Dallas TX Tax Collector: Property Tax Search, Payment, Offices & Phone
Looking for the Dallas TX Tax Collector? The official government office is the Dallas County Tax Assessor/Collector. This page brings together the information Dallas County property owners usually need first: where to pay, how to search a tax account, current payment fees, deadlines, branch locations, mailing information and what to do when the problem belongs with an appraisal district instead.
Quick Answer: Dallas TX Tax Collector
The Dallas County Tax Assessor/Collector is the official county office for property-tax collection and other Tax Office services. Dallas County identifies John R. Ames, CTA as the Tax Assessor/Collector. The Tax Office’s main customer-service number is 214-653-7811. :contentReference[oaicite:10]{index=10}
For a property tax bill, the fastest route is usually the official Dallas County Property Tax Lookup/Payment Application. Dallas County also accepts property-tax payments online, by phone, by mail and in person. :contentReference[oaicite:11]{index=11}
The general Texas property-tax calendar used by Dallas County makes taxes due and payable on October 1, with taxes becoming delinquent after January 31. Penalty and interest are required on delinquent balances. :contentReference[oaicite:12]{index=12}
On this page
- What the Dallas Tax Office handles
- Property tax search and payment
- Payment methods and fees
- Deadlines and delinquency
- Partial payments and payment plans
- Mail and phone payments
- Dallas Tax Office locations
- Tax Collector vs appraisal district
- Common tax-payment problems
- Payment checklist
- Official links
- FAQs
What Does the Dallas County Tax Collector Handle?
The Dallas County Tax Office is broader than a property-tax payment counter. Its official site separates property tax, motor vehicle, administration and special-collection functions. For this page, the most relevant services are property-tax lookup, payment, delinquency information, payment arrangements and in-person Tax Office services.
Search & Pay Tax Bills
Look up a Dallas County property-tax account, review the amount due and access the county’s online payment service.
Open Property Tax SearchPartial Payments
If paying the full balance is not possible, Dallas County says it accepts partial payments and provides several payment-arrangement options subject to the applicable rules.
See Payment OptionsTax Office Branches
Dallas County lists Downtown, Garland, Grand Prairie, Mesquite, North Dallas, Oak Cliff and South Dallas locations for Motor Vehicle and Property Tax services.
View LocationsDallas County Property Tax Search and Payment
If your goal is simply to find out how much Dallas County property tax you owe, you do not need to start by visiting an office. Dallas County provides an online Property Tax Lookup/Payment Application designed to give taxpayers access to property-tax information and payment functionality. :contentReference[oaicite:13]{index=13}
Start with the official county search
Use the official Dallas County service rather than relying on a third-party balance calculator. The county’s application is the appropriate place to verify the account, current balance and payment information.
What to check before paying
- Correct property or account
- Tax year or years being paid
- Current balance
- Any delinquent balance
- Penalty, interest or collection charges shown by the official account
- Payment method
- Applicable processor fee
- Final confirmation after payment
Dallas County says you can also use the online application if you never received a paper tax statement. The county provides the same route for obtaining payment information and receipts. :contentReference[oaicite:14]{index=14}
Do not estimate a delinquent balance
If the account is already delinquent, avoid using a generic Texas or nationwide tax calculator to guess the amount required. Penalty, interest and collection circumstances can change the actual balance. Verify the account through the Dallas County Tax Office.
Dallas County Property Tax Payment Methods and Fees
Dallas County currently lists several payment methods. The processor fee matters most when you use a card or digital wallet; eCheck is listed with no additional fee. :contentReference[oaicite:15]{index=15}
| Payment method | Current official fee information | Useful point |
|---|---|---|
| ACH / eCheck | $0.00 | Dallas County lists no additional fee for eCheck. |
| Credit card | 2.05% of amount charged, minimum $2.85 | Processor convenience fee is non-refundable. |
| Debit card | $2.85 per transaction | Processor fee applies. |
| Digital wallets | 2.05% of amount charged, minimum $2.85 | Dallas County lists PayPal, Apple Pay, Google Pay and Venmo among online options. |
| Check / money order | Follow the county’s current payment instructions. | Make payment payable as directed by the Dallas County Tax Office. |
| Cash | No processor convenience fee listed for in-person cash. | Available for in-person payment at Tax Office locations. |
Dallas County states that credit/debit convenience fees are charged and collected by the card processor. It also lists a $30 returned-item fee for returned payments such as NSF, stop-payment or closed-account items. :contentReference[oaicite:16]{index=16}
For a simple online payment, compare the final amount before submitting
If you are choosing between eCheck and a card, the official fee schedule makes the difference clear: eCheck is currently listed at $0, while card and digital-wallet payments carry processor fees.
