Shasta County Tax Collector: Pay Property Tax & Visit the Office
The Shasta County Treasurer-Tax Collector handles property tax collection for the county. Property owners can use the county’s official system to view or pay a tax account, pay by phone, mail a payment, or visit the Tax Collector counter in Redding.
Before paying, match the assessment number on the tax bill and review the payment method carefully because card, debit and e-check transactions can carry processing fees.
Shasta County Treasurer-Tax Collector
1450 Court Street, Suite 227, Redding, CA 96001
530-225-5511
Monday-Friday, 8:30 a.m.-4:30 p.m., excluding holidays
PO Box 991830, Redding, CA 96099-1830
How to pay Shasta County property tax online
Shasta County’s official online property-tax page lets taxpayers search assessment information and continue to the payment system. The county advises taxpayers to have the tax bill available because the assessment number is the most direct way to locate the correct account.
Ways to pay a Shasta County property tax bill
The Tax Collector offers several payment routes. The best option depends on how close you are to the delinquency deadline, whether you need proof of mailing, and whether you want to avoid a card-processing fee.
Use the county payment page for credit card, debit card or eligible e-check transactions. Processing fees apply.
The county lists its interactive phone-payment number as 844-784-9715.
Mail a check or money order to the Treasurer-Tax Collector, PO Box 991830, Redding, CA 96099-1830.
The office accepts cash, checks, money orders and credit/debit cards at 1450 Court Street, Suite 227, Redding. Card-processing fees still apply.
Shasta County identifies a drop box in the second-floor lobby at the Administration Center near the Tax Collector office. Follow the county’s current payment instructions when using it near a deadline.
Shasta County property tax due dates
Regular secured property taxes in Shasta County follow California’s standard two-installment schedule. The due date and the delinquency deadline are different, so paying after the due date does not necessarily mean a penalty has already attached.
| Installment | Due | Delinquent after | What happens if late |
|---|---|---|---|
| First installment | November 1 | December 10 | A 10% delinquent penalty applies after the deadline. |
| Second installment | February 1 | April 10 | A 10% delinquent penalty applies, plus applicable delinquency costs. |
The county states that electronic payments may be made through 11:59 p.m. Pacific Time on the regular December 10 and April 10 delinquency dates. In-person deadlines and rules for mailed payments are different, so do not assume an online cutoff applies to another payment method.
Online and card payment fees
Shasta County uses payment processors for electronic transactions. These processing charges are separate from the underlying property-tax amount and should be shown before you complete the transaction.
| Payment method | Published fee | Useful detail |
|---|---|---|
| Credit card | 2.25% | County guidance lists a $2.50 minimum fee for Point & Pay credit-card payments. |
| Debit card | $3.95 flat fee | Applied by the payment processor. |
| E-check | $1.50 flat fee | The county states this rate applies to eligible transactions of $100,000 or less. |
The county also publishes a monthly-payment service through EasySmartPay with different terms and fees. Review that service separately before enrolling because it is not the same transaction as making a standard one-time tax payment through Point & Pay.
How to find the correct Shasta County tax account
The Tax Collector’s search is organized around the assessment number. If you have the current bill, use the complete assessment number whenever possible rather than starting from an incomplete number.
Assessment-number ranges can represent different property-tax accounts
The county’s payment guidance distinguishes ordinary real-property assessments from several unsecured or supplemental categories. For example, business assessments, aircraft, boats, mobile homes and supplemental assessments can use different number ranges.
Shasta County Tax Collector address, phone and hours
Shasta County Administration Center
1450 Court Street, Suite 227
Redding, CA 96001
Monday through Friday
8:30 a.m. to 4:30 p.m.
County holidays excluded
Fax: 530-245-6488
PO Box 991830
Redding, CA 96099-1830
Paying Shasta County property tax by mail
Mailing a check remains an option, but the mailing date can matter when you are close to a delinquency deadline. The Tax Collector warns that some bank bill-pay envelopes and other permit-imprint mail may not receive a conventional USPS postmark.
Write the assessment number on the check and include the tax-bill payment stub when available. Make the payment payable as instructed by the Tax Collector.
If a valid postmark is important, the county recommends using a mailing method that provides acceptable evidence of the mailing date.
What to do if Shasta County property taxes are late
A missed regular installment can add penalties and costs. A property that remains delinquent can eventually become tax-defaulted, which is a more serious stage than simply missing the December or April installment deadline.
