment.
Confirm year, taxpayer and amount Do not assume the first name match is your account. Check Grand List/bill year, address, account or link number and whether the amount represents the intended installment or balance.
Review the payment fee The Town currently lists a $2 EFT fee and a 2.50% convenience fee for credit card, Apple Pay or Google Pay.
Complete payment and save proof Keep the confirmation, amount, date and payment method. Greenwich says a payment is not successfully completed until funds transfer to the Town’s bank.
Recheck the ledger If the account does not update as expected, call with the confirmation/check number before attempting a duplicate payment.
Open official Greenwich Tax Bills Search & Pay
Portal field guide

Which Greenwich tax-search method should you use?

The fastest search is usually the identifier printed on the bill. If you do not have it, use the broadest reliable information first and narrow only when several records appear.

MyTaxBill search routes explained
Search route Enter Returns Best use
Name Last name + first initial, or business name; no punctuation All bill types You know the taxpayer/business but not the bill number.
Property location Property number + street name; omit Street/Court/Lane suffix Real estate + personal property You know the Greenwich address.
Bill number / Tax ID Grand List year + bill type + bill number or Tax ID Matching bill Printed bill, notice or tax document is available.
Account number Account number shown on bill Real estate + personal property Fast exact lookup.
MV / supplemental link Link year + link type + link number Motor vehicle + supplemental vehicle Vehicle-tax and DMV-release research.
Account ID / Link ID / DBA Exact identifier or doing-business-as name Matching account Business or vehicle notice uses an alternate ID.
Search formatting: The portal gives SMITH J as a name pattern, says not to use punctuation and says the search is not case-sensitive. For property location, leave off Street, Court, Lane and similar suffixes because abbreviations vary.
Filters mean different things: “All” shows available records; “Due Now” narrows to items marked currently due; “Balance Due” helps locate unpaid balances. “IRS Payment Records” is a payment-history view for the selected year, not a current payoff quote or tax advice.
Town database controls: The portal warns that the municipality’s maintained database prevails if the website display differs. If the balance or identity looks wrong, stop and verify with the Town rather than paying an estimated amount.
Search troubleshooting

No Greenwich tax bill found? Try this order

Name returns nothing Use last name plus first initial, remove punctuation, then try the last name alone.
Address returns nothing Use property number and street name; remove Street, Road, Court, Lane or other suffixes.
You see the wrong bill year Use bill-number search with the correct Grand List year and bill type rather than paying the newest result automatically.
Vehicle record is missing Use link year/type/number or Link ID. For a DMV release or vehicle adjustment, call before paying.
Business account is hard to find Try the legal business name, DBA or Account ID. Personal-property records can use identifiers different from a real-estate parcel.
Balance looks impossible Save a screenshot or note the displayed fields, then ask the Tax Collector to compare the Town database before submitting money.
Useful call script “I am checking the Greenwich tax account for [name/address]. The Grand List or bill year is [year], the bill type is [type], and I have [account/bill/link number]. Can you confirm the current balance and whether this is the correct record to pay?”
Payment cost

Online payment fees and returned-payment risk

Current Town-listed online payment costs
Method Fee Useful when Check before paying
EFT $2.00 per transaction Lowest listed online fee Routing number, account number and funds.
Credit card 2.50% Card convenience Final fee on large real-estate payments.
Apple Pay / Google Pay 2.50% Mobile wallet convenience The displayed transaction and fee before authorizing.
Returned payment $20 fee + possible interest Not a payment option Payment is not final until funds transfer to Town bank.
Town Hall contact

Town of Greenwich Tax Collector phone number, hours and office

Tax Collector

Heather Smeriglio

Town Hall, 1st Floor
Room 145
101 Field Point Road
Greenwich, CT 06830
Contact

Phone: 203-622-7891

Fax: 203-618-7654

Use the Town contact form for written office questions.

