Chicopee Tax Collector: Pay Taxes, Office Hours & Address

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TaxCollectors.org — Independent Chicopee, Massachusetts tax collector guide Reviewed for 2026 payment, office, bill dates and online pay intent
Chicopee Tax Collector
City of Chicopee MA tax collector guide

Chicopee Tax Collector: Pay Taxes, Office Hours & Address

If you are searching for the City of Chicopee MA Tax Collector in 2026, this independent guide helps you pay Chicopee real estate tax, personal property tax, motor vehicle excise, boat excise and water/sewer/storm bills online, find the Collector’s Office address, check office hours, call the right phone number, use the payment drop box, mail a payment, avoid bank bill-pay delays, understand bill dates, and know when to contact the Assessor instead of the Collector.

Pay bills online Chicopee links taxpayers to UniPay for Collector online bill pay. Verify bill number, year, type and amount before paying.
Office address Collector’s Office, City Hall Annex, 274 Front Street, 2nd Floor, Chicopee, MA 01013.
Office hours Official Collector page lists Monday-Friday, 9:00 AM-5:00 PM. Verify holidays before visiting.
Due-date help Real estate and personal property are semi-annual. Motor vehicle excise and late bills need extra care.
Chicopee · Hampden County MA Real estate + personal property Excise + water/sewer/storm Bank bill-pay delay warning included
413-594-1480 Collector’s Office phone
274 Front St City Hall Annex location
9 AM-5 PM Monday-Friday hours
Nov 1 / May 1 Real estate bill dates
Fast answer

The Chicopee Tax Collector is the City Collector’s Office. The official page lists Sandra Peret, City Collector, at City Hall Annex, 274 Front Street, 2nd Floor, Chicopee, MA 01013. The office phone is 413-594-1480, fax is 413-594-1479, and hours are listed as Monday-Friday, 9:00 AM-5:00 PM. Chicopee accepts online payments for boat excise, motor vehicle excise bills only for on-time payments, personal property, real estate and water/sewer/storm bills through the Collector’s Online Bill Pay link.

Official source: Chicopee Collector’s Office and Chicopee Online Bill Pay.
Start here

City of Chicopee MA Tax Collector: What This Office Handles

The Chicopee Collector’s Office handles tax and municipal bill collection tasks for the City of Chicopee, Massachusetts. This includes payment help for real estate, personal property, motor vehicle excise, boat excise and water/sewer/storm bills.

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Use the Collector’s Office when you need to pay a bill, confirm whether a payment posted, mail a check, use the drop box, ask about credit card payment fees, request a duplicate tax bill, or understand why a payment may be late. Use the Assessor’s Office when your question is about property value, ownership on the assessment database, tax rate, exemptions, abatements, parcel records or property tax assistance.

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Find your county tax collector: Visit taxcollectors.org to find your county tax collector office, payment portal and deadlines. Paying online through your county portal is the fastest way to stop penalty accrual.
Official source: Collector’s Office and Assessor’s Office.

Use Collector for payment

Tax bill payment, online bill pay, mail payments, drop box payments, office payments, payment status, duplicate bill request and late payment questions.

Use Assessor for value

Assessment, real estate database, property owner record, tax rate, exemptions, abatements and parcel/property record issues.

Use official UniPay before paying

Always confirm bill number, bill type, year, name, amount and whether the motor vehicle excise bill is still eligible for online on-time payment.

Payment workflow

How to Pay City of Chicopee Taxes Online

Chicopee’s Online Bill Pay page says the Collector’s Department accepts online payments for boat excise, motor vehicle excise, personal property, real estate and water/sewer/storm bills. Use the official Collector’s Online Bill Pay link and verify the bill before submitting payment.

1

Open the official Collector’s Online Bill Pay

Use Chicopee’s official Online Bill Pay page or the UniPay link connected to the Collector’s Department. Avoid unofficial bill-pay pages and third-party pages that are not linked from Chicopee’s website.

Open Chicopee Online Bill Pay page
2

Choose the correct bill type

Select the right category: real estate, personal property, motor vehicle excise, boat excise or water/sewer/storm. Choosing the wrong bill type can delay posting or create confusion.

3

Have your bill number ready

The Collector’s page tells taxpayers to have the bill number and checkbook or credit card ready before proceeding. Match the name, address, bill year and amount before paying.

Read official Collector payment instructions
4

Review credit card fee warnings

Chicopee’s Collector page states there is a fee for credit card payments. Review the checkout fee before submitting. If cost matters, compare available payment methods.

Use the payment method planning tool
5

Save proof and check posting

Save the confirmation number, bill type, amount, payment date and account details. If you pay near the deadline, check later that the Collector’s Office received the payment on time.

