Orange County, Florida · Offices, appointments, tags and tax help
Choose the Right Scott Randolph Office Before You Go
Scott Randolph is the Orange County Tax Collector. If you need a tag renewal, driver license, state ID, title, road test, property-tax payment or appointment, the correct office and booking path depend on the service.
This guide compares West Oaks Mall, Sand Lake, Lee Vista and Orlando-area options, then shows what to bring, which phone option to use and which tasks can be finished online.
County-residency rule: the official locations page says Orange County Tax Collector offices are open to Orange County residents only. Road-test appointments also use a separate booking system and are limited to Orange County residents.
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What You Owe if You Wait
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Tax Lien Warning
⛔ Texas Attorney Fee Warning: After July 1, delinquent property taxes are referred to a collection attorney. An additional 15–20% attorney fee is added on top of your penalty and interest. On a $5,000 tax bill, this adds $750–$1,000 instantly. Pay before July 1 to avoid this.
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Cost of Waiting — Pay Sooner vs Later
If You Pay On
Days Late
Penalty
Interest
Total Owed
Extra Cost
Rates are estimates based on state statutory data. Always verify with your county tax collector.
Find your county tax collector: Visit taxcollectors.org to find your county tax collector office, payment portal and deadlines. Paying online through your county portal is the fastest way to stop penalty accrual.
Tax Department
Option 2 · tax-specific help
Wednesday opening
Most branches open at 9:00 a.m.
General mail
P.O. Box 545100, Orlando, FL 32854
Fast answer
Which office should you choose?
W
West / Ocoee
Use West Oaks Mall for full motorist services, road tests, CDL work and Hazmat services.
S
South Orlando
Sand Lake handles licenses, tags/titles, written tests, road tests, parking permits and CDL services.
L
Southeast / Lake Nona side
Lee Vista & 417 offers similar full motorist services near SR 417.
Do not choose by distance alone. Match the service first. Downtown does not list road tests, while West Oaks, Sand Lake and Lee Vista do.
Choose the task you need to finish
Use the page like a service desk—jump directly to your transaction.
Office comparison
West Oaks Mall, Sand Lake, Lee Vista and Orlando offices
Published Orange County Tax Collector branch information
Office
Address
Hours
Important service detail
West Oaks Mall
9401 W. Colonial Dr., Suite 360, Ocoee, FL 34761
8:30–5:00; 9:00 Wednesday
Road tests, written tests, tag/title, DL/ID, Hazmat and CDL services.
Sand Lake
730 Sand Lake Rd., Suite 106B, Orlando, FL 32809
8:30–5:00; 9:00 Wednesday
Road/written tests, tag/title, DL/ID, permits and CDL services.
Lee Vista & 417
6050 Wooden Pine Dr., Suite 100, Orlando, FL 32829
8:30–5:00; 9:00 Wednesday
Road/written tests, tag/title, DL/ID, permits and CDL services.
Downtown / Rosalind
301 S. Rosalind Ave., Orlando, FL 32801
8:30–5:00; 9:00 Wednesday
DL/ID, tag/title, surrender tag, written tests, hunting/fishing and parking permits; road tests are not listed.
Clarcona
4101 Clarcona Ocoee Rd., Orlando, FL 32810
8:30–5:00; 9:00 Wednesday
Road tests plus Hazmat and CDL services.
University
10051 University Blvd., Orlando, FL 32817
8:30–5:00; 9:00 Wednesday
Road tests, Hazmat, CDL and Florida birth certificates until 4:00 p.m.
West Oaks Mall is in Ocoee, not Orlando. This matters when entering a map address or searching “Scott Randolph Tax Collector Orlando.” Use 9401 W. Colonial Dr., Suite 360, Ocoee, FL 34761.
How to make the correct Scott Randolph Tax Collector appointment
Choose the transaction firstKnow whether you need a driver license, ID, title, tag, written test, road test or tax-related service before selecting a branch.
Confirm Orange County residencyThe official site states its offices are open to Orange County residents only.
Use the regular appointment path for non-road-test servicesStart from the official locations page or homepage so you enter the current scheduling system rather than an old SmartPass link.
Select a branch that actually performs your serviceFor example, do not choose Downtown for a road test because the official location list does not show road tests there.
Save the booking confirmationKeep the date, office, service type and confirmation information accessible on your phone.
Recheck documents before leaving homeA valid appointment does not replace required identity, insurance, title or registration documents.
Avoid old appointment links. Orange County has changed appointment systems over time. Start from the current official website instead of bookmarks, old news stories or third-party appointment pages.