Dallas County Property Tax Deadline and Delinquency
Dallas County states that property taxes are due and payable October 1 and become delinquent if they are not paid on or before January 31. Texas law requires penalty and interest after the January 31 delinquency date. :contentReference[oaicite:17]{index=17}
| Point in the tax calendar | What it means |
|---|---|
| October 1 | Dallas County states property taxes are due and payable. |
| January 31 | Last day before the regular delinquency date. |
| February 1 | Unpaid balances are delinquent and applicable penalty and interest begin under state law. |
| April 1 | Dallas County says delinquent Business Personal Property accounts are turned over to the attorney under state law. |
| July 1 | Dallas County says delinquent accounts for other property are turned over to the attorney under state law. |
A mailed payment has a special timing issue
Dallas County states that mailed payments are credited according to the U.S. Postal Service postmark, not a postage-meter date. If a deadline is close, do not assume that putting an envelope into a mailbox automatically establishes the required payment date. :contentReference[oaicite:18]{index=18}
For the latest year-specific announcement, check the official Dallas County Tax Office notices because the county can publish payment reminders and operational information for a particular tax year.
Dallas County Partial Payments and Payment Plans
Not every taxpayer can pay the entire bill at once. Dallas County says the Tax Office accepts partial payments in any amount, at any time. The remaining unpaid amount can continue to accrue applicable penalty and interest after delinquency. :contentReference[oaicite:19]{index=19}
Pay What You Can
Dallas County says partial payments reduce the balance. For delinquent taxes, the county states that partial payments are applied to the oldest tax year due first in its payment-arrangement information.
Four-Payment Installment Option
Qualified homeowners with an Over-65, Disabled or Disabled Veteran exemption may be eligible to pay property taxes in four equal installments without penalty and interest when the program’s deadlines are met.
Homestead Payment Agreement
Dallas County also describes a payment agreement for qualifying homeowners with a homestead exemption after taxes become delinquent. Contact the Tax Office for account-specific eligibility.
Other Payment Arrangements
Dallas County lists arrangements for certain qualifying delinquent commercial, business personal property and residential accounts. Requirements depend on the account and applicable law.
Payment plans do not make penalty and interest disappear
Dallas County explains that penalty and interest continue to accrue during certain payment arrangements. If you are considering a plan, contact the Tax Office or the appropriate collection contact before assuming an arrangement freezes the balance.
Dallas County Property Tax Payment by Mail or Phone
Mailing address for property tax payments
Dallas County Tax Office
John R. Ames, CTA
Dallas County Tax Assessor/Collector
PO Box 139066
Dallas, TX 75313-9066
Dallas County lists this mailing address for property-tax payments. Checks should be prepared according to the county’s current instructions, and the county recommends including identifying contact information with mailed payments. :contentReference[oaicite:20]{index=20}
Pay property taxes by phone
Dallas County lists 1-877-253-0150 for property-tax payments by telephone. Debit and credit card processing fees apply. :contentReference[oaicite:21]{index=21}
Keep proof when mailing a payment
Because Dallas County uses the USPS postmark as the payment date for mailed payments, keep your mailing receipt and any tracking information when timing is important. The county has also issued notices about recent USPS postmark changes and recommends using a manual postmark or registered/certified mail when appropriate near a deadline. :contentReference[oaicite:22]{index=22}
Dallas County Tax Collector Offices and Hours
Dallas County currently lists seven Motor Vehicle and Property Tax branch locations. The Downtown Branch opens earlier than the others, while the remaining listed branches generally operate from 8:00 AM to 4:30 PM Monday through Friday. :contentReference[oaicite:23]{index=23}
Downtown Tax Office
500 Elm Street, Suite 1200, Dallas, TX 75202
Monday–Friday: 7:30 AM–4:30 PM
Garland Tax Office
140 N. Garland Avenue, Suite 101, Garland, TX 75040
Monday–Friday: 8:00 AM–4:30 PM
Grand Prairie Tax Office
106 W. Church Street, Suite 105, Grand Prairie, TX 75050
Monday–Friday: 8:00 AM–4:30 PM
Mesquite Tax Office
500 S. Galloway Avenue, Suite T101, Mesquite, TX 75149
Monday–Friday: 8:00 AM–4:30 PM
North Dallas Tax Office
6820 LBJ Freeway, Suite 1300, Dallas, TX 75240
Monday–Friday: 8:00 AM–4:30 PM
The county describes this branch as being at the southwest corner of Hillcrest Road and LBJ Freeway.
