Orleans Parish Tax Collector Office: Pay Tax Bill & Hours
If you are searching for an Orleans Parish Tax Collector, the office you normally need for New Orleans property-tax billing and collection is the City of New Orleans Bureau of Treasury. The Orleans Parish Assessor handles assessments, ownership records and exemptions, while Treasury handles tax bills and payments.
Use this page to find the official tax bill, compare payment methods and fees, check City Hall contact information, understand delinquent balances and know when an assessment question belongs with the Assessor instead.
City of New Orleans Bureau of Treasury
1300 Perdido St., Room 1W40, New Orleans
504-658-1712
No convenience fee listed by the City
2.49% processing fee
How to pay an Orleans Parish property tax bill
The City of New Orleans Treasury payment system accepts real estate and business personal property tax payments. You can search using a tax bill number or property address, review the bill and then choose an available payment method.
Orleans Parish property tax payment methods and fees
| Method | Current guidance | Important detail |
|---|---|---|
| E-check online | Available through the City payment portal | The City states there is no convenience fee. |
| Credit/debit card | Accepted online | A 2.49% processing fee applies. |
| Digital wallet | The City announced Apple Pay, Google Pay, PayPal and Venmo payment options in 2026. | The same 2.49% processing charge is listed for these methods. |
| Check, money order or cashier’s check | Include the tax bill information and use the correct Treasury mailing address. | |
| In person | City Hall, Room 1W40 | Treasury’s FAQ lists cash, checks, money orders and cashier’s checks for regular tax payments. |
Orleans Parish property tax office address, phone and hours
Room 1W40
New Orleans, LA 70112
Receipts and Disbursements handles web-payment corrections and reversals.
Office hours
The City payment portal lists Treasury office hours as Monday through Friday, 8:00 a.m. to 5:00 p.m. A July 2026 City Treasury notice lists the in-person City Hall counter as 8:00 a.m. to 4:55 p.m. Because holiday closures and emergency operating changes can occur, confirm current access before making a special trip.
When are Orleans Parish property taxes due?
Treasury’s general FAQ says property taxes are usually due January 31. The City can announce a different deadline for a particular tax year, so the current year’s bill and Treasury notice control.
For 2026 property taxes, the City announced that taxpayers had through February 28, 2026 to submit payment before interest began accruing. Current 2026 online accounts identify February 28 as the delinquency date.
If you never received the tax bill
Not receiving a mailed bill does not automatically stop interest. Treasury says delinquent notices are not routinely sent and interest is not waived simply because the original bill was not received. Search the property online or contact the Tax Research Unit if the bill is missing.
Where to mail an Orleans Parish property tax payment
Treasury’s current FAQ lists this mailing destination for property-tax payments:
P.O. Box 62600
New Orleans, LA 70162-2600
Make checks, money orders or cashier’s checks payable to City of New Orleans. Include the Parcel ID/address or Alt ID/tax bill number so Treasury can apply the payment to the correct account.
Treasury also advises against using a bank’s generic bill-pay service unless the full payment mailing address and account information can be included correctly.
Which Orleans Parish office handles your issue?
Orleans Parish Assessor
The Orleans Parish Assessor establishes property values and assessments and administers exemptions. If the assessed value, ownership, legal description or homestead exemption is wrong, Treasury generally cannot correct the underlying assessment.
Tax liens, tax sales and redemption in Orleans Parish
Louisiana’s tax-sale system changed effective January 1, 2026, and the City says additional implementation information is still being developed. That makes it especially important to use current Treasury guidance rather than older tax-sale instructions found elsewhere online.
For tax sales from 2025 and earlier, Treasury states that redemption generally requires the amount paid by the tax-sale purchaser, interest of 1% per month, a 5% penalty, current-year taxes and other indebtedness. The exact amount depends on the property and transaction.
What to do when a property-tax payment or bill looks wrong
The City says mailed or online records may take several business days to update. Keep your receipt and contact Treasury if the payment remains missing.
Contact the Orleans Parish Assessor. Treasury collects from the certified tax roll but does not set your assessed value.
Contact Receipts and Disbursements at 504-658-1715 for web-payment corrections or reversals.
Review the bill detail and contact the appropriate Treasury unit before assuming the charge is an error.
The mailing address used for tax bills comes from property records. Contact the Assessor if the owner’s mailing information needs correction.
Online payments must be for the full amount due. Treasury states that partial payments can be made by mail or in person, with remaining balances still subject to interest and fees.
Orleans Parish property-tax records and official links
Search the City’s current property-tax bill system by address.
View City-published Orleans Parish tax rolls by year and district.
Use the Assessor for assessment, exemption, ownership and legal-description questions.
Orleans Parish Tax Collector FAQs
Who is the Orleans Parish Tax Collector?
For property-tax billing and collection in Orleans Parish/New Orleans, the responsible local office is the City of New Orleans Bureau of Treasury. The Orleans Parish Assessor handles property assessments and exemptions.
Where can I pay Orleans Parish property taxes online?
Use the official City of New Orleans Treasury tax-bill and payment system at nola.gov. Confirm the property details before submitting payment.
Does New Orleans charge a fee for online property-tax payments?
The City states that e-check payments have no convenience fee. Debit cards, credit cards and listed digital-wallet options carry a 2.49% processing fee.
Can I make a partial Orleans Parish tax payment online?
No. Treasury states that online payments must cover the entire amount due. Partial payments may be made in person or by mail, but the unpaid balance remains subject to applicable interest and charges.
What are the Orleans Parish property tax office hours?
The City’s online payment page lists Treasury hours as Monday through Friday, 8:00 a.m. to 5:00 p.m. A July 2026 Treasury notice listed the City Hall counter as operating until 4:55 p.m., so checking current office access before visiting is sensible.
Who fixes a missing homestead exemption?
Contact the Orleans Parish Assessor. The Assessor determines assessment values and exemptions; the Bureau of Treasury collects taxes based on the certified tax roll.
What happens if Orleans Parish property taxes are late?
Treasury states that delinquent taxes accrue interest at 1% per month. Depending on the account, additional costs can apply, including tax-sale-related charges.
Where do I get help with an old tax sale?
Contact the City of New Orleans Tax Sales and Adjudications Unit at 504-658-1703 or TreasuryTSA@nola.gov for redemption information and account-specific calculations.
The TaxCollectors.org Editorial Team researches and reviews U.S. tax collector offices, property tax procedures, payment resources, deadlines, and official government links. TaxCollectors.org is an independent information publication operated by Quarks Systems Global Solutions.