Important bank bill-pay warning

The Chicopee Collector’s page warns that when you pay online through your bank, the bank mails the city a check, and the city may not receive it for 7 days. Plan ahead because payment is considered made when received by the Collector’s Office, not when your bank starts the bill-pay process.

Office details

Chicopee Tax Collector Office Address, Phone, Fax and Staff Contact

The official Collector’s Office page lists the office at City Hall Annex, 274 Front Street, 2nd Floor, Chicopee, MA 01013. Call before visiting if your issue involves a late bill, bank bill-pay delay, excise demand, duplicate bill, assessment question, or exemption matter.

Collector’s Office

Official City Collector payment office

City CollectorSandra Peret
Office phone413-594-1480
Fax413-594-1479
City Hall main413-594-1400
HoursM-F, 9 AM-5 PM

Office Address

In-person payment and mail location

BuildingCity Hall Annex
Street274 Front Street
Floor2nd Floor
City / ZIPChicopee, MA 01013
Drop box274 Front Street entrance
Official source: Chicopee Collector’s Office and Collector’s Office Staff Directory.
Visit planning

Chicopee Tax Collector Office Hours and Best Time to Call

The official Collector’s Office page lists hours as Monday through Friday, 9:00 AM to 5:00 PM. City Hall general contact information also lists Monday-Friday, 9:00 AM to 5:00 PM. Always verify current holiday closures before visiting.

Best time to call

Call earlier in the business day, especially near November 1, May 1, excise due dates, water/sewer due dates, or after a bank bill-pay delay.

Before visiting

Bring your bill, bill number, plate number for excise if relevant, payment method, prior receipt and any duplicate-bill request details.

Do not wait until closing

Payments received after deadlines can trigger interest or other charges. The Collector page says payment is considered made when received by the office.

Real estate and personal property

Chicopee Real Estate and Personal Property Tax Bill Dates

Chicopee’s Bill Dates page lists real estate and personal property bills on a semi-annual schedule. The first half is due November 1 or 30 days from the date of mailing, and the second half is due May 1.

First half bill

Due November 1 or 30 days from the date of mailing. Check the bill issue date if the fall tax bill was mailed on a different date.

Second half bill

Due May 1. Chicopee’s Assessor page explains the second half tax bill is mailed on April 1 and due May 1.

No bill received?

The Tax Bill & Cycle page says payment is due on time whether or not you received the tax bill. Contact the Collector’s Office to request a duplicate bill.

Official source: Chicopee Bill Dates and Tax Bill & Cycle.
Mail payment

Mailing Chicopee Tax Payments and Avoiding Late Posting

Chicopee’s Collector page says to mail a check or money order along with the payment stub using the envelope provided or to the Chicopee Collector’s Office at 274 Front Street, Chicopee, MA 01013.

Mail Payment

Use with the bill stub and enough mailing time

OfficeChicopee Collector’s Office
Street274 Front Street
CityChicopee, MA 01013
Payment typeCheck or money order
IncludePayment stub / bill number

Mail Timing Warning

Payment is made when received by Collector

Bank bill payBank may mail a check
City warningMay not arrive for 7 days
Late riskInterest and charges may apply
Best practiceMail early and keep proof
Official source: Chicopee Collector’s Office payment instructions.
Drop box

Chicopee Tax Collector Payment Drop Box

Chicopee’s Collector page says the payment drop box is located at the City Hall, 274 Front Street entrance. The page says to use the drop box for payments by check or money order and not to leave cash.

Use for

Check or money order payments when the office is not convenient, provided you include the right bill stub or bill details.

Do not use for

Cash payments, unclear bill payments, wrong account numbers, or payments where you need immediate counter assistance.

Keep proof

Write down the date, amount, check number, bill number and bill type. Later confirm the payment posted.

Practical tools

Chicopee Tax Payment Tools for Planning Before You Pay

These tools are planning helpers only. They do not replace the official Chicopee bill balance, UniPay checkout, Collector’s Office, Assessor’s Office, legal notice or professional advice.

Payment Method Readiness Checker

Use this before paying online, by mail, bank bill pay, in person or drop box.

Choose a bill type and payment method to get a practical reminder before paying.

Real Estate Tax Date Checker

Use this if you are planning a real estate or personal property payment.

Select the bill and situation for a planning reminder.
Collector vs assessor

Chicopee Tax Collector vs Chicopee Assessor: Which Office Do You Need?

The Collector collects and posts payments. The Assessor handles valuation, property data, tax rates, exemptions, abatements and the real estate database. Calling the correct office saves time.