Oak Cliff Tax Office
702 E. Jefferson Boulevard, Suite 1100, Dallas, TX 75203
Monday–Friday: 8:00 AM–4:30 PM
South Dallas Tax Office
8301 S. Polk Street, Suite 1000, Dallas, TX 75232
Monday–Friday: 8:00 AM–4:30 PM
Check the official location page before travelling
Hours and operational status can change. Dallas County’s location information also currently carries an operational notice concerning repairs at the Records Building. If you specifically need the Downtown Administration location, verify the current status before making the trip. :contentReference[oaicite:24]{index=24}
Dallas Tax Collector vs Dallas County Appraisal District
A property-tax problem does not always belong to the Tax Collector. This is one of the most useful distinctions for Dallas-area property owners.
| Your question | Start with | Reason |
|---|---|---|
| How much tax do I owe? | Tax Collector | Tax billing and collection information. |
| How do I pay my tax bill? | Tax Collector | Payment processing and account information. |
| Why is my payment not showing? | Tax Collector | Payment posting and collection issue. |
| My property address is wrong | Appraisal District | Dallas County directs taxpayers to the local appraisal district for address corrections. |
| My property value is wrong | Appraisal District | Appraisal and valuation are handled through the appraisal system. |
| Homestead exemption question | Appraisal District | Exemption applications and appraisal records are handled by the appraisal district. |
| Delinquent tax balance | Tax Collector | Collection, payment and delinquency information. |
Why this distinction matters
The Tax Collector generally collects the taxes shown on the tax roll. The appraisal district determines or maintains appraisal information and exemptions. If you challenge the value of a property, sending the same question to the payment office may only delay the answer.
Which Local Taxes Does the Dallas County Tax Office Collect?
Dallas County does not collect every property tax in Texas. Its official jurisdictions page lists the taxing entities for which the Dallas County Tax Assessor contractually collects property taxes. The listed county jurisdictions include Dallas County, Dallas County Hospital District, Dallas College and certain delinquent Dallas County School District collections. :contentReference[oaicite:25]{index=25}
The county also lists multiple cities, including Dallas, Garland-area jurisdictions, Grand Prairie, Mesquite, Richardson, University Park, Carrollton, DeSoto, Lancaster, Seagoville, Balch Springs, Coppell, Addison, Glenn Heights, Highland Park and Sunnyvale, among others. :contentReference[oaicite:26]{index=26}
Your tax bill can contain more than one taxing entity
A Dallas-area property-tax bill may reflect multiple taxing jurisdictions. That is why a single generic “Dallas property tax rate” should not be treated as the amount for every property. The official account and tax statement are the better source for the actual bill.
Common Dallas Property Tax Problems and What to Do
I never received my tax statement
Dallas County says you can use the Property Tax Lookup/Payment Application to find the amount due and make a payment. You can also contact the Property Tax team or Customer Care Center.
My bill has the wrong address
Dallas County directs taxpayers to contact the local appraisal district to correct an incorrect property address.
I paid, but the account still looks unpaid
Keep the confirmation number, transaction date, amount and payment record. Dallas County says the confirmation number confirms an attempt to pay, so confirm with your financial institution that the transaction actually completed.
I received a delinquent notice after paying
Dallas County asks taxpayers to email the Property Tax team with their name, property address and copies of the cancelled payment check and delinquent notice so the office can research the account.
I cannot afford the full balance
Do not simply ignore the account. Dallas County accepts partial payments and lists several payment-arrangement options, depending on the account.
I am over 65 or disabled
Check whether you qualify for the county’s installment option. Dallas County lists a four-payment arrangement for qualifying homeowners with certain exemptions when the required installment deadlines are met.
How to Pay Dallas County Property Tax: Simple Checklist
- Open the official Dallas County Tax Office. Start at DallasCounty.org rather than a third-party payment advertisement.
- Open the property-tax lookup. Use the county’s Property Tax Lookup/Payment Application to locate the account.
- Check the property and balance. Make sure the property, tax year and amount due are correct.
- Choose your payment method. Compare eCheck, card, digital-wallet, phone, mail or in-person options.
- Check the processing fee. eCheck is currently listed at $0, while card and digital-wallet options have processor fees.
- Submit the payment. Review the final amount and account information before confirming.
- Save your proof. Keep the confirmation number, receipt and bank/card record.
- Follow up if the account does not update. Use the Dallas County Tax Office contact information and provide the payment details when requesting research.
Official Dallas County Tax Collector Links
The main official Tax Office page for property tax, motor vehicle and other Tax Office services.
