Jacksonville Tax Collector: Property Tax, Offices & Phone
The Jacksonville Tax Collector search usually points to the Duval County Tax Collector. This guide helps you find the correct property-tax payment route, downtown and branch offices, current 2026 tax dates, payment fees, property-search resources and the right government office for your question.
TaxCollectors.org is an independent guide. Payments, tax records, appointments and official government services should be completed through the verified government sources linked below.
Quick Answer: What Is the Jacksonville Tax Collector?
The official local office is the Duval County Tax Collector, serving Jacksonville and Duval County, Florida. The Tax Collector handles collection and payment of property taxes and also operates service centers for transactions such as vehicle registration, driver license services and local business tax services.
The key distinction is simple: the Tax Collector collects the bill; the Property Appraiser handles property value, ownership and exemptions. If you are researching a tax deed or related court record, the Duval County Clerk may be the correct office instead.
Pay a tax bill
Use the official Duval property-tax route to search the bill, review the amount and make an online payment.
Find an office
Property-tax and local-business-tax payments are accepted at Tax Collector branch locations. Services vary by branch.
Fix a property record
For assessed value, ownership, exemptions or property-record questions, start with the Duval Property Appraiser.
How to Pay Jacksonville Property Tax Online
For a Duval County property-tax payment, start from the official Tax Collector website or the payment route linked by that office. The Tax Collector’s official property-tax page provides the online search-and-payment route and identifies the Tax Department as the contact for billing questions.
Before entering card or bank information
Confirm that the property is in Duval County, Florida, not another county with a similar name. Match the owner, property address, account information, tax year and amount shown before submitting payment.
- Open the official payment route. Start at the Duval County Tax Collector website rather than an unfamiliar search result or paid advertisement.
- Find the tax record. Use the property information available to you, such as owner name, address or account/parcel information.
- Check the bill. Confirm the property, tax year, amount due and any non-ad valorem assessments before continuing.
- Choose the payment method. Review the current processing fee shown by the official payment system before submitting a card payment.
- Save the confirmation. Keep the receipt or confirmation number until the official account reflects the payment.
Official online payment
Duval County’s online payment system accepts property-tax payments for real estate and tangible personal property tax.
View official online payment optionsDo not pay twice
If a payment has already been submitted but the account still looks unpaid, save the confirmation and bank/card record first. Contact the Tax Collector before making a second payment.
Jacksonville Property Tax Payment Fees
The official online-payments page currently states that property-tax credit-card payments carry a 2.5% processing fee with a $2.50 minimum. The fee is charged by the credit-card processing company, not retained by the Tax Collector’s Office. E-check payments are currently available at no charge.
| Payment route | Current official information | What to check |
|---|---|---|
| Online e-check | No fee listed on the current online-payments page. | Confirm the final checkout screen before submitting. |
| Online credit card | 2.5% processing fee, $2.50 minimum. | Review the total including the processor fee. |
| In person | Property-tax payments are accepted at branch locations. | Confirm branch hours and services before travelling. |
| By mail | Use the official tax-bill instructions and Tax Department mailing address. | Allow enough delivery time before the applicable deadline. |
Payment safety warning
The official Tax Collector site warns about non-government websites that process online vehicle renewals and charge additional fees. A search result that looks like a government page is not enough. Start with the official Jacksonville/Tax Collector domain or follow the payment link published by that office.
2026 Jacksonville Property Tax Dates and Discounts
The current official Duval Tax Collector calendar shows the 2026 property-tax collection cycle beginning November 1, 2026. The calendar also lists the monthly discount dates and the March 31, 2027 gross-amount deadline for the 2026 property-tax roll.
| Date | 2026 property-tax event | What it means |
|---|---|---|
| September 30, 2026 | Second installment due | Applies to taxpayers using the official installment plan. |
| November 1, 2026 | 2026 tax-roll collection begins | Current 2026 property-tax collection cycle starts. |
| November 30, 2026 | 4% discount | Current real-estate and tangible personal property taxes paid by the listed date receive the 4% discount. |
| December 31, 2026 | 3% discount | Check the current bill and official calendar. |
| January 31, 2027 | 2% discount | Check the current bill and official calendar. |
| February 28, 2027 | 1% discount | Check the current bill and official calendar. |
| March 31, 2027 | Gross amount due | Official calendar lists the property-tax due date. |
| April 1, 2027 | Penalty and interest assessed | Unpaid real-estate and tangible personal property tax accounts can become subject to penalty and interest. |
Why the year matters
A 2026 tax bill can have payment dates extending into 2027. Do not confuse the tax year with the calendar year in which the final payment is made.
Jacksonville Tax Collector Offices and Current Branch Update
The Duval County Tax Collector currently lists service centers in Jacksonville and Neptune Beach. Most listed locations show public hours of 8:30 AM to 4:30 PM, Monday through Friday. Property-tax and local-business-tax payments are accepted at all branch locations without an appointment, while motorist and specialty services vary by office.