Your question Correct office Why
I need to pay or confirm a tax bill. Collector’s Office Payment, posting, duplicate bill and collection questions belong with the Collector.
My property value or owner record looks wrong. Assessor’s Office Assessment records and property data are handled by the Board of Assessors.
I need an exemption or tax assistance. Assessor / Property Tax Assistance Chicopee lists relief programs such as exemptions, Tax-Ade and Senior Work-Off under property tax assistance.
I need to pay on-time motor vehicle excise. Collector’s Office / Online Bill Pay Chicopee accepts motor vehicle excise bills online only for on-time payments.

The Assessor’s Office page lists the Assessor contact phone as 413-594-1430 for questions about assessment. Use the Collector’s Office phone 413-594-1480 for tax payment questions.

Official source: Chicopee Assessor’s Office and Chicopee property database.
Excise tax

Chicopee Motor Vehicle Excise Tax and Boat Excise Payment Help

Chicopee’s Online Bill Pay page lists boat excise and motor vehicle excise among Collector’s Department payments. The Collector’s Office page says online payments include motor vehicle excise bills only for on-time payments.

Motor vehicle excise

Use the official online payment link for on-time excise bills. If the bill is already late, check instructions carefully because overdue excise may follow a demand or deputy collector process.

Boat excise

Chicopee’s Online Bill Pay page lists boat excise as a Collector’s Department payment type. Verify bill number and amount before paying.

Late excise warning

Massachusetts motor vehicle excise rules can involve demand, warrant and collection steps after nonpayment. If your excise bill is late, contact the Collector or follow the official overdue-payment route.

Official source: Chicopee Online Bill Pay and Massachusetts motor vehicle excise guide.
Senior and relief help

Chicopee Property Tax Assistance, Exemptions, Tax-Ade and Senior Work-Off

Chicopee’s Property Tax Assistance page lists exemptions and local assistance resources. It says Massachusetts law provides reductions for qualifying owner-occupants and lists categories such as blind, elderly, surviving spouses and veterans with service-connected disabilities.

Exemptions

Chicopee lists property tax exemptions for qualifying homeowner-occupants, including blind, elderly, surviving spouse and certain veteran/disability categories.

Tax deferral

The Property Tax Assistance page describes Clause 41A tax deferral rules, including age and residency requirements. Confirm eligibility with the Assessor.

Do not ignore payment dates

An exemption or assistance question does not automatically pause payment deadlines. Ask the city what to pay while an application or correction is pending.

Official source: Chicopee Property Tax Assistance.
Property lookup

Chicopee Property Tax Records, Real Estate Database and Parcel Lookup

If you are searching for Chicopee property tax records, property tax lookup by address, Chicopee real estate database, Chicopee assessor property search, or tax bill by owner name, start with the official Assessor/property database and then use the Collector for payment questions.

The Chicopee property database lets users search properties by street address, owner name, or map-block-lot. The page also tells users to contact the Assessor’s Office at 413-594-1430 for assessment questions. Do not use a property database value as proof that a tax payment has posted; payment status belongs with Collector records.

Official source: Chicopee property database.

Search by address

Use this when you know the street address but do not have the parcel or bill information.

Search by owner

Useful for ownership research, but current ownership can differ from assessment-cycle data. Verify with official records.

Search by map-block-lot

Best for precise parcel research when you have the assessment record, deed information, or prior tax documents.

Avoid wrong payment

City of Chicopee Tax Collector vs Chicopee City Hall, Assessor, Treasurer and Third-Party Pay Sites

Search results may show “Chicopee Treasurer,” “Chicopee tax assessor,” “Chicopee online bill pay,” “UniPay Chicopee,” “doxo Chicopee,” or “municipal online payments.” Before paying, confirm the bill type and that the payment link is the official route connected to the City of Chicopee.

Collector’s Office

Use for tax payment, payment status, duplicate bill and Collector online bill pay questions.

Assessor’s Office

Use for assessment value, property database, tax rate, exemptions and abatements.

Third-party pay sites

Do not assume a third-party payment page is official. Use official Chicopee links when paying tax or municipal bills.

Video help

Chicopee Tax Collector Video

A Chicopee TV video related to the City Collector appears online. Because staff, office rules and payment systems can change, use the video as background only and rely on the official Collector’s Office page for payment steps, current phone number, address, hours and bill-pay rules.

Video source: Chicopee TV City Collector video.
Map and directions

Chicopee Tax Collector Map: City Hall Annex, 274 Front Street

Use this map for directions to the Chicopee Collector’s Office at City Hall Annex, 274 Front Street, 2nd Floor, Chicopee, MA 01013. The drop box is listed at the City Hall 274 Front Street entrance.