Check the current amount due with the Tax Collector. The regular delinquent penalty is generally 10%, with additional costs associated with an unpaid second installment.
Ask the Tax Collector for a current redemption amount and whether the property still qualifies for an Installment Plan of Redemption.
Contact the office promptly. Eligibility for an installment plan and redemption deadlines become more restrictive as the default ages and a sale approaches.
Do not rely only on the original confirmation. Check whether the county has posted the payment and ask what amount is now required.
Five-pay Installment Plan of Redemption
Shasta County describes a five-installment redemption plan for qualifying tax-defaulted property. A taxpayer generally must not already have taxes that have been defaulted for more than five years.
To open the plan, the county states that the taxpayer must make the required initial payment, including at least 20% of the total tax amount with applicable penalty and interest charges, and keep current-year property taxes paid by the required deadline. Interest continues on the unpaid defaulted balance.
| Issue | County guidance |
|---|---|
| Plan length | Up to five installments under the Installment Plan of Redemption. |
| Initial amount | At least 20% of the total tax amount including applicable penalty and interest charges. |
| Interest | The county states that 1.5% per month continues on the unpaid balance. |
| Current taxes | Current-year taxes must remain paid as required or the plan can default. |
| Starting the plan | Contact the Tax Collector and request the Installment Plan of Redemption application. |
Tax Collector vs. Assessor: who handles the problem?
The Tax Collector handles billing and collection. The Assessor handles property valuation and assessment information. Sending an assessment-value dispute to the Tax Collector can delay the answer because the collector generally does not set the assessed value.
| Your question | Start with |
|---|---|
| How much property tax do I owe? | Treasurer-Tax Collector |
| Did my payment post? | Treasurer-Tax Collector |
| Can I pay delinquent or defaulted taxes? | Treasurer-Tax Collector |
| Why is my assessed value this amount? | Shasta County Assessor |
| I need assessment or parcel-value information | Shasta County Assessor |
For assessment questions, the Shasta County Assessor is also located in the County Administration Center at 1450 Court Street. The county publishes the Assessor’s main phone number as 530-225-3600.
Common property-tax payment problems
Contact the Tax Collector and check the account. Failure to receive a bill does not automatically remove the responsibility to pay by the required deadline.
Do not assume an outage extends the deadline. The county tells taxpayers to use another available payment method when the online and telephone systems are unavailable.
Electronic transactions can take several business days to post. Keep the confirmation and contact the Tax Collector if the payment fails or remains unresolved.
If the lender previously impounded taxes, ask whether it paid all current installments. A payoff of the mortgage does not necessarily mean every current property-tax installment has been paid.
Start with the Assessor rather than the Tax Collector. Assessment disputes and payment collection are separate functions.
Ask the Tax Collector whether the property still qualifies for the Installment Plan of Redemption before the account reaches a stage where the plan can no longer be opened.
Shasta County Tax Collector FAQ
What are the Shasta County Tax Collector office hours?
The Tax Collector’s regular published public hours are Monday through Friday from 8:30 a.m. to 4:30 p.m., excluding holidays. The county has published longer hours on regular secured-property-tax delinquency dates, but verify the current schedule before visiting.
Where is the Shasta County Tax Collector office?
The office is in the Shasta County Administration Center at 1450 Court Street, Suite 227, Redding, CA 96001.
Can I pay Shasta County property taxes online?
Yes. Shasta County provides an official View/Pay Property Taxes Online service. Electronic payment methods carry processor fees, so review the fee shown before submitting the transaction.
What are Shasta County property tax due dates?
Regular secured-property-tax installments are due November 1 and February 1. They generally become delinquent after December 10 and April 10 respectively, subject to weekend and legal-holiday rules.
What number should I call about a property tax bill?
Call the Shasta County Treasurer-Tax Collector at 530-225-5511 for property-tax payment and collection questions.
Can I make payments on tax-defaulted property?
Some taxpayers may qualify for Shasta County’s Installment Plan of Redemption. Eligibility depends on the age and status of the default, and the plan requires continuing payments and current taxes to remain properly paid.
Does a payment confirmation mean my tax is fully paid?
Not necessarily. Shasta County says electronic-payment confirmations are conditional until funds are confirmed and the transaction is fully processed. Posting may take up to five business days.
Official Shasta County property-tax resources
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