Important 2026 branch change
St. Johns Square opened August 10, 2026 and replaced the former Kernan and Hogan branches. The official announcement says the new location is at 11160 Beach Blvd., Suite 121, Jacksonville, FL 32246.
Yates — Main Branch
231 E. Forsyth St., Jacksonville, FL 32202
Property taxes, local business taxes, administrative services, driver license, registration/title and selected specialty services.
Verify current branch detailsMandarin
10035 San Jose Blvd., Jacksonville, FL 32257
Property taxes, local business taxes, driver license, knowledge exams, road-test services and registration/title services are listed.
Check Mandarin detailsNeptune Beach
1505 Atlantic Blvd., Neptune Beach, FL 32266
Property taxes, local business taxes, driver license, knowledge exams, road tests and registration/title services are listed.
Check Neptune Beach detailsNorth Main Street
Suite 210, 12961 North Main St., Jacksonville, FL 32218
Property taxes, local business taxes, driver license, knowledge exams and registration/title services are listed.
Check North Main detailsRoosevelt
6331 Roosevelt Blvd., Suite 10, Jacksonville, FL 32244
Property taxes, local business taxes, driver license, registration/title, road tests and concealed-weapon services are listed.
Check Roosevelt detailsSoutel
4750 Soutel Drive, Jacksonville, FL 32208
Property taxes, local business taxes, driver license, knowledge exams, road tests, registration/title and HAZMAT services are listed.
Check Soutel detailsSt. Johns Square
11160 Beach Blvd., Suite 121, Jacksonville, FL 32246
The new full-service branch replaced Kernan and Hogan and lists driver license, road test, registration/title, property tax and local business tax services.
Read official branch announcementWestside
8299-10 W. Beaver Street, Jacksonville, FL 32220
Property taxes, local business taxes, driver license, knowledge exams, road tests, registration/title and HAZMAT services are listed.
Check Westside detailsDo not use an old Kernan or Hogan address
The official 2026 announcement states that Kernan permanently closed July 24, 2026 and Hogan closed September 2, 2026, with their services moved to St. Johns Square. Older directories can therefore show outdated Jacksonville branch information.
Jacksonville Property Search: Tax Bill vs Property Records
“Property search” can mean two different things in Jacksonville. If you want to find a tax bill, payment amount or payment record, use the Tax Collector’s property-tax system. If you want assessed value, ownership, exemptions or detailed property records, use the Duval County Property Appraiser.
Choose the search system by question
If an online tax record is difficult to find, check the property address, owner spelling, account or parcel information and tax year. Do not assume a missing search result means the property has no tax bill.
Jacksonville Tax Collector vs Property Appraiser vs Clerk
| Your question | Start with | Why |
|---|---|---|
| How much property tax do I owe? | Tax Collector | Billing and collection information. |
| Did my payment post? | Tax Collector | Payment and receipt questions belong with the collection office. |
| What is my property worth? | Property Appraiser | The Appraiser determines assessed/property values. |
| Why is my exemption missing? | Property Appraiser | Exemption and assessment records are handled there. |
| Who owns the property? | Property Appraiser | Ownership/property-record questions belong on the appraisal side. |
| Where is a tax-deed file? | Duval Clerk | The Clerk provides tax-deed and related court-record resources. |
| Federal income tax? | IRS | Local property-tax collection is not an IRS function. |
This separation can save a trip. A Tax Collector employee may be able to explain a bill or payment, but an underlying assessed-value or exemption record may need to be corrected by the Property Appraiser.
Duval County Property Tax Installment and Partial Payments
Duval County offers structured ways to pay property taxes, but the rules are different for an official quarterly installment plan and a current-year partial-payment arrangement.
Quarterly installment plan
The official 2026 application provides a four-installment schedule. The first payment is due June 30, 2026, followed by September 30, December 31 and March 31, 2027. Discounts apply under the published installment schedule.
Enrollment deadlines and eligibility should be checked against the current official application.
View official 2026 installment applicationPartial payment
Current-year partial payments can be accepted from November 1 through March 31, but the official rules say discounts are forfeited and partial payments are not accepted for delinquent taxes.
The partial-payment process requires an affidavit and is not available online or by phone.
View official partial-payment rulesJacksonville Tax Collector DMV, Tags and Vehicle Services
The Duval County Tax Collector also operates Florida motorist-service locations. That does not mean every branch provides every driver-license, testing or vehicle service.
Driver license
Several branches list driver-license and identification-card services. Service availability and testing options vary by location.
Registration & title
Branch listings include registration and title services, but new tags, duplicate paper titles and other transactions can have different requirements.
Road tests
Current branch information lists road tests at selected locations. Check the official location page before travelling because testing rules are branch-specific.
