Pay Duval County Property Tax or Find the Right Jacksonville Office
The Duval County Tax Collector handles property-tax billing and payments for Jacksonville and Duval County. Use this page to reach the official payment service, confirm current office locations, understand annual tax deadlines, or determine when the separate Property Appraiser is the office you actually need.
As of October 2026, the Tax Collector lists eight regular branches accepting property-tax payments. Kernan and Hogan are closed, and the replacement St. Johns Square branch is open at 11160 Beach Boulevard, Suite 121.
Jim Overton
904-255-5700
Use option 4
Mon–Fri, 8:30 a.m.–4:30 p.m.
No appointment required at regular branches
How to pay Duval County property taxes online
Start from the official Duval County Tax Collector property-tax page rather than from an advertisement or an unofficial payment website. The Tax Collector collects the bill, while the Property Appraiser handles value, ownership and exemptions.
Duval County Tax Collector offices in Jacksonville
Property-tax and local-business-tax payments are accepted at all current regular Tax Collector branches without an appointment. Use the live branch page before traveling because office status, queues and service availability can change.
| Branch | Address | Regular hours | Property tax |
|---|---|---|---|
| Yates – Main | 231 E. Forsyth St, Jacksonville, FL 32202 | 8:30 a.m.–4:30 p.m. | Yes |
| Mandarin | 10035 San Jose Blvd, Jacksonville, FL 32257 | 8:30 a.m.–4:30 p.m. | Yes |
| Neptune Beach | 1505 Atlantic Blvd, Neptune Beach, FL 32266 | 8:30 a.m.–4:30 p.m. | Yes |
| North Main Street | 12961 North Main St, Suite 210, Jacksonville, FL 32218 | 8:30 a.m.–4:30 p.m. | Yes |
| Roosevelt | 6331 Roosevelt Blvd, Suite 10, Jacksonville, FL 32244 | 8:30 a.m.–4:30 p.m. | Yes |
| Soutel | 4750 Soutel Drive, Jacksonville, FL 32208 | 8:30 a.m.–4:30 p.m. | Yes |
| St. Johns Square | 11160 Beach Blvd, Suite 121, Jacksonville, FL 32246 | 8:30 a.m.–4:30 p.m. | Yes |
| Westside | 8299-10 W Beaver Street, Jacksonville, FL 32220 | 8:30 a.m.–4:30 p.m. | Yes |
Jacksonville property-tax dates and early-payment discounts
Duval County property-tax bills are mailed in November. For the standard annual payment cycle, paying earlier can reduce the amount due, while unpaid taxes become delinquent after the March payment period.
Annual collection begins. Standard early-payment discount: 4%.
Standard early-payment discount: 3%.
Standard early-payment discount: 2%.
Standard early-payment discount: 1%.
Annual taxes are due without an early-payment discount.
Unpaid annual property taxes become delinquent.
Tax Collector or Property Appraiser: which office do you need?
Jacksonville residents often use “tax office” for two different agencies. Choosing the correct one can prevent an unnecessary trip or phone call.
| Your question | Correct office | What that office handles |
|---|---|---|
| Tax bill or balance | Duval County Tax Collector | Billing, collections and payment status |
| Payment did not post | Duval County Tax Collector | Payment research and collection records |
| Assessed or market value | Duval County Property Appraiser | Property valuation |
| Owner or parcel record | Duval County Property Appraiser | Tax-roll property records |
| Homestead or other exemption | Duval County Property Appraiser | Eligibility and exemption applications |
| Dispute assessed value | Property Appraiser / Value Adjustment Board | Assessment review and petition process |
904-255-5700
904-255-5900
Installment plan and partial-payment options
Quarterly installment method
If estimated property taxes are more than $100, Duval taxpayers may apply for the statutory installment method on or before April 30 of the year in which they want to begin the plan.
| Installment | Due date | Published discount |
|---|---|---|
| First | June 30 | 6% |
| Second | September 30 | 4.5% |
| Third | December 31 | 3% |
| Fourth | March 31 | 0% |
The first installment must be paid to participate. If it is not paid by July 31, the official guidance says the account is removed from the installment method for that year and returns to annual billing.
Partial payments
Partial payments are a different option. Duval accepts them for eligible current-year real estate and tangible personal property taxes from November 1 through March 31 after a signed partial-payment agreement is placed on file.
- Early-payment discounts are forfeited.
- Partial payments are not available for delinquent taxes.
- The option is not available online or by phone.
- It is not available for an account already on the quarterly installment plan.
- It is not available when taxes are paid through a mortgage escrow account.
What to do if Duval County property taxes are already late
Do not rely on the amount printed on an old bill after the account becomes delinquent. Interest, fees or other collection costs can change the amount required to clear the account.
Duval County Tax Collector phone, office and mailing details
Use option 4 for property-tax questions.
For account-specific questions, include enough property information for staff to identify the record, but do not email sensitive banking or card information.
Property-tax correspondence
Duval County Tax CollectorAttn: Tax Department
231 E. Forsyth Street, Suite 130
Jacksonville, FL 32202
The official contact page separates property-tax correspondence in Suite 130 from several other Tax Collector services. Follow the address printed on the current bill or official form when it gives more specific mailing instructions.
Duval Jacksonville Tax Collector FAQs
Where can I pay Duval County property taxes?
You can begin with the official Duval County Tax Collector property-tax page for online service. Property-tax payments are also accepted at current regular Tax Collector branches without an appointment.
What is the Duval County Tax Collector phone number?
Call 904-255-5700. For property-tax questions, the Tax Collector directs callers to option 4.
What are the regular Jacksonville Tax Collector office hours?
Current regular branches publish Monday through Friday hours of 8:30 a.m. to 4:30 p.m. Check the live branch page for holidays or temporary operational changes before traveling.
Is the Kernan Tax Collector office still open?
No. The official site says Kernan permanently closed July 24, 2026. The former Hogan branch is also closed. St. Johns Square at 11160 Beach Blvd., Suite 121 is the replacement branch.
Do I need an appointment to pay property taxes?
No. The current branch page says property-tax and local-business-tax payments are accepted at all regular branches without an appointment.
Who handles Jacksonville homestead exemptions?
The Duval County Property Appraiser, not the Tax Collector, handles homestead and other property-tax exemptions, assessed values and property-record questions.
When do Duval County property taxes become delinquent?
For the standard annual cycle, unpaid property taxes become delinquent on April 1 after the March payment period ends.
Can I make partial property-tax payments?
For eligible current-year taxes, Duval offers a partial-payment option from November 1 through March 31 after a signed agreement is filed. Discounts are forfeited, and several exclusions apply, including delinquent taxes, mortgage-escrow accounts and accounts already using the quarterly installment plan.
The TaxCollectors.org Editorial Team researches and reviews U.S. tax collector offices, property tax procedures, payment resources, deadlines, and official government links. TaxCollectors.org is an independent information publication operated by Quarks Systems Global Solutions.