Open Official Dallas County Tax Office
Search property-tax information and access the official payment application.
Open Property Tax Lookup & Payment
Check Dallas County branch addresses and current hours.
View Tax Office Locations
Official information about January 31 delinquency, postmarks and collection procedures.
View Deadlines & Delinquency
Current official information about eCheck, cards, digital wallets, mail, telephone and in-person payments.
View Payment Methods
Partial payments and qualifying installment or payment-arrangement options.
View Payment Arrangements
Dallas TX Tax Collector FAQs
What is the Dallas TX Tax Collector?
The official office is the Dallas County Tax Assessor/Collector. Dallas County currently identifies John R. Ames, CTA, as the Tax Assessor/Collector.
What is the Dallas County Tax Collector phone number?
The Customer Care Center number is 214-653-7811.
Where is the Dallas County Tax Collector office?
Dallas County has several Tax Office branches. The Downtown Branch is at 500 Elm Street, Suite 1200, Dallas, TX 75202. The Tax Office Administration location is at 500 Elm Street, Suite 3300.
What are the Dallas Tax Office hours?
The Downtown Branch is listed as Monday through Friday, 7:30 AM–4:30 PM. Most other Motor Vehicle and Property Tax branches are listed as 8:00 AM–4:30 PM.
How do I search my Dallas County property tax bill?
Use the official Dallas County Property Tax Lookup/Payment Application. You can also use it to access payment information if you did not receive a paper statement.
How do I pay Dallas County property taxes online?
Open the official Dallas County Tax Office and select the property-tax payment option. Search for the property and follow the payment instructions.
Is Dallas County eCheck free?
Yes. Dallas County currently lists ACH/eCheck with a $0.00 fee.
What is the Dallas County credit card tax payment fee?
The current official schedule lists a 2.05% credit-card fee with a $2.85 minimum.
What is the Dallas County debit card fee?
Dallas County currently lists a $2.85 per transaction debit-card fee.
Can I pay only part of my Dallas County property tax bill?
Yes. Dallas County states that it accepts partial payments in any amount at any time. The unpaid balance can continue to accrue applicable penalty and interest after delinquency.
When are Dallas County property taxes due?
Dallas County states that property taxes are due and payable October 1 and are delinquent if not paid on or before January 31.
What happens after January 31?
Penalty and interest are required by state law on taxes paid after January 31.
Can I pay Dallas County property taxes by phone?
Yes. The official Tax Office lists 1-877-253-0150 for property-tax payments by telephone. Card processing fees apply.
Can I mail my Dallas County property tax payment?
Yes. The official mailing address is Dallas County Tax Office, John R. Ames, CTA, Dallas County Tax Assessor/Collector, PO Box 139066, Dallas, TX 75313-9066.
Does Dallas County use the postmark date for mailed payments?
Yes. Dallas County states that mailed payments are credited according to the U.S. Postal Service postmark rather than a meter date.
Who corrects a wrong address on my Dallas County tax bill?
Dallas County directs taxpayers to contact their local Appraisal District for an incorrect property address.
Who handles property value and exemption questions?
The local appraisal district handles appraisal and many exemption matters. The Tax Collector handles collection and payment matters.
Can homeowners over 65 or disabled use a payment plan?
Qualified homeowners with an Over-65, Disabled or Disabled Veteran exemption may be eligible for a four-payment installment option if the program requirements and deadlines are met.
Does Dallas County offer delinquent tax payment arrangements?
Yes. Dallas County lists partial payments and several payment-arrangement options. Eligibility varies by property and taxpayer circumstances.
What if I paid my taxes but received a delinquent notice?
Dallas County asks taxpayers to contact the Property Tax team and provide their name, property address and copies of the cancelled payment check and delinquent notice so the account can be researched.
Before You Visit the Dallas Tax Collector
For most property-tax questions, the quickest first step is the official Dallas County online property-tax service. You can search the account, review the amount due and choose an available payment method without waiting in an office.
If you need to visit in person, choose the Dallas County branch that provides the service you need and verify the current location information before leaving home. If your problem is an assessed value, exemption or property-address record, check with the appropriate appraisal district instead of treating it as a payment-office problem.
TaxCollectors.org is an independent informational website. Use the official Dallas County Tax Office for the final account balance, payment confirmation, current fees, operational changes, deadlines and government instructions.
The TaxCollectors.org Editorial Team researches and reviews U.S. tax collector offices, property tax procedures, payment resources, deadlines, and official government links. TaxCollectors.org is an independent information publication operated by Quarks Systems Global Solutions.