Map search: City Hall Annex, 274 Front Street, Chicopee, MA 01013. Confirm hours, parking, holiday closures, accepted payment method and whether your issue belongs to the Collector or Assessor before visiting.

Bring if visiting

  • Tax bill or bill number
  • Payment stub if available
  • Check, money order, cash or card if accepted
  • Prior payment confirmation
  • Plate/bill information for excise

Call first if

  • The bill is already late.
  • Your bank mailed a payment.
  • You did not receive your tax bill.
  • You need an assessment or exemption answer.
  • You are handling an excise demand or overdue bill.
FAQ

Chicopee Tax Collector FAQ

These answers cover the main search intent behind City of Chicopee MA tax collector, Chicopee online bill pay, Chicopee real estate tax, excise tax, office hours, address, phone number, bill dates, drop box, duplicate tax bill, Assessor routing and property tax assistance.

Who is the Chicopee Tax Collector?

The Chicopee Tax Collector function is handled by the City Collector’s Office. The official Collector’s Office page lists Sandra Peret as City Collector.

How do I pay City of Chicopee taxes online?

Use the official City of Chicopee Online Bill Pay page and the Collector’s Online Bill Pay link. Chicopee lists online payments for boat excise, motor vehicle excise, personal property, real estate and water/sewer/storm bills.

What is the Chicopee Tax Collector phone number?

The official Collector’s Office page lists the office phone as 413-594-1480 and fax as 413-594-1479.

Where is the Chicopee Collector’s Office?

The Collector’s Office is listed at City Hall Annex, 274 Front Street, 2nd Floor, Chicopee, MA 01013.

What are the Chicopee Collector’s Office hours?

The official Collector’s Office page lists hours as Monday through Friday, 9:00 AM to 5:00 PM. Verify holiday closures before visiting.

When are Chicopee real estate taxes due?

Chicopee’s Bill Dates page lists real estate and personal property bills as first half due November 1 or 30 days from the date of mailing, and second half due May 1.

Can I pay Chicopee motor vehicle excise online?

Chicopee lists motor vehicle excise among Collector online payments, and the Collector’s Office page says motor vehicle excise bills are accepted online only for on-time payments.

Where do I mail Chicopee tax payments?

Mail a check or money order with the payment stub to Chicopee Collector’s Office, 274 Front Street, Chicopee, MA 01013.

Does Chicopee have a tax payment drop box?

Yes. The Collector’s Office page says the payment drop box is located at the City Hall, 274 Front Street entrance. Use check or money order and do not leave cash.

What if I pay through my bank’s online bill pay?

The Collector’s Office page warns that bank online bill pay may mail a check to the city and it may not be received for 7 days. Allow enough time to avoid late fees.

Who handles Chicopee property value or exemption questions?

The Assessor’s Office handles assessment and property value questions. Property Tax Assistance resources cover exemptions, tax deferrals, Tax-Ade, Senior Work-Off and veteran-related programs.

Is TaxCollectors.org the official Chicopee website?

No. TaxCollectors.org is an independent informational guide. Always verify final bill balance, payment posting, due dates, office hours, fees and official instructions directly with the City of Chicopee.

Final summary

Best Way to Use This Chicopee Tax Collector Guide

Start with the official Chicopee Collector’s Office page, then use the official Online Bill Pay link if you are paying real estate, personal property, boat excise, on-time motor vehicle excise, or water/sewer/storm bills. Before paying, confirm bill number, bill type, year, owner/name, address, amount and payment method.

Payment source: City of Chicopee Online Bill Pay.

For office service, call the Collector’s Office at 413-594-1480. Visit or mail to City Hall Annex, 274 Front Street, 2nd Floor, Chicopee, MA 01013. Use the drop box at the City Hall 274 Front Street entrance only for check or money order payments, and do not leave cash.

Office source: Official Chicopee Collector’s Office.

Independent guide and official-source warning

This TaxCollectors.org page is an independent guide for people searching for Chicopee Tax Collector, City of Chicopee MA tax collector, Chicopee online bill pay, Chicopee real estate tax, Chicopee motor vehicle excise, office hours, address, phone number, tax bill dates, payment drop box, duplicate bill, Assessor routing and property tax assistance. It is not the official City of Chicopee Collector’s Office, Assessor’s Office, Massachusetts Department of Revenue, legal adviser, mortgage servicer or tax adviser.

Before paying, mailing documents, using the drop box, visiting an office, relying on bill dates, requesting a duplicate bill, handling late excise, applying for exemption, or using third-party payment tools, verify current details directly with official Chicopee and Massachusetts sources. Payment methods, credit card fees, office hours, online systems, due dates, interest and contact routing can change.