Published Tax Collector hours
Purpose Days Hours Practical note
In-person payment Monday–Friday 8:30 a.m.–3:30 p.m. Use these hours if you need to pay at the counter.
Other Tax Collector business Monday–Friday 8:00 a.m.–4:00 p.m. Useful for balance, receipt, delinquency or account questions.
One-trip planning: The Tax Collector is listed in Room 145 on the first floor, and the Assessor also lists a first-floor Town Hall office. If a billing issue turns out to be an assessment issue, ask whether both offices can handle your tasks during the same visit.
Confirm current Tax Collector information Confirm current Assessor information

Have this ready before you call or visit

Taxpayer/business name exactly as billed
Property address or vehicle link information
Grand List/bill year and bill type
Bill, account, Tax ID or confirmation number
Payment date and amount for a posting question
Cash if the Town confirms you need an immediate DMV release
Mail and counter

Pay by mail or at Greenwich Town Hall

Mail tax payment
Tax Collector
Town of Greenwich
P.O. Box 3002
Greenwich, CT 06836-3002
  • Make check or money order payable to Town of Greenwich.
  • Write the bill number on the payment.
  • If one check covers multiple tax bills, list each bill number.
  • Keep a copy of the check and bill details.
Pay in person

Town Hall, Room 145, 101 Field Point Road.

  • Published counter methods: check, money order and cash.
  • Bring the bill number and tax year.
  • For a DMV release, read the special cash rule below before visiting.
  • Ask for a receipt and verify the bill/year it was applied to.
Standard billing calendar

Greenwich CT tax due dates and late-interest rules

Use the dated bill for the controlling deadline. The Town’s standing FAQ explains the normal schedule; the separate 2026 notice below shows how a weekend or holiday can change the last no-interest day.

July 1 Real-estate first installment, motor vehicle and personal-property taxes are normally due.
January 1 Real-estate second installment and supplemental motor-vehicle tax are normally due.
Normal no-interest window

The Town FAQ says July 1 bills can normally be paid through August 1 and January 1 bills through February 1 without interest, subject to the weekend/holiday rule.

Late interest

1.5% per month or part of a month, 18% annually, from the original due date. Minimum interest is $2. Additional collection costs may apply.

Weekend/holiday rule: If the final no-interest day is a Saturday, Sunday or holiday, the Town says payment can be made without interest on the following business day. Do not use a generic August 1/February 1 date without checking the current bill.
Reduce deadline mistakes: Greenwich’s current Tax Collector page offers email and text reminder sign-up. Use the Town page to enroll rather than relying on a third-party countdown.
Review official due-date and interest FAQs Check current notices and reminder options
Dated July 2026 cycle

The July 2026 no-interest window has ended

This is a historical/current-status note for the 2026 July billing cycle—not a reusable deadline for later bills.

June 17, 2026 The Town says real-estate, personal-property and motor-vehicle bills were mailed.
June 19, 2026 The Town said those bills would become available online.
July 1, 2026 The payment due date for that cycle.
Delinquent after August 3, 2026 The Town moved the last no-interest day for that calendar cycle. As of this August 20 review, that date has passed.
Paying this cycle now? Do not simply add one month’s interest yourself. Search the live account or call for the current payoff because Connecticut interest is charged by month or part of a month and account-specific collection costs can matter.
Do not reuse the special hours: Saturday July 25, Saturday August 1 and extended Monday August 3 hours were announced specifically for the July 2026 collection period and have passed.
Receipts and escrow

Mortgage escrow, multiple bills and payment-proof checks

Mortgage company should pay real estate tax Check both lender disbursement and the Town ledger. An escrow withdrawal does not prove Greenwich received and posted the payment.
Paying several bills with one check The Town FAQ allows multiple tax bills on one check; list every bill number clearly.
Need income-tax payment history MyTaxBill exposes IRS Payment Records for a selected year. Treat it as payment history, not tax advice.
Payment returned Call with confirmation/check number, amount, date and bank evidence. A $20 returned-payment fee and additional interest may apply.
Vehicle-tax help

Motor vehicle tax, sold vehicles and DMV release

The Tax Collector handles what is billed and paid; the Assessor handles whether the vehicle should remain assessed or qualifies for an adjustment.