The current official locations page states that road-test appointments are available at five offices and link to OOSI’s secure booking/payment system. The listed appointment fee is $45.
West Oaks Mall
Road-test appointment listed.
Sand Lake
Road-test appointment listed.
Lee Vista & 417
Road-test appointment listed.
Clarcona
Road-test appointment listed.
University
Road-test appointment listed.
Downtown
Not listed as a road-test office.
Written test is different. The official site separately requires appointments for the Road Signs & Rules written test. Choose the correct test when booking.
Call routing
Scott Randolph Tax Collector phone number and the right option
Use for property-tax, delinquency, tax-deed payoff and other tax-specific questions.
Fast phone script“I’m an Orange County resident and need help with [tag renewal / title / driver license / property tax]. My plate, account or parcel number is [number]. Do I need an appointment, and which office handles this service?”
Have identifiers ready. For a tag issue, keep the plate or registration number ready. For property tax, use the parcel/property information from the bill.
Tag renewal
Renew an Orange County tag online, by pickup or in person
RenewExpress — mail delivery
Renew online and have the registration/decal mailed.
Tag Express — pickup
Order online and pick up in person instead of completing the whole renewal at a counter.
In person
Use an Orange County Tax Collector office and schedule the correct appointment.
Bring these items for an in-person tag renewal
Previous registration or renewal notice
Florida driver license
Current Florida PIP insurance proof
Current Florida property-damage insurance proof
Know when the registration expires
Orange County explains that a registration may be issued for one or two years and generally expires at midnight on the first owner’s birthday. The plate itself is valid for ten years; on the tenth renewal year, a new plate is issued.
Current online tag card fee: the registration page lists a 2.39% plus $0.50 debit/credit-card processing fee, with a $2.50 minimum. Review the checkout amount before paying because processor pricing can change.
Why a tag renewal can fail even when you are ready to pay
Parking or toll violationA hold may block the license or registration until the issue is cleared.
Insurance problemFlorida insurance must remain valid; cancelling coverage without surrendering the tag can lead to suspension.
Address or name changedThe office says driver-license/ID and vehicle-title/registration records must be updated within 30 days after a move or legal name change.
Tenth-year plate replacementThe renewal may include issuance of a new plate instead of only a decal.
Do not keep retrying the payment if a hold appears. First identify the blocking agency or requirement, clear it, then retry the renewal.
New Florida residents
Moving to Orange County? Vehicle and license deadlines to know
The official registration page states that new Florida residents must register applicable vehicles within 10 days of establishing residency and obtain a Florida driver license within 30 days to drive legally in Florida.
Get Florida insuranceVehicle registration requires Florida PIP and property-damage coverage where applicable.
Appear in person for first-time registrationThe site says first-time Florida title/registration is an in-person transaction.
Bring the original titleIf leased, bring a copy of the lease agreement; bring a bill of sale if purchased less than six months ago.
Prepare for VIN and odometer verificationThe office will inspect the vehicle for VIN and odometer information.
Select “title” when making the appointmentThe official page tells customers registering/titling a vehicle in Florida to choose title as the service type.
Initial registration fee: the official page lists a $225 state Initial Registration Fee for first-time registration when the owner does not have a qualifying prior Florida tag record.
Property-tax intent
Pay Orange County property taxes through Scott Randolph’s office
If your search for “Scott Randolph Tax Collector” is about property tax rather than DMV services, use the Tax Department path—not a tag-renewal screen.
Verify the property firstCheck the owner/property description. Assessment or description errors belong to the Orange County Property Appraiser.
Choose online, mail or in-person paymentMail current tax payments to Property Tax Department, P.O. Box 545100, Orlando, FL 32854, following the current notice.
Use the early-payment discount when eligiblePublished discounts are 4% in November, 3% in December, 2% in January and 1% in February.
Do not miss March 31The current 2025–2026 official page states taxes and assessments are due March 31 and must be received by the office by that date regardless of postmark.
Review percentage cost on a large property-tax bill.
Commercial/international card
3.95%; $2.50 minimum
Higher processor fee applies.
Do not reuse tag-renewal fees for property tax. The motor-vehicle renewal processor and the property-tax payment processor publish different fee structures.
What changes after Orange County property taxes become delinquent
Real estate becomes delinquentThe current official schedule says unpaid real-estate taxes become delinquent April 1 and a 3% minimum mandatory charge plus fees applies.
