How to Reach the Editorial Team
Got a correction, a question, a press request, or a tax-scam tip? You’re in the right place. This page sets out the right channel for each kind of message and what to expect from us in response.
If your property tax bill is wrong, you missed a payment deadline, your vehicle registration didn’t go through, your business tax receipt is overdue, or you have a question about a tax sale — that’s your county tax collector, not us. We do not collect taxes, do not have access to county systems, and do not represent any office. Find your county at usa.gov/local-governments or use the search on our homepage.
Pick the Right Subject Line
All inquiries go through one inbox: info@taxcollectors.org. Putting the right subject line on your message gets it to the right person fastest.
Correction
Wrong portal URL, outdated due date, an early-payment discount window we have wrong, a contact phone that’s been replaced, an installment-plan deadline that’s changed.
Subject: Correction Response within 7 business daysGeneral editorial
Suggestions for new content, missing counties, requests to expand a particular section, feedback on tone or structure.
Subject: Editorial feedback Response within 14 business daysTax scam tip
Suspicious phishing patterns, fake tax-collector domains, scam phone calls or texts. We log credible tips and may publish protective updates if a pattern is widespread.
Subject: Scam tip Acknowledgment within 3 business daysPress & media
Journalists, researchers, and broadcasters wanting to discuss our methodology, comment on a property-tax story, or interview our editorial team.
Subject: Press inquiry Same-day or next-business-day responsePrivacy & data
CCPA/CPRA, Texas TDPSA, Florida FDBR, and other state-privacy rights — access, correction, deletion, opt-out of sale/sharing, portability.
Subject: Privacy request Within 45 days (state law requirement)Legal & DMCA
Copyright complaints, trademark concerns, defamation inquiries, DMCA notice and counter-notice submissions.
Subject: Legal — DMCA Acknowledgment within 5 business daysAccessibility
If something on the site doesn’t work for you with a screen reader, keyboard navigation, magnification, or another assistive technology.
Subject: Accessibility issue Priority — usually 1–3 business daysCookies & advertising
Questions about a specific cookie, opt-out of advertising, or how to send a Global Privacy Control signal.
Subject: Cookies Response within 7 business daysWhat to Include in Your Message
- The page URL on taxcollectors.org/ you're referring to (if relevant)
- The county or office your question relates to
- What you expected to find or what you think is wrong
- If possible, the link from the official tax collector site that supports the correction
- A contact email so we can reply (we don’t share your email — see our Privacy Policy)
If you can include the link from the tax collector that contradicts our page, we can verify and update without going through a search ourselves. That cuts the response time roughly in half.
What We Cannot Help With
| If you need… | Go to… |
|---|---|
| To pay a property tax bill | Your county tax collector’s official online payment portal (linked on every county page) |
| To set up an installment plan | The tax collector’s installment-plan application page (deadlines vary by state — Florida is April 30 for the next tax year) |
| To appeal a property assessment | The county property appraiser (Florida) or county assessor (most other states) — NOT the tax collector. The appeal window is short. |
| To claim a homestead, senior, veterans’, or disability exemption | The county property appraiser/assessor — application deadlines vary (Florida: March 1) |
| To renew vehicle registration | Florida and Texas: the county tax collector. Most other states: the state DMV directly. We link the right office on every page. |
| To apply for a Florida business tax receipt | The county Tax Collector (county BTR) and, where applicable, the city (city BTR) — both may be required |
| To deal with delinquent property taxes | The tax collector’s delinquency office, ideally with attorney support given the time-sensitive redemption windows |
| To bid in a tax sale or tax-certificate auction | The auction page run by the office; in Florida many counties use third-party auction platforms; in Texas tax sales are typically held at the courthouse |
| For federal income tax matters | The IRS at irs.gov — completely separate from local tax collectors |
| For state income tax matters | Your state Department of Revenue / Department of Taxation |
| To report an IRS-impersonation scam | tigta.gov (Treasury Inspector General) and reportfraud.ftc.gov |
| Free legal aid for low-income property owners | Local legal-aid programs and lawyer-referral services in your state |
How We Operate
taxcollectors.org/ is a digital-only publication. We don't have a physical office open to the public, do not accept walk-in visitors, and do not publish a postal address for general correspondence. Email is the way to reach us.
If a postal address is required for a specific legal or regulatory purpose, please email us first and we’ll provide the appropriate address.
What We Won’t Engage With
- Abusive, threatening, or harassing messages — these are not acted on and may be reported to authorities where appropriate
- Bulk SEO outreach, link-insertion requests, and “guest post” pitches that aren’t relevant to U.S. tax collectors
- Requests to remove factual statements about an office or county that are accurate and properly sourced
- Pay-for-coverage offers from tax-relief companies, property-tax-appeal firms, or payment processors — see our Editorial Policy
- Generic marketing emails, sales pitches, and unsolicited proposals not specific to our work
Ready to Send Us a Message?
Pick the right subject line, include the page URL and any supporting official link, and we’ll respond within the time stated for that channel.
📧 info@taxcollectors.org