Pay the municipality tied to October 1 The Town FAQ says Connecticut motor-vehicle tax is owed to the municipality where you lived on the October 1 assessment date.
If you replaced the vehicle and kept the plates The Assessor says the credit is applied automatically to the replacement vehicle’s supplemental tax bill the following January.
If the vehicle was sold, totaled, junked, moved out of state, stolen or donated Contact the Assessor for an adjustment; do not ask the payment window to delete the assessment.
If DMV registration is blocked Confirm every delinquent vehicle bill and request the exact amount needed to clear the account.
For an immediate DMV release The Town FAQ says full payment must be made in cash at the Tax Collector office. A check carries a 10-day waiting period.

Proof the Assessor lists for a vehicle adjustment

CT DMV receipt showing registration/plates returned
Dated registration from another state
Dated bill of sale signed by buyer and seller
Insurance statement identifying vehicle, cancellation date and reason
Junkyard receipt identifying vehicle and disposal date
For a leased vehicle, proof must come from the leasing company
Unregistered/out-of-state registered vehicle: Greenwich says a vehicle without current Connecticut registration can be subject to personal-property tax and requires an annual Motor Vehicle Personal Property Declaration.
DMV-release call script “I have a Greenwich motor-vehicle delinquency affecting registration. Can you confirm every open vehicle bill, the current payoff and whether cash at Room 145 will produce an immediate DMV release for my account?”
Review official vehicle-adjustment proof Call Tax Collector for payoff/release
Past-due accounts

Delinquent tax, TaxServ and real-estate lien status

Who may control an older delinquent Greenwich account
Account Town guidance What to do
Current/normal delinquency Interest may accrue at 1.5% per month or part. Ask Tax Collector for exact payoff.
Motor vehicle / personal property, 2022 Grand List and earlier Town says TaxServ Capital Services handles these delinquent accounts. Verify the referral with Greenwich before paying; TaxServ phone listed by Town: 860-724-9100.
Older delinquent real estate Town’s 2026 notice warned that balances remaining after March 31 could be liened in May. Ask current lien/payoff status; do not rely on the expired March notice.
Do not estimate a delinquent payoff. Connecticut interest is charged by month or part of month from the due date, and collection/lien status may add account-specific costs. Get the current amount from the responsible office.
Tax records explained

Greenwich tax records, Assessor records, land records or GIS?

“Town of Greenwich tax records” can mean four different datasets. Use the one that answers the actual question.

Which Greenwich record system to use
System What it shows Use it for Do not use it as
MyTaxBill Tax bills, balances, payment history What is owed, what was paid, online tax payment Property appraisal or deed research
Assessor / Grand List Owner, address, parcel ID, assessed value, property data Assessment, field card, value, tax relief Current payoff balance
Town Clerk official records Recorded deeds, mortgages and property documents Recorded ownership chain and document research Live tax balance
GIS Map and geographic parcel context Locate parcel, map context, GIS requests Proof of taxes paid
Search official Town Clerk records Open Greenwich GIS information
Assessment office

Town of Greenwich Tax Assessor: records, field cards and office help

Assessor

Lauren Elliott

Town Hall, First Floor
101 Field Point Road
Greenwich, CT 06830
Assessor contact

Phone: 203-622-7885

Hours: Monday–Friday, 8 a.m.–4 p.m.

Property record card email: prc@greenwichct.org

Property record card

Email the Parcel ID to prc@greenwichct.org. The Town lists $1 per field/property record card.

Grand List electronic file

Assessor page lists motor vehicle, personal property and real estate list files at $10 per list.