Tangible personal propertyUnpaid tangible personal property taxes become delinquent April 1 and accrue 1.5% interest per month plus advertising and fees.
Tax-certificate timing mattersThe 2025–2026 page lists May 31 as the last day to pay real-estate taxes without a lien online and June 1 as the 2026 online Tax Certificate Sale date.
Delinquent payment rules differ. The official payment page says personal or business checks are not accepted for delinquent taxes; use the permitted payment form and confirm a current payoff before sending money.
Tax deed payoff: once a tax-deed situation applies, the official page instructs users to call the Tax Department at 407-434-0312, Option 2, for a payoff amount or information.
Career searches
Scott Randolph Tax Collector careers: use current postings, not old office-opening news
Search results still surface older articles about West Oaks Mall and Lee Vista creating new jobs when those offices opened. Those numbers describe historical expansions, not current vacancies.
Start from the official Orange County Tax Collector organization/site
Confirm the posting date and closing date
Match the employer name to Orange County Tax Collector
Do not send sensitive documents to a recruiter using an unverified personal email
Why no “Apply Now” button here? The official-source audit did not surface a stable current careers landing page with verified open positions. A helpful guide should not invent a jobs URL or present an expired vacancy as active.
Road-test booking used the separate road-test route
Required ID and proof-of-address documents are ready
Tag/title users have insurance and ownership records
Property-tax users have parcel/property information
Payment method covers the transaction plus processor fee
Confirmation and phone number are saved
Internal guide
Related Orange County tax help
If your task is specifically an Orange County property-tax bill—rather than a license, tag or title transaction—the county-focused guide goes deeper into payment deadlines, tax-department hours and delinquent-tax rules.
OC
Orange County Tax Collector
Property-tax payment, fees, deadlines and Tax Department help.
Source review: August 13, 2026. Appointment systems, office services, fees and job openings can change. Recheck the official Orange County Tax Collector page before paying, booking a test or travelling to an office.
Scott Randolph Tax Collector FAQs
What is the Scott Randolph Tax Collector phone number?
The Orange County Tax Collector help line is 407-434-0312. Choose Option 1 for Motorist Services and Option 2 for Tax Department questions.
Where is the Scott Randolph Tax Collector West Oaks Mall office?
It is at 9401 W. Colonial Drive, Suite 360, Ocoee, FL 34761. Published hours are 8:30 a.m.–5:00 p.m. Monday, Tuesday, Thursday and Friday, and 9:00 a.m.–5:00 p.m. Wednesday.
Where is the Scott Randolph Tax Collector Sand Lake office?
The Sand Lake office is at 730 Sand Lake Road, Suite 106B, Orlando, FL 32809. Published hours are 8:30 a.m.–5:00 p.m., with a 9:00 a.m. Wednesday opening.
Where is the Scott Randolph Tax Collector Lee Vista office?
The Lee Vista & 417 office is at 6050 Wooden Pine Drive, Suite 100, Orlando, FL 32829. Published hours are 8:30 a.m.–5:00 p.m., with a 9:00 a.m. Wednesday opening.
Do I need an appointment at the Orange County Tax Collector?
The official site provides an online appointment system and states that its offices are open to Orange County residents only. Road tests use a separate appointment process and currently carry a $45 appointment fee at five listed offices.
How do I renew a tag through Scott Randolph’s office?
You can renew through RenewExpress for mail delivery, use Tag Express for online ordering with in-person pickup, or renew in person. For an in-person renewal, bring the prior registration or renewal notice, Florida driver license and current Florida PIP and property-damage insurance proof.
What can block an Orange County tag renewal?
Parking, toll and other suspensions or violations may place a hold on a driver license or vehicle registration. Resolve the hold before expecting a normal renewal to complete.
Can I pay Orange County property taxes at a Scott Randolph office?
Yes. Current property taxes may be paid online, by mail or in person. The official payment page lists early-payment discounts of 4% in November, 3% in December, 2% in January and 1% in February; taxes are due March 31 and become delinquent April 1.
What is the mailing address for Orange County tag renewals?
Tag-renewal notices with payment are mailed to Orange County Tax Collector, P.O. Box 779003, Orlando, FL 32877. General Tax Collector mail uses P.O. Box 545100, Orlando, FL 32854, so follow the address printed for your transaction.
How can I find Scott Randolph Tax Collector careers or jobs?
Use current openings linked from the official Orange County Tax Collector organization or its verified recruitment channels. Do not rely on old news articles announcing positions from prior office openings, because those announcements are historical rather than current vacancies.