Driver-service fee reminder
The current official branch page lists a $6.25 service fee for driver-license transactions, including renewals, replacements and exams. Other state or transaction fees can apply separately.
Local Business Tax Receipt in Jacksonville
The Duval County Tax Collector also handles Local Business Tax Receipts. The official page says a business operating in Jacksonville/Duval County generally needs the receipt before starting business, including many home-based and one-person businesses.
Receipts run on an October 1 through September 30 cycle. The current official timeline lists September 30 as the renewal deadline. Businesses in Jacksonville Beach, Atlantic Beach, Neptune Beach and Baldwin may also have separate municipal requirements.
If the business name, location, ownership or classification changes, do not assume an ordinary renewal is enough. Review the official Local Business Tax instructions for the correct route and documentation.
Official Local Business Tax InformationCommon Jacksonville Tax Collector Problems
“I cannot find my tax bill”
Confirm that the property is in Duval County, Florida. Try the property address, owner information or account/parcel information. If the problem remains, check the Property Appraiser record and contact the Tax Collector.
“The amount looks wrong”
Separate a payment problem from a valuation problem. If the issue is assessed value, ownership or exemption, the Property Appraiser may be the correct office.
“My payment is not showing”
Do not immediately submit another payment. Keep your confirmation number, amount, date and bank/card record and contact the Tax Collector if the account does not update.
“My branch address is outdated”
Check the live official branch list. The 2026 St. Johns Square opening replaced the former Kernan and Hogan locations.
“I received a strange payment link”
Stop. Do not enter financial information into an unexpected link. Start again from the official Tax Collector website and follow its published payment route.
“I need a tax deed record”
Tax deed records are handled through the Duval County Clerk system. A delinquent tax balance and a tax-deed court/record question are not necessarily the same task.
What to Have Ready Before Calling or Visiting
Jacksonville Tax Collector Phone, Email and Mailing Address
Use the Tax Collector’s One Call Center for general routing and service questions.
Attn: Tax Department
231 E. Forsyth Street, Suite 130
Jacksonville, FL 32202-3370
Property-tax phone routing
The official property-tax page directs users needing additional information to the Tax Department at (904) 255-5700, option 4.
Downtown Jacksonville Tax Collector Location
Yates — Main Branch
231 E. Forsyth St.Jacksonville, FL 32202
Use the official branch page for current services and hours before travelling.
Official Jacksonville Tax Collector Resources
Duval County Tax Collector
The main official website for Jacksonville and Duval County Tax Collector services.
Open Official Tax Collector WebsiteProperty Tax Search and Payment
Use this route for Duval County real-estate and tangible personal property tax payment information.
Open Official Property Tax PageOnline Payments
Current payment methods and processor-fee information for property tax and other online services.
Open Official Online PaymentsBranch Locations
Check current office addresses, hours and service availability before visiting.
Open Official Branch DirectoryImportant Dates
Use the live official calendar for property-tax discounts, installment dates, business-tax deadlines and holiday closures.
Open Official Important DatesDuval County Property Appraiser
Use the official Property Appraiser for property value, ownership, exemptions and assessment information.
Open Property AppraiserDuval County Tax Deed Records
Use the official Clerk system when researching tax-deed files and related records.
Open Tax Deed SearchJacksonville Tax Collector FAQ
What is the official Jacksonville Tax Collector?
What is the Jacksonville Tax Collector phone number?
Where is the downtown Jacksonville Tax Collector office?
What are Jacksonville Tax Collector office hours?
How do I pay Duval County property tax online?
Is there a fee for paying Jacksonville property taxes online?
When are 2026 Duval County property taxes due?
What are the 2026 early-payment property-tax discounts?
Is the St. Johns Square Tax Collector office new?
Where do I search Jacksonville property values and exemptions?
Can I pay property taxes at a Jacksonville Tax Collector branch?
What if I already paid but my tax account still shows unpaid?
Who handles a Duval County tax deed record?
Is TaxCollectors.org the official Jacksonville Tax Collector?
Final Checklist Before You Pay or Visit
For most Jacksonville property-tax searches, the safest path is straightforward: identify the bill as Duval County, Florida, open the official Tax Collector payment route, verify the property and tax year, review the full amount and payment fee, then save your confirmation.
- Use the Tax Collector for billing, payment and collection questions.
- Use the Property Appraiser for value, ownership and exemption questions.
- Use the Clerk when your task involves tax-deed records or related court information.
- Check the live branch directory because Jacksonville’s office network changed in 2026.
- Do not trust unexpected payment links or lookalike government sites.
- For delinquent or disputed accounts, rely on the current official account and responsible government office rather than an old bill or general estimate.
Official-record reminder: This page is an independent guide and does not replace your tax bill, official payment confirmation, government record, legal notice or instructions from the responsible government office.