Detailed real-estate parcel data

CD-ROM or USB is listed at $40, with $5 shipping for mailed copies.

Phone inquiry limit: The Real Estate page says owner, address, parcel ID, lot size, current assessment and most recent transfer information may be provided by phone, generally no more than five inquiries at one time.
Open official Greenwich Assessor Open real-estate records guidance
Business taxpayers

Greenwich personal-property declaration: filing before payment

Business personal property is an assessment task first and a Tax Collector task after a bill is issued. Greenwich says taxable business assets such as machinery, equipment, furniture, tools, fixtures, computers and leasehold improvements must be declared annually; business inventory is not taxable.

Annual declaration

The Assessor says declarations are mailed to businesses in September and are due by November 1 each year. Confirm the current-year form and any weekend/holiday instruction before filing.

Need more time?

A written extension request must reach the Assessor by November 1. Do not assume an extension is automatic because the business filed in a prior year.

25% assessment penalty risk: Greenwich states that Connecticut law imposes a 25% penalty assessment for failure to file, omitted property or a late declaration when no filing extension was approved.
Closed or moved business? Do not ignore a declaration mailed to an old business. The Assessor provides an Affidavit of Business Move, Sale, or Termination; use the assessment route to correct the record before treating the later bill as a collection error.
Review official personal-property filing rules Find current Assessor forms
Official FY 2026–27 budget PDF

2025 revaluation and the 10.125 Greenwich mill rate

The July 2026 tax year combines a town-wide revaluation with a lower mill rate. Looking only at the mill-rate percentage change can therefore mislead a property owner whose assessed value changed substantially.

Assessment basis

Greenwich assesses taxable property at 70% of fair market value.

Revaluation date

The 2025 revaluation reflects value as of October 1, 2025 and became effective for the July 1, 2026 bill.

FY 2026–27 General Fund mill rate

10.125 mills, compared with 12.041 in the FY 2025–26 budget.

What the final budget calculation shows

Selected figures from the Town’s 2026–27 mill-rate calculation
Budget figure 2025–26 2026–27 Why it matters
Estimated Grand List $36.877B $46.228B Revaluation materially changed the taxable-value base.
Required tax levy $444.040M $468.045M The levy still rose even though the mill rate fell.
Mill rate 12.041 10.125 A lower rate does not automatically mean every property bill is lower.
Quick formula: one mill is $1 per $1,000 of taxable assessment. A simple General Fund estimate is assessment × 10.125 ÷ 1,000. Your actual tax bill controls because exemptions, credits, prorations or other account factors can alter the final amount.
Review official 2025 revaluation guidance Open the final FY 2026–27 mill-rate PDF
Board of Assessment Appeals

Greenwich assessment appeals: current 2026 status and evidence

Appeal the assessment—not the tax amount. The Board of Assessment Appeals can increase, decrease or leave an assessment unchanged. The mill rate and resulting tax dollar amount are not the issue the Board reviews.
Real estate / personal property

The 2025 Grand List written-application deadline was February 20, 2026 at 5 p.m.; those hearings began in March. That 2026 filing window is closed.

Motor vehicle

The Town currently lists a 2025 Grand List motor-vehicle hearing for September 10, 2026, 5–7 p.m. in the Gisborne Room. No appointment is required; the appeal application must be completed before meeting the Board.

What the 2025 Grand List real-property appeal form asked you to prepare

Parcel number, owner/appellant and property address
Town present value vs your requested land/building/total value
Clear reason for appeal and your opinion of value as of October 1, 2025
Acquisition date and purchase price
Recent appraisal copy, if available
Recent improvements and evidence supporting your value
Authorization evidence if an agent signs or appears
Correct mailing address for the Board’s notice
Before a future appeal: The Real Estate page recommends speaking with the Assessor first to correct errors or misinformation. If still aggrieved after a BAA decision, the Board page says an appeal to Connecticut Superior Court may be filed within 60 days of the outcome notice.

The PDF linked below is specifically the 2025 Grand List / February 20, 2026 real-property form. Use it to understand the evidence requested, not as a substitute for the form required in a later filing cycle.

Check current BAA instructions and motor-vehicle hearing View the dated 2025 Grand List appeal-form PDF
Credits and exemptions

Senior tax relief, veterans, blindness and disability

The Assessor—not the Tax Collector—administers Greenwich exemptions and credits. A credit reduces tax; an exemption reduces assessed value.

2025 Grand List senior/disabled local relief: 2026 filing cycle

This filing window is closed: The application period ran February 1 through May 15, 2026. Use the figures below only to understand that dated cycle; verify the next application, income limits and amounts when Greenwich posts them.
Key eligibility points from the Town’s 2025 Grand List information sheet
Requirement 2026-cycle guidance Practical proof
Age / status 65+ by Dec. 31, 2025; qualifying surviving spouse 60+; and/or disabled homeowner New senior applicants provide proof of age; disabled applicants provide current award proof.
Greenwich / residence Greenwich taxpayer at least one year; property is primary residence for at least 183 days/year Application and residency/ownership information.
Assessment ceiling Residence assessment could not exceed $2,281,335 on the 2025 Grand List Confirm Assessor record.
Income All-source income limit $86,500, including gross Social Security 2025 federal return, SSA-1099 and other qualifying-income documents.
Town status Applicant could not owe delinquent Greenwich taxes and first had to apply for eligible state programs Town/account review and state-program filing where applicable.
Dated local credit range: For that 2025-income cycle, the Town information sheet listed local credits from $699 to $2,654 depending on qualifying income and a deferral option of up to $3,000 for eligible taxpayers. Do not assume those figures carry into the next cycle.

Other Assessor-administered exemptions

Veterans

Greenwich lists benefits for qualifying resident veterans. DD-214 filing with the Town Clerk before October 1 is part of the Town’s published route for the basic veteran exemption.

Legally blind

The Town lists a $3,000 assessment exemption for qualifying applicants who file the required certification before October 1.

Disability

The Town lists a $1,000 assessment exemption for qualifying Social Security disability-pension recipients who file the award letter and application before October 1.

Review current credits and exemption rules Check current senior-relief documents
Search-intent disambiguation

Greenwich CT vs East Greenwich or West Greenwich RI

Search engines often mix similarly named municipalities. This page is for the Town of Greenwich, Connecticut at 101 Field Point Road.

Your bill says Greenwich, CT Use this page, Greenwich MyTaxBill and the Greenwich CT Assessor.
Your bill says East Greenwich, RI Do not use this CT portal. The Town of East Greenwich Tax Collector and East Greenwich tax assessor database are separate Rhode Island systems.
Your bill says West Greenwich, RI Do not use this CT portal. The Town of West Greenwich Tax Collector and assessment records are separate Rhode Island systems.
You only searched “Greenwich tax office” Verify the state and municipality printed on the bill before paying anything.
Payment safety

Before you submit a Greenwich tax payment

Municipality says Greenwich, Connecticut
Taxpayer or business name matches
Bill year / Grand List year is correct
Bill type is RE, PP, MV or supplemental as intended
You chose the intended real-estate installment
Online convenience fee is acceptable
Bank/card details are correct
You saved a confirmation or receipt
Town Hall visit

Greenwich Town Hall directions and visit checklist

Tax Collector: Town Hall first floor, Room 145
Bring bill/account identifier and tax year
Bring confirmation/check proof for a posting dispute
Bring cash only if the Town confirms the immediate DMV-release route applies
Greenwich Town Hall
101 Field Point Road
Greenwich, CT 06830

A lightweight directions link is used instead of an auto-loaded map to reduce page weight and third-party requests.

Open directions
Official action sources

Use these Greenwich sources when you need the live action

The page above summarizes the rules first. Open an official source when you need a live balance, form, current notice or account-specific decision.

Payment and collection
Assessment, forms and appeals
PDF audit used in this refresh: The final FY 2026–27 budget confirms the 10.125 mill rate, and the dated 2025 Grand List real-property appeal form shows the evidence requested for that closed appeal cycle. Those PDF details have been converted into the revaluation and appeal sections above rather than left as unexplained links.
Last source review: August 20, 2026. The live MyTaxBill page reported account information updated August 12, 2026 when audited. Balances, fees, special office hours, forms, relief thresholds and collection status can change; the taxpayer’s bill and responsible Town office control at the time of action.

Town of Greenwich Tax Collector FAQs

How do I pay a Town of Greenwich tax bill online?

Use the official Town of Greenwich MyTaxBill portal. Select Tax Bills for real estate, personal property, motor vehicle or supplemental motor vehicle bills, search the correct account, verify the Grand List or bill year and bill type, review the fee, submit payment, save confirmation and recheck that the payment posts.

What is the Town of Greenwich Tax Collector phone number?

The Tax Collector office phone number is 203-622-7891. In-person payment hours are Monday through Friday 8:30 a.m. to 3:30 p.m.; other Tax Collector business is handled Monday through Friday 8 a.m. to 4 p.m. at Town Hall, Room 145.

When are Greenwich CT property taxes due?

Real estate taxes are normally due July 1 and January 1. Motor vehicle and personal property taxes are normally due July 1, while supplemental motor vehicle tax is normally due January 1. Use the dated bill because weekends and holidays can move the final no-interest payment day; the July 2026 cycle became delinquent after August 3.

What fees apply to Greenwich online tax payments?

The Town currently lists a $2.00 fee for online EFT and a 2.50 percent convenience fee for credit card, Apple Pay or Google Pay. A returned payment carries a $20 fee and additional interest may be owed.

How do I check Greenwich tax records or payment history?

Use MyTaxBill for bills, balances and payment history; the Assessor for assessed values, Grand List data and property record cards; Town Clerk official records for deeds and mortgages; and GIS for parcel-map context.

What should I do if I did not receive a Greenwich tax bill?

Search the official tax portal and contact the Tax Collector for outstanding bills. Greenwich states that failure to receive a bill does not remove liability. Late payment is subject to 1.5 percent interest per month or part of a month, with a $2 minimum interest charge.

How do I get an immediate DMV release for delinquent Greenwich motor vehicle tax?

Confirm every delinquent motor vehicle bill and current payoff with the Tax Collector. The Town FAQ says an immediate DMV release requires full payment in cash at the Tax Collector office; payment by check carries a 10-day waiting period.

What is the 2026 Greenwich CT mill rate?

The Town’s final FY 2026-2027 budget shows a General Fund mill rate of 10.125 mills. Greenwich assesses taxable property at 70 percent of fair market value, and the 2025 revaluation became effective for the July 1, 2026 tax bill.

Should I contact the Greenwich Tax Collector or Tax Assessor?

Use the Tax Collector for bills, payments, balances, receipts, interest, delinquency and DMV release. Use the Assessor for assessed value, property records, motor vehicle adjustments, exemptions, senior relief and business personal-property declarations. Assessment appeals go to the Board of Assessment Appeals.

Is the Town of Greenwich Tax Collector the same as East Greenwich or West Greenwich?

No. This guide is for Greenwich, Connecticut. East Greenwich and West Greenwich are Rhode Island municipalities with separate tax collectors, assessor systems and payment portals. Verify the state printed on the bill before paying.

Independent information notice: TaxCollectors.org is not the Town of Greenwich, the Tax Collector, Assessor, Town Clerk, Connecticut DMV, Point & Pay or a tax-advice service. Do not send bank or card details to this website. Complete payments only through the official Town-